The inventory seemed kind of low
Came here to buy 3k speakers and I couldn’t hear the test sound and the staff told me the device it been broken and no body cares and he recommended me to go to Woodland Hills store
No words…
I took my laptop there to fix why it is slow ,they not only could not fix it ,but also made it worse.Then asked me to replace some parts.However i have membership annually with them,they were going to charge me.
They destroyed my laptop.
Unprofessional people working there.
Response from Best Buy
October 28, 2025
Hi, Mary,
Thanks for leaving a review regarding your recent Geek Squad experience. This is far from the experience we want you to have.
Please send us a private message on social media so that we can look into this closer. Our team is available to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #61693” when reaching out on social media.