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Frequently Asked Questions About Best Buy Porter Ranch

How do I check product availability at the Porter Ranch Best Buy?
How do I check my order status?
My local Porter Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Porter Ranch stores’ holiday hours?

Recent Reviews

4.1
(1745 reviews)
Ian R
March 29, 2025
5 out of 5
Brought open box laptop to car. It was total bare bones. In a bag with power cord in a taped on bag. Told me I had two weeks of I needed to return and I could return it to any best buy. I called for support later that night, got on chat, disconnected and they called me back! Saturday night!! Pretty sure I can get the help I need toake this work thanks best buy
TenChan
March 27, 2025
2 out of 5
All the employees were like helicopters. Came in for an order pick up and was walked up to by 5 different employees. Each one asking what I was looking for when I was barely even a few feet into the building and not lost or looking for anything whatsoever.
Response from Best Buy
March 27, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know I will be able to shop around a bit before I make my actual pickup. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64976035". Full Name E-mail Address Phone Number Store Location Regards, ^Josh
Mike D
March 26, 2025
5 out of 5
Geek squad has always been amazing for all my tech needs.
rems t
March 12, 2025
4 out of 5
Only four stars because the employee should have been a little more knowledgeable and sold me the wrong item

About Best Buy Porter Ranch

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