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Frequently Asked Questions About Best Buy Emeryville

How do I check product availability at the Emeryville Best Buy?
How do I check my order status?
My local Emeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Emeryville stores’ holiday hours?

Recent Reviews

4.0
(4695 reviews)
Austin D
October 02, 2026
1 out of 5
This photo was taken at 12:09 A.M. on 10/2/26 the day if the Pokemon 30th Anniversary drop and not a single person is sitting in their chair. Does your store have any plan on enforcing your ghost chair policy? And if I decide to fall in line, am I welcome to bypass all these empty chairs?
Response from Best Buy
October 02, 2026
Hello! Thank you for taking the time to provide us with your feedback. We understand wanting a clear and consistent experience when planning for a special release event. Our team is happy to address this for you. Please send us a message via social media on any of the following platforms: Facebook (https://bby.me/yCpU3G) Twitter/X (https://bby.me/7ic0Cv) Instagram (https://bby.me/zGpFDF) Please mention your “Google Review #229257” when sending us the details on social media.
Mukesh S
September 27, 2026
5 out of 5
Mukesh & Rakesh Habeli
Bonnie L
September 18, 2026
5 out of 5
manager is locked in during pokemon drops
Gabi
September 14, 2026
1 out of 5
DO NOT BUY FROM BEST BUY! THE DELIVERY GUY LEFT TV ON THE STREET OF OUR APARTMENT AND IT ONLY NOTIFIED US 10 MINUTES LATER BY E-MAIL AND THEN IT WAS STOLEN. We have been trying to get a refund or a new tv but they simply don’t want to help us with this matter. They say it was delivered on the right address since we specifically said the number of our apartment. The delivery didn’t call or text, he just got lazy to go upstairs and decided to leave there in a public space. So disrespectful and frustrating.

About Best Buy Emeryville

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