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Best Buy Emeryville
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Emeryville
How do I check product availability at the Emeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Emeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Emeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Emeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4377 reviews)
Theopoulos F
January 16, 2025
4 out of 5
Take a good friend to get his very first firestick hook it up and now he wants to go back and another
On
Abel G
January 14, 2025
5 out of 5
Great staff.
Lucas L
January 08, 2025
1 out of 5
The worst Best Buy I have ever been to. The customer service lady. She was giving the customer the attitude. Don’t go there. They don't even know what they have in inventory.
Response from Best Buy
January 09, 2025
Hello, Lucas,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64659103. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64659103
Thanks,
^Ezra
David S
January 08, 2025
1 out of 5
Sales people are great. The managers are rude and combative when asked to do their job to any kind of professional standard. Skip it and make the trip to the Pinol or San Rafael store where the management has manners and professional demeanor. The difference in class of service is exponential.
Response from Best Buy
January 08, 2025
Good Evening, David,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out for support. We would love to connect with you and be able to look further into this situation together. Please reach out to us by sending our team a private message on social media. Don't forget to include your Google review in your message: #64657263.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby