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Frequently Asked Questions About Best Buy Emeryville

How do I check product availability at the Emeryville Best Buy?
How do I check my order status?
My local Emeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Emeryville stores’ holiday hours?

Recent Reviews

4.1
(4362 reviews)
Alejandro R
February 25, 2026
1 out of 5
Never get their offers for monthly installments, they are going to mess with your credit really bad, and then when you try to undo the damage staff gives you no solutions!! Even after paying in full they don't do anything to give assistance.
Jane L
February 21, 2026
1 out of 5
I had an extremely frustrating experience with Best Buy this week. I was repeatedly given incorrect information by multiple agents about a TV I purchased, the return process, and a promised discount. I was told the Samsung TV had a digital audio port—it did not. I was told a pickup would be scheduled—no one ever came. I was told the discount would apply—it didn’t. I ended up returning two TVs to the store myself because the replacement Sony they sent was clearly a returned item. Every agent gave me a different story, and none of it was accurate. This is not the first time I’ve had issues with Best Buy, and I can no longer trust their service.
Jainay A
February 15, 2026
4 out of 5
La atención fue buena, pero pueden mejorar.
Jett B
February 15, 2026
5 out of 5
Very helpful staff

About Best Buy Emeryville

bestbuy.com