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Best Buy Emeryville
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Emeryville
How do I check product availability at the Emeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Emeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Emeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Emeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4614 reviews)
Shanya A
March 12, 2026
3 out of 5
You have to find someone to assist you And the line was annoying There were 2 people in front of me and it took 26 minutes for me to get rang up but the store is clean at least
Response from Best Buy
March 13, 2026
Hi, Shanya,
Thank you for leaving a review. This is far from the experience we want our customers to have when waiting for checkout.
If you require further support on this, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/5GfBl1), Twitter/X (https://bby.me/U2TLkZ), or Instagram (https://bby.me/lwFrTZ).
Please mention the phrase “Google review #128700” when reaching out.
Estela P
March 11, 2026
5 out of 5
Siempre amable la gente
Gavin
March 07, 2026
1 out of 5
Management needs a serious conversation with Jake. He is clueless about what he does. Does not know how to check out an order and lied to my face 2 times.
After I said getting your supervisor, he said he runs this place. I don't expect much, but please make sure your employees know the basics
Response from Best Buy
March 08, 2026
Thank you for sharing your experience, Gavin. We try to pride ourselves in ensuring we provide great customer service. This is not the experience we want for our customers when they visit one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation. Let's get this reviewed and addressed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/2vf56p), X/Twitter (https://bby.me/f7mtjl) or Facebook (https://bby.me/ch4306). Please send us a message with the full details of what took place. Also add Google Review 126960. We look forward to hearing from you.
Wadi R
March 06, 2026
5 out of 5
Friendly and rapid service people