I was looking at the cameras and electronics section and there were no associates around. I walked over to the phone accessories section and asked a gentleman for some help in my department and with no hesitation, Francisco, took care of me, no questions asked & got me out the door within 10min. I was probably looking for help longer than my experience with Francisco! I also asked about price-matching an item and without question, he asked and got the assistance he needed and helped me out with that as well! Shoutout to Francisco for going above and beyond! I walked out happy and with great product in-hand! Good looks!!
A 5 stars!! to Alejandro and his buddy over in mobile electronics/car audio installation. I've been trying to fix my subwoofer that I installed and stopped working for the past year and gave up. Was very hesitant with taking my car to audio shops in the local area or any shop in general but got referred to Best Buy and gave them a chance to trouble shoot. Ended up wanting a headunit installed as well so they walked me through what the best headunit there is for my car and gave me a run down of what they will be doing. I scheduled an appointment with them the following weekend and I showed up 3 hours earlier to my appointment and they got me in right away. They installed the headunit in a few hours and fixed my subs for an amazing deal!!, They even showed me what I did wrong. Absolutely loving the new audio, definitely will be recommending these guys to my buddies and anyone in need of audio installation!
Solid best buy, definitely one of the best I've been to
Not bad products but customer service lacks.