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Frequently Asked Questions About Best Buy Oceanside

How do I check product availability at the Oceanside Best Buy?
How do I check my order status?
My local Oceanside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Oceanside stores’ holiday hours?

Recent Reviews

4.2
(2588 reviews)
Jay D
September 01, 2025
1 out of 5
First bought iPad. 2025 model. On sale $299. Which FYI is the price at all stores so not BB exclusive. I chose Best Buy as I had an old Samsung S6 tablet mint with box . They offered trade in. Only $50 but convenient..I go to pick up and they hand me a box with a crushed corner and dirt all along the sides. Like they played warehouse hockey with it. This was a 2025 model. I complained nicely and the young gentleman went acrossed the store took no lie 15 minutes. Came back with a other box corner not crushed but still dirty on multiple sides. The gent. Didn't even mention the fact it looked trashed as well. I pointed it out. He said yeah it is dirty. So then he asked for my Driver's license. I'm like REALLY? But the kicker was he insisted on my fingerprints. I said that's a line to far. He called a manager. I said since when do you need prints to do a trade in. He said that has always been our policy. (That is flat out not true I said) He then said we can't process your tradin without your finger print. I said I have the original receipt. He said sorry. I said what next DNA. Walked out no trade in. I'll be returning the ipad. Bought on Amazon for less plus 5% back. Kept my other tablet. I will never buy from Best buy again.
Response from Best Buy
September 02, 2025
Hello. Thank you for taking the time to share your experience. We appreciate your feedback regarding the trade-in process and would be happy to discuss this with you and answer any questions you may have. Feel free to reach out to us in a private message on Facebook (https://bby.me/6pp62b), Twitter/X (https://bby.me/qen7sx), or Instagram (https://bby.me/v1qj95). When you message us, please include Google Review number 38327. Best, ^Allison
drea
August 20, 2025
4 out of 5
Friendly and helpful staff in pickup
Clement J
August 16, 2025
5 out of 5
I got my brand new TV I'm very happy that I got it in 10 minutes cuz I ordered from Amazon then I just picked it up there good job Best buy
Christopher K
August 14, 2025
5 out of 5
Truly a very professional place! Highly recommended. Arron worked on my Sirius for me and did an outstanding 👏 He was very courteous and professional and quick to boot. This gentleman deserves a raise!!!!! Once again highly-qualified and recommended.

About Best Buy Oceanside

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