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Frequently Asked Questions About Best Buy Oceanside

How do I check product availability at the Oceanside Best Buy?
How do I check my order status?
My local Oceanside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Oceanside stores’ holiday hours?

Recent Reviews

4.2
(2489 reviews)
Bill F
December 08, 2024
3 out of 5
Went for a dryer. I bought one. They delivered it. But, the delivery guys brought the wrong one. Oops. An hour later they returned and installed it. No paper work tho.
Response from Best Buy
December 08, 2024
Hello, Thanks for sharing your feedback. I can understand receiving the wrong dryer during your delivery and then not getting the paperwork regarding the work done, isn't ideal. I'd like to have our corporate team review this with you. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, order address, and mention your "Google review case 64531668". Sincerely, ^Melissa
Brandy H
December 06, 2024
1 out of 5
Last night, I went into Best Buy Oceanside because I saw they sold the Aura frame. The price on display was $179, but I knew all the competitors online had it listed at $149. I brought it to the front and asked if they could price match the Aura website. The gentleman immediately told me no, saying they only match big competitors like Amazon. He didn’t even bother scanning the item or checking anything. Since $30 is a significant difference, I left and looked it up on Amazon—sure enough, $149. I went back into the store to show him, but he dismissed it, saying, “Sorry, it’s not sold or shipped by Amazon, it still says Aura.” Frustrated, I walked out again, went to the parking lot, and bought it on Amazon for $149, where it’ll be delivered in two days. This is a gift for my mom, so I wanted to load photos ahead of time, which is why I went in person to begin with. Today, I check Best Buy’s website to browse something else, and guess what? The same Aura frame is on sale for $149! If the associate had taken even a moment to check, Best Buy would’ve had my purchase. This lack of effort and customer service cost them a sale. I doubt I’ll return to this location and will stick with the Encinitas store, where I’ve had better experiences.
Response from Best Buy
December 06, 2024
Hello, Brandy. Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64523749. Best, ^AllisonS
Rita O
November 29, 2024
5 out of 5
Just came for Black Friday and it was amazing! My son wanted a X Box controller and I got a nice one for a good deal . Cierra was so helpful and nice at the register ! The store was clean and well organized! The parking 🅿️ was large and a lot of security ! Definitely recommend this store !
Marissa C
November 18, 2024
4 out of 5
They have a decent selection of appliances. The staff wasn't over helpful but did a good job once we asked for assistance. We purchased a refrigerator, which they wrapped up and helped this load.

About Best Buy Oceanside

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