Best Buy Oceanside

This location has one of the best layouts in sandiego. Some of the employees are rude. Guy with blonde hair tossed my electronic device across the counter after I paid for it. Another employee told me I had no balance on my gift card when there was almost $100 still. He offered to throw it away for me and I declined.

I WILL NEVER BUY ANYTHING FROM BEST BUY EVER AGAIN BECAUSE OF THIS......I am quite disgusted with your company you no longer have in-store phones how greedy can you be???? Your Uber greedy capitalist pigs. You make it almost impossible to get through to someone who speaks English properly through your overseas connections of customer service representatives, they can't speak English very well it sucks. I have a fraudulent bill from geek squad. I've called three different times the local store and I keep getting Representatives that are outside of the United States. I've already tried to reach out to you several times and try to speak to a human on the chat you're useless I'll never buy a thing from you again ever.

Ordered a refrigerator Sept 2026 and an oven/ microwave wall unit. BB did the measuring before purchasing. They mis- measured the refrig and the over door arrived damaged. Plus they dented and scratched my newly, restored hardwood floors at my historic, 90 yr old home. Management at Oceanside CA does not respond to their emails, difficult to reach. I give them 5 stars for incompetence FV 10/27/26

Another horrible experience at Best Buy. Buy a computer online, paid for, drive to store, app said ready in an hour, wasnt ready to pick up, I said "just walk over and get the computer I see plenty over there", sorry, cant do that, so I wait now well past an hour, no computer, walk over to computer section, show my purchase and ask if I can get my computer, nope....cant do that. But, I can cancel that order, wait for the refund, and buy a new in store. So now I have paid twice for 1 computer, then get upsold 4 separate times. No I dont want a credit card. No I dont want a Best Buy guarantee. No I dont want Microsoft windows. No I dont want apple care. I WANT MY DAMN COMPUTER AND TO LEAVE. Finally get the computer was told at the front I get a bag, of course they need a receipt, show my phone receipt, ask for the bag, they point away and said get it over there. Are you kidding me? What a HORRIBLE experience and what a joke. YOU HAVE MORE EMPLOYEES THAN IN STORE CUSTOMERS THESE DAYS! Now I wasted 90 minutes, paid for 2 computers, have 1, need to wait 5-10 days for a refund, hard sold 4 times for buying a computer, no bag, what an absolute joke. I never shop in person or at this HORRIBLE company and this was why. YOUR STORE WILL BE BOUGHT OUT OR GO BANKRUPT. What a joke.