Pacific Sales Kitchen & Home Ontario

The staff is always friendly, knowledgeable, and eager to assist with any and question

I was pleasantly surprised to find this particular store. I never knew there was a Pacific Sales store in Ontario, CA. I walked in expecting an ordinary trip to buy bathroom fixtures—sort of like a trip to the dentist, but with more toilets, faucets, and showerheads. Little did I know I was about to meet Jackie Hermann, the superhero of home products! Jackie made us feel like we were her top priority, even though we were only there for a few fixtures and not a complete bathroom remodel. She answered our endless questions without ever mentioning that I'd already asked them. I suspect she may have a secret life as a Zen master in her spare time. Her communication was as clear as a freshly cleaned glass shower door (yes, my bathroom might get a new glass frameless door). Whether I was talking about the pros and cons of shower heads and faucets or my frustrating situation with my weak flushing toilet, Jackie explained everything with a straightforward clarity that could turn even the most “frosty” subject warm and fuzzy. Jackie’s insight on every bathroom product could rival a tech genius who moonlights as a magician. Her proactive mindset had her anticipating every potential hiccup for our bathroom repair while keeping me entertained with her sparkling wit. If you’re in Ontario and need some household heroes who turn a mundane shopping trip into an epic adventure, do yourself a favor and ask for Jackie. She’s not just selling bath and products—she’s selling smiles, one clear explanation at a time. Thank you, Jackie, for proving that bathroom shopping can actually be fun. Who knew faucets and shower heads could be the highlight of my day? We will definitely be coming back to this store.

Great products and good prices.

Thank you Jackie Hermann, my shower fixtures came in perfect timing despite being pressed for time. If you want great customer service ask for Jackie she was very helpful and friendly 👍