Frequently Asked Questions About Pacific Sales Kitchen & Home Ontario
How do I check product availability at the Pacific Sales Ontario?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Ontario store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Ontario stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Ontario store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(288 reviews)
Marine P
May 27, 2026
5 out of 5
Jess and Dave were a great help with there amazing service they helped us make the right choice when buying our refrigerator
Maria R
May 25, 2026
5 out of 5
Amazing Customer Service and Great prices. Warren was so helpful he listened to our needs and created a package that included all our needs and he even found us a matching fridge which we thought would be impossible. Highly recommend
Errick W
May 25, 2026
5 out of 5
Fantastic sales staff and product selection. Jess was knowledgeable and patient with us. Really pleased with our experience!
Terry A
May 24, 2026
5 out of 5
Johnny was awesome and extremely knowledgeable!! Low pressure but excellent customer service. The GM was great! #greatprice #interestfree