Total Tech is total BS. I have been paying for Total Tech for 3 years now and right when something happened, I took it in and by golly I am outside of my 2 year protection... What do you mean? What am I paying $180 a year for exactly? Why didn't they say this when I bought it with my computer?... They said anything that happens, water damage, anything, you are protected.. I asked them what am I paying for and they said software protection...I'm an IT person; I don't need software protection. The computer I bought Dell Inspiron mouse pad never worked and they always kept updating my software, sending me home and then the pad would stop again. Never again will I give them my business. They lie about everything and sell you things that are not necessary! Best Buy is a joke!
Quang V
September 09, 2025
The store was pleasant to visit.
This store is permanently closed.
Tiffany T
January 10, 2024
Iphone repair service was a nightmare!
Scheduled a repair and was refused service because their 2 team members could not find my appointment in their system.
They did not acknowledge the appointment confirmation number and did not acknowledge the sales receipt.
They do not honor the warranty that comes with the product.
The two team members checked my iPhone to confirm that it needed a repair, made no effort to repair, and tried to bill me $180. DO NOT PAY! I took my phone back and left.