Best Buy Orange

I do not recommend this best buy especially I'm your a minority I often forget about the location of this best buy. However recently I've started eating more frequently at Wendy's in the same center anyway I work and Angel stadium and dispite my looks I have an extensive background in security anyway I happened to also be Latino and autistic so I mole around on public transportation means whatever goes to work is with me so I live in the Pomona area and am a best buy rewards and a best buy total member anyway had some time to kill this after was looking for Fifa 26 for switch I've taken an interest in soccer after working the world cup series recently anyway I suffer from anxiety and I am on the autistic spectrum dispite my professional life and the fact I'm a minority walking around with my work bag anyway been in security long enough to have seen my share of stuff I've ever had clients tell me to watch people and yes I've been profiled many times some times I laugh other times it pisses me off how ever today you're allied guy and a few store employees were watching it seemi like 3 employees and maybe a manager form the tv section I think I don't know I was in the switch 1 section so what ever that is from a 6 o'clock position facing away from the entrance I noticed and decided to make like a banana and split all though I'd been funny for your guard to ask to see my work bag and he had found my shoulder mike ear peace my hand cuffs and so on and yes I have those items im on my way to work it makes sense id likely decided to prosecute for false detainment lol jokes on you best buy. Might not be back !!! Not recommend !!!

I had an unacceptable experience at this Best Buy. I waited about 45 minutes for help buying a GoPro. Multiple employees ignored me or stayed on their phones. I asked directly for assistance and was brushed off with 'just a second' and no follow-up. That's not okay. Basic customer service was completely missing, so I took my business to Walmart. At minimum, I expected someone to communicate clearly, either call an available associate or say honestly if no one was available, instead of brushing me off and disappearing. That would have made a big difference.

I bought a TV, and while the product itself is great, the service process was frustrating. There was a misunderstanding regarding my order details; I needed someone to come and mount the TV on the wall, but the initial order wasn't set up correctly. I called two or three times, and they claimed I had selected the wrong option—having already paid $120, I was then told I had to pay an additional $30 for the mounting service. I agreed to the extra charge, but I am very unhappy with their professionalism. They failed to be punctual and wasted my time with unnecessary back-and-forth, which is particularly disappointing given that I am a frequent Best Buy customer. The service was terrible.

Good customer service understandable if products don't work