In Orange visiting from out of town and we needed a headphone jack extender. I was wondering around the headphone isle when Jerry found us and asked if we needed help finding something. He knew exactly where the item was that we needed and immediately rang us up. Friendly, helpful, excellent service. Thanks Jerry!
Assistance great, cashier unfriendly, not forthcoming- there to do her job, with lack of any connection to customer.
Worst bestbuy with worst employees
Response from Best Buy
March 28, 2026
Hi there,
Thank you for leaving a review. This is far from the perception that we want our customers to have regarding our store or employees.
If there is something specific we can do to better assist, please send us a private message on social media. We would be happy to help you on any of the following platforms: Facebook (https://bby.me/34FTmX), Twitter/X (https://bby.me/c63Vi8), or Instagram (https://bby.me/q2SzPX).
Please mention the phrase “Google review #135880” when reaching out.