How do I check product availability at the Orange Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4025 reviews)
Eddie T
November 23, 2025
1 out of 5
Unable to call them or get past their bad phone robot
Will S
November 22, 2025
1 out of 5
Purchased an open box laptop from another Best buy store. Still well within return period attempts to return the laptop here. Return was denied due to the laptop was not purchased from their location. Their manager Ashley also said there was dust on the laptop fans, which is a blunt lie.
Video recorded entire incident. Will upload to Youtube & Reddit for the world to see + file charge back with my credit card company.
You must be crazy if you shop here when Micro Center is just down the street.
Response from Best Buy
November 22, 2025
Hi, Will,
Thank you for taking the time to leave a review. Every store should be able to return a product within the Return Period, no matter what store location it came from. We'd like to hear more and see if we can assist. Please reach out on social media. Kindly include Google Review 72901 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
sam k
November 11, 2025
1 out of 5
Went with my mom to buy a phone. We were told
By the sales kid the Samsung would be the best. We went with is advice. We also were told it will connect right that way with no issue well that was a lie. We just spent little over 300 and can’t even connect to network. What is even more pathetic once he made the sale he was no where to be found. Best Buy management get better customer service. I don’t plan on returning to this location other than probably to rerun the phone.
Beck O
October 29, 2025
5 out of 5
Massive props to this Best Buy for having stock of the new AirPods Pro right after launch. The employees were eager to help me, and friendly.