I am extremely disappointed with my experience at Best Buy. During my visit, I felt I was treated differently because of my race. The lack of respect, poor customer service, and dismissive attitude I encountered were unacceptable. Every customer deserves to be treated fairly and with dignity, regardless of their background. I hope management takes these concerns seriously, investigates the situation, and provides better training to ensure all customers receive equal treatment in the future.
This is for the employees Diego & Carlos
Response from Best Buy
June 21, 2026
Hello, thank you for leaving us a review. We aim to create a welcoming environment for you to shop. Can you please reach out to us on Facebook (https://bby.me/d5xuFf), Twitter/X (https://bby.me/kthoIn), or Instagram (https://bby.me/bzGbqJ) with more information about your experience? Please begin your message with "This is regarding my Google Review #175403".
不可以walk in,就是随便检查一下就说不行,让去苹果店。完全浪费时间
Came to buy football cards. Decent variety. Don’t have the newer stuff. For what they had it’s okay. Gonna be coming here often