10am Saturday 8/1.
Tod felt extremely annoyed to be helping me from the very second we met.
Pitched me the credit card the second I told him what I was looking for. Couldn’t even fake a conversation when assisting.
Every question was responded with a sarcastic tone.
Had a fraud alert on the cc I was using and he said “ ya declined “ I tried squaring things away with bank and his next remark was “this wouldn’t have happened with the Best Buy card”
Just a terrible attitude all around.
I’m now having to drive farther because I’d prefer to be assisted by someone who wants to help or at least pretend to
Easy in and out. Placed an online order, received and email and text that it was ready for pick up in less than 30 minutes. Can't be happier with this. No thrills or frills. Just speedy service.
Shoutout to Jaime for being so helpful and friendly!
This place and the staff here suck I was looking searching for a certain item that said many were in stock online in this specific location,I was walking around trying to find a staff , either all sitting in the one middle table or just looking elsewhere , I proceed to ask the main door if he could look something up , he said no , umm well hello you can't call someone over you work here , you have a radio lol .pathetic and lazy worker . I will not spend money in this unwelcomeing establishment. Future circuit city .
Response from Best Buy
July 23, 2026
Hello, Hu,
Thank you for taking the time to share your feedback. Trying to get assistance with a purchase should be simple, so we can understand your frustration. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/FTHFBi), Twitter/X (https://bby.me/fKxkbU), or Instagram (https://bby.me/V77Xj4). Please reference Google Review, #191957.