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We are back open!
Come check out your newly remodeled store.
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Frequently Asked Questions About Best Buy Orange
How do I check product availability at the Orange Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4145 reviews)
Sharyl D
November 06, 2026
3 out of 5
I went in for a wall adapter for my car refrigerator and the salesman was not very helpful the one he suggested did not work I will be returning it!
Heber C
November 06, 2026
1 out of 5
Sabrina was so rude , I lined up for their Pokemon drop, she was nasty throwing away the products to the floor saying “ whatever we have we have , if you are not buying leave “ omg I’ve never experienced anything like this at Best Buy, it was disappointing after waiting so much. Sabrina should not be in front of customers not only at Best Buy nor at any other guest interactions . It took her 1 minute to completely destroy a customer experience ( zero customer skills, , that’s why people walking out were saying it was a horrible experience now I understand why.
Response from Best Buy
November 06, 2026
Hello Heber,
We’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #249849 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/XXJ7mY)
• Twitter/X (https://bby.me/HJfEy4)
• Instagram (https://bby.me/PA9c2M)
Irvin V
November 04, 2026
1 out of 5
I am extremely disappointed with the customer service I received from Dieter at this Best Buy location.
I ordered an iPad online for store pickup, only to discover when I got home that I was given the wrong item. When I returned to the store, Dieter told me I couldn’t return it because it was over $200, even though the Best Buy app clearly showed an in-store return option, as shown in my screenshot.
Instead of helping me correct Best Buy’s mistake, he told me I needed to find a printer, print a shipping label, and drop it off at FedEx.
To make matters worse, Dieter claimed to be the store manager, yet his name tag clearly stated “Supervisor.” This made the entire experience even more frustrating.
I work three jobs, and my time is valuable. I should not have to waste additional time and gas correcting a mistake Best Buy made.
I expected better customer service, especially from someone in a leadership position. Rather than offering a solution, Dieter made an already frustrating situation even more inconvenient. This is completely unacceptable!
Ajmal M
October 31, 2026
5 out of 5
Nice