Best Buy Orange

I had an excellent shopping experience at Best Buy today, thanks to Dylan, who went above and beyond to assist me. I initially came in looking for an electric scooter and later needed a high-quality wireless headset for my online teaching. Dylan was exceptionally patient, knowledgeable, professional, and genuinely interested in helping me find the right products for my needs. He took the time to explain the differences between several Segway scooters, discuss their features and practicality, and help me explore various headset options. He checked product availability, explained warranties, assisted with demonstrations, and even looked into price matching. What impressed me most was his patience and good humour. We had a few laughs along the way, and I never felt rushed or pressured into making a purchase. I eventually chose the HyperX Cloud III S Wireless headset, confident that I had made an informed decision. As someone who works in education, training, and customer service development, I recognise excellent service when I experience it. Dylan demonstrated precisely the professionalism, product knowledge, and interpersonal skills that make a genuine difference to customers. Best Buy management should recognise Dylan for his outstanding customer service. He is a credit to your team. Thank you, Dylan, for making today's shopping experience both productive and enjoyable. Five stars, thoroughly deserved!

It's Best Buy. Got what I ordered. Couldn't use Curbside option as "I am here" button didn't work. Walked inside. Nice human who helped me. Would use the store again.

My thanks and highest recommendation to Solutions Professional, Bruno at Best Buy in Orange. His knowledge, patience, and enthusiasm made it easy to find the right tech solution for my Home/Office solution. Bruno displayed guidance with courtesy and understanding in a busy store environment. Bruno gave that “extra” in every way. An excellent customer experience! He deserves the best of recognition!

This Store does not Honor Corporates 60 day return policy with "My best buy Plus" they will gladly sell you the upcharge but when it times to take a return they refuse. I Filed a complaint with corporate for this poor business practice