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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Orange
How do I check product availability at the Orange Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4115 reviews)
Da J
August 27, 2026
1 out of 5
The service at this store is TERRIBLE!! This is my second time at this store..The people aren't attentive, they aren't friendly, and it's very difficult to get someone to help you. The first time I went to the store was to buy a TV. Well, I searched for someone for 5-7 mins before finding help and then they were rude on top of that. If you dont like your job..QUIT!!
Also, I tried to do a store pickup (that I purchased the night before) and not only did they take the money out my account but they didn't even start working on my order. I had to call them and figure out why it was 3pm and I couldn't pickup my order yet. Their response was along the lines of "it was something up with my bank..and we didn't charge you yet(also, money is gone from my account from bestbuy)".. and "if it doesn't take 40 mins, then, after that it will take 48 hrs.."
EXCUSE ME!!!
why would that make any type of sense 🤔
BESTBUY..THIS HAS GOT TO BE THE WORST EXPERIENCE I'VE EVER HAD!!
I loved bestbuy growing up and so does my family...However, this will be the last time we shop here..And I will also spread the word to the everyone else I come in contact with.. goodbye best buy!!
Response from Best Buy
August 27, 2026
Hi there!
That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/IzxlwE), Twitter/X (https://bby.me/BfUlTP), or Instagram (https://bby.me/DL0i7x). Please be sure to include Google Review number 213224.
Thanks.
Ann B
August 26, 2026
5 out of 5
5 stars for the best salesperson, Jessie! He was very helpful and knowledgeable about the products we were looking for. He was also patient, and made the whole experience so easy. I really appreciate his excellent customer service!
Frank V
August 25, 2026
5 out of 5
They were very knowledgeable and friendly.
JPZ
August 12, 2026
5 out of 5
They got my unlocked android fast and helped me with the accessories. also came on black Friday this year had a great experience as well. I try to avoid best buy due to me having a bad experience that left a bad taste. started shopping there again and it's been great at this spot. come here out of all the best buy