I am extremely disappointed with my experience at Best Buy. During my visit, I felt I was treated differently because of my race. The lack of respect, poor customer service, and dismissive attitude I encountered were unacceptable. Every customer deserves to be treated fairly and with dignity, regardless of their background. I hope management takes these concerns seriously, investigates the situation, and provides better training to ensure all customers receive equal treatment in the future.
This is for the employees Diego & Carlos
Response from Best Buy
June 21, 2026
Hello, thank you for leaving us a review. We aim to create a welcoming environment for you to shop. Can you please reach out to us on Facebook (https://bby.me/d5xuFf), Twitter/X (https://bby.me/kthoIn), or Instagram (https://bby.me/bzGbqJ) with more information about your experience? Please begin your message with "This is regarding my Google Review #175403".
不可以walk in,就是随便检查一下就说不行,让去苹果店。完全浪费时间
Came to buy football cards. Decent variety. Don’t have the newer stuff. For what they had it’s okay. Gonna be coming here often
James was very helpful, definitely coming back here if I have any tech issues again!