The experience at the Best Buy store in Orange was absolutely terrible. After asking the staff multiple times to avoid open-box or damaged TVs they still brought us a damaged 85-inch TV. When we asked for another one, they showed us a floor model that looked like it had been mishandled. We had to escalate the issue to the manager, Jake, ( I don't really know who appoints them as managers.) surprisingly responded by being extremely rude and basically telling us not to come back to the store. Unbelievable service from someone who's supposed to be helping customers.I dont recommend buying TVs from Best Buy
The experience at the Best Buy store in Orange was absolutely terrible.
After asking the staff multiple times to avoid open-box or damaged items, they still brought us a damaged 85-inch TV. When we asked for another one, they showed us a floor model that looked like it had been mishandled. We had to escalate the issue to the manager, Jack, who surprisingly responded by being extremely rude and basically telling us not to come back to the store. Unbelievable service from someone who's supposed to be helping customers.
Buy online, pick up in store was great. They filled my order so quickly and when I went in to pick up I was done in under 5 minutes. Smooth and easy!!