manager is rude 9/07/2026 and not informed do not try and buy a phone from this location
Response from Best Buy
September 08, 2026
Hello!
We want you to be confident when purchasing a new phone. So, having knowledgeable employees are extremely important. Reading that this was not the case during your visit is upsetting and we'd like to offer support. Please send a private message via Facebook (https://bby.me/txm4kl), Twitter/X (https://bby.me/xIARro), or Instagram (https://bby.me/VEBjmb) and reference Google Review 219806.
ZedneM
September 07, 2026
Deiter was amazing and answered all of our questions! Honestly made it really easy to buy a nice tv for our room. Definitely going back and requesting his services!
VIZZION A
September 07, 2026
Excelente Lugar...... Excelente atención, Buen Surtido
The service at this store is TERRIBLE!! This is my second time at this store..The people aren't attentive, they aren't friendly, and it's very difficult to get someone to help you. The first time I went to the store was to buy a TV. Well, I searched for someone for 5-7 mins before finding help and then they were rude on top of that. If you dont like your job..QUIT!!
Also, I tried to do a store pickup (that I purchased the night before) and not only did they take the money out my account but they didn't even start working on my order. I had to call them and figure out why it was 3pm and I couldn't pickup my order yet. Their response was along the lines of "it was something up with my bank..and we didn't charge you yet(also, money is gone from my account from bestbuy)".. and "if it doesn't take 40 mins, then, after that it will take 48 hrs.."
EXCUSE ME!!!
why would that make any type of sense 🤔
BESTBUY..THIS HAS GOT TO BE THE WORST EXPERIENCE I'VE EVER HAD!!
I loved bestbuy growing up and so does my family...However, this will be the last time we shop here..And I will also spread the word to the everyone else I come in contact with.. goodbye best buy!!
Response from Best Buy
August 27, 2026
Hi there!
That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/IzxlwE), Twitter/X (https://bby.me/BfUlTP), or Instagram (https://bby.me/DL0i7x). Please be sure to include Google Review number 213224.
Thanks.