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Services Offered
Geek Squad Services
Apple Shop
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Pacoima
How do I check product availability at the Pacoima Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacoima Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pacoima stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pacoima Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3663 reviews)
La p
August 05, 2026
1 out of 5
🚫 DON'T WASTE YOUR TIME AT THIS STORE — GO TO PORTER RANCH INSTEAD! 🚫
I went to Best Buy Pacoima planning to buy a JBL speaker. I saw several employees standing around talking to each other, and not one of them came over to help me. I even spent several minutes testing different JBL speakers, hoping someone would notice and offer assistance, but I was completely ignored.
I finally left and drove to the Porter Ranch location. The difference was unbelievable. In less than a minute, an employee came over, helped me right away, and I ended up buying the JBL speaker I wanted.
Don't waste your time at Best Buy Pacoima. If you want great customer service, go straight to the Porter Ranch location.
🚫 NO VENGAN A ESTA TIENDA. MEJOR VAYAN A LA DE PORTER RANCH. 🚫
Fui a Best Buy Pacoima con la intención de comprar una bocina JBL. Vi a varios empleados platicando entre ellos y ninguno se acercó a ofrecer ayuda. Incluso estuve probando varias bocinas durante varios minutos para ver si alguien me atendía, pero me ignoraron por completo.
Decidí irme a la tienda de Porter Ranch y la diferencia fue enorme. En menos de un minuto, un empleado se acercó, me atendió de inmediato y terminé comprando la bocina JBL que estaba buscando.
No pierdan su tiempo en Best Buy Pacoima. Si quieren un buen servicio al cliente, vayan directamente a Porter Ranch.
Response from Best Buy
August 05, 2026
Hi there!
Thanks for sharing your experience with us. We are sorry to learn that you did not get any assistance during your visit and would like to look into this matter to help ensure that this is less likely occur. We ask that you send a private message to us using one of the links below and state that you are responding to "Google Review 198864".
Facebook (https://bby.me/9oQxg3)
Twitter/X (https://bby.me/kx1e9E)
Instagram (https://bby.me/hbuUge Buy)
Yasmine H
August 04, 2026
1 out of 5
I bought a stackable washer and dryer from this location was very pleased with the service at first, when it came for the installation day the sales rep completely forgot to add, mention the fact that I needed a stackable kit so they were only able to install the washer and I had to purchase the kit, and reschedule the installation of the dryer for almost a full week. It's so annoying and frustrating to wait for the kit to get delivered. I would of hoped best buy would have been more helpful towards this situation but unfortunately, that didn't happen.
Response from Best Buy
August 04, 2026
Hello, Yasmine,
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase. Getting new appliances is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this addressed for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/ROGCGJ), X/Twitter (https://bby.me/m1EjhM) or Facebook (https://bby.me/jSogIo) with the details of your experience. Also add Google Review 198261. We look forward to hearing from you.
Ruben R
August 03, 2026
3 out of 5
Einiges an Auswahl
witthawat k
August 01, 2026
3 out of 5
Long Line At Cashier..Always!! There This Lady Who Sat With Her Own Table Right In Between Entrance And Exit Not Doing Anything At All..Not Even Smiling or Greets Customers At All..Should Have Hire More.Cashier