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Best Buy Pacoima
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Pacoima
How do I check product availability at the Pacoima Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacoima Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pacoima stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pacoima Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3517 reviews)
samuel f
March 13, 2025
2 out of 5
I'm a bit disappointed with my experience today, I asked for help at the registers three times, stood around for like 20 minutes, didn't get it, until we stopped an employee, and he ended up misinforming us about what was included is the box. I now need to return the item and look for the right one. They're standing around chit-chating, I get it "easy money" and all, but come on now...
Response from Best Buy
March 13, 2025
Hi, Samuel,
Thank you for your review. I understand how challenging it is when you're ready to make a significant purchase and don't receive the assistance you need. We truly value your business and are committed to providing an excellent customer experience.
So that we can formally document your feedback, please send a private message or DM using any of our social media links below that includes your full name, phone number, and email address. Be sure to mention your Google review 64923281.
Facebook facebook.com/BestBuy
Instagram instagram.com/bestbuy
Twitter/X twitter.com/BestBuySupport
Kind regards,
^Pre
Cristina C
March 12, 2025
5 out of 5
Muy amables las personas que atienden.
Jca
March 08, 2025
3 out of 5
I was expecting to buy appliances and take them home I didn’t know they don’t stock anything I had to wait for the delivery but people at the store were friendly a little under stuff
Response from Best Buy
March 08, 2025
Hi there!
One of the perks of shopping in store is the ability to purchase items as grab-and-go. Therefore, I share your concern and am saddened to hear of your recent experiences when attempting to buy a phone. Please contact our support team so that we can look into it further. Simply send a private message to one of the links below. Be sure to mention that you are responding to Google Review 64905290, along with your full name, phone number, email address, and the date and time this occurred.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Sincerely,
^Tina
chris c
March 04, 2025
4 out of 5
Good service, great products.