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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Pacoima
How do I check product availability at the Pacoima Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacoima Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pacoima stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pacoima Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3523 reviews)
kim m
April 14, 2025
3 out of 5
This Best Buy location seriously needs improvement when it comes to parking lot safety. There are no working lights in the parking area, which makes it feel unsafe, especially after dark. It’s frustrating and concerning for customers who have to walk through a dimly lit lot. I hope they address this issue soon.
Response from Best Buy
April 15, 2025
Kim,
This is indeed concerning and I can imagine how frightening it may be to walk to you to walk to your vehicle. We appreciate you bringing this to our attention. Our team would be happy to offer our support. Kindly send a private message with your full name, phone number, email address, and the location in question to one of the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention that you are responding to Google Review 65043042.
Sincerely,
^Tina
SFV818
March 28, 2025
3 out of 5
There barley any employees working in the home theater section or atleast the times I been going , always takes more than 6min to get any help or questions answered. And when i go 2 the front they usually tell me that thier arent familiar with electronics/ hometheater to go back to the department. And the online website of best buy I've had not good experience
Response from Best Buy
March 28, 2025
Hello,
Thank you for sharing your concerns with staffing. I can understand that having employees busy as we want or consultants to help around the store can be difficult. You can ask for support at the front of the store to have someone assigned or to be setup for the queue in store. If you have questions or concerns, we can support you with please reach out in a Direct or Private message to any of our Social Media Profiles below with your full name, email, phone number and Review 64980024 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Ivan E
March 25, 2025
5 out of 5
Good place to find all your electronics needs
Nick C
March 19, 2025
1 out of 5
BUYER BEWARE!
I bought a TV here and paid for the extended warranty. The TV broke, they tried to fix it and they told me it couldn’t be fixed so they would replace it and issue a store credit.
They sent me a receipt for the store credit and the receipt says right on it that the “E credit” will come in a separate email, which never came. I’ve had to call back customer service a bunch of times to be put through an endless loop of transfers and in the end, never got my credit so now I am out over $700.
BUYER BEWARE!
Response from Best Buy
March 20, 2025
Hey, Nick.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64948163.
Regards,
^Jason