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Frequently Asked Questions About Best Buy Pacoima

How do I check product availability at the Pacoima Best Buy?
How do I check my order status?
My local Pacoima Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pacoima stores’ holiday hours?

Recent Reviews

4.3
(3507 reviews)
mikael b
February 05, 2025
5 out of 5
Excellent service
Lisa B
January 31, 2025
5 out of 5
Love the Geek Squad they fixed my computer problem!
James G
January 26, 2025
1 out of 5
Rude employees they close the stores early. I don’t recommend coming here
Response from Best Buy
January 27, 2025
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64734209" and share your full name, email, and phone number. Thanks, ^Jacob
Symetra 6
January 23, 2025
1 out of 5
Very bad staff walked in ready to buy a phone greeter was rude didn't even smile asked who to talk to buy the phone. Waited while they were helping someone else. When I got to them they told me it "wasn't their department" they send me back to the greeter who now says they are on break doesn't even offer to help at all just tells me "I can wait if I want" 1/23/25 around 1pm
Response from Best Buy
January 23, 2025
Hello, Symetra, Thank you for leaving us a review. As a consumer myself, I understand the importance of receive courteous customer service, especially when seeking help with a phone purchase. If I was in your position, I would also feel the same way. We appreciate your feedback and would like to offer additional assistance. If you could, please reach out to us via social media. Our team will be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64721957" when reaching out via social media. Thank you, ^Ruby

About Best Buy Pacoima

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