How do I check product availability at the Pacoima Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacoima Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pacoima stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pacoima Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3507 reviews)
mikael b
February 05, 2025
5 out of 5
Excellent service
Lisa B
January 31, 2025
5 out of 5
Love the Geek Squad they fixed my computer problem!
James G
January 26, 2025
1 out of 5
Rude employees they close the stores early. I don’t recommend coming here
Response from Best Buy
January 27, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64734209" and share your full name, email, and phone number.
Thanks,
^Jacob
Symetra 6
January 23, 2025
1 out of 5
Very bad staff walked in ready to buy a phone greeter was rude didn't even smile asked who to talk to buy the phone. Waited while they were helping someone else. When I got to them they told me it "wasn't their department" they send me back to the greeter who now says they are on break doesn't even offer to help at all just tells me "I can wait if I want" 1/23/25 around 1pm
Response from Best Buy
January 23, 2025
Hello, Symetra,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receive courteous customer service, especially when seeking help with a phone purchase. If I was in your position, I would also feel the same way. We appreciate your feedback and would like to offer additional assistance. If you could, please reach out to us via social media. Our team will be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64721957" when reaching out via social media.
Thank you,
^Ruby