Best Buy Palm Desert

They have a good selection of all the current electronics

Jenna from Geek Squad was so kind, helpful and very professional. She took the time to make my new laptop was up and running correctly. Thank you again Jenna.

I visited Best Buy in Palm Desert while on a mini vacay to the desert from LA in search of a new laptop since my Lenovo bit the dust 3 months ago; and I've been kinda lost without it ever since. So a friend I was visiting there and I arrived at Best Buy and we went straight to the Apple section. While we waited, it became abundantly clear what I wanted. So when the sales person showed up, I told him that I wanted to see a 2025 15" MacBook Air with M4 chip, 16GB memory and 256 GB for storage in Starlight, this gold color. I want to point out that the sales person that helped me was extremely courteous. It was like purchasing my MacBook Air from a family member. And when making that kind of investment, it's much easier when you have very kind, efficient and knowledgeable people to deal with. Now I don't feel so lost without a laptop anymore. I'm now searching high and low for some unique and very necessary accessories to make my computing easier and my MacBook, more enjoyable. I purchased the Best Buy Total membership which I will say is a lot to digest. But in a nutshell, it's Best Buy's best rewards or membership program that entitles you to all sorts of discounts in the form of points and certificates which translate to less money spent on your Best Buy purchases. On top of that, the usual 14 days you have to return an item for a refund now becomes 60 days. Now that's more like it because I didn't want to touch my MacBook Air for a whole week. I wanted it to stay brand new for as long as possible. So that extra time is a real benefit to me. Opening the box to reveal my MacBook Air was an exciting experience all by itself. Apple took the time to pay attention to little details that would make customers like me tear up and become moved by the experience of opening a box. And I've already saved $120 in discounts and rewards since I purchased the MacBook Air which I must point out is in addition to the 18 months same as cash for getting it on a Best Buy credit card which entitles me to even more rewards and points for purchasing certain items and regular discounts on any purchase. With the Best Buy Total membership I have 24/7 expert tech support, manufacturer warranty is extended on all my purchases, Apple Care is included for 2 yrs and on top of that, it comes with Geek Squad for free or nominal fees for repairs. I could go on and on. Like I said, a lot is what you get! Not even Amazon nor Walmart could have provided a better value or experience for my MacBook Air purchase. Everyday I'm finding something to be thrilled about with my MacBook Air purchase whether it's the laptop or the Best Buy savings and peace of mind. I've already had an appointment with Geek Squad because I somehow locked myself out of my MacBook Air. And before I became super frustrated, I remembered that I purchased peace of mind and set up a same day appointment with Geek Squad. The manager at a different Best Buy store near me in LA was outstanding. I was back on my MacBook Air in no time flat. No matter the Best Buy store, I've come to expect that I will be greeted upon entry, taken care of while I'm there, and will be thanked for coming when I leave with an assurance that if and when I need the good ole folk at Best Buy, they will be there.

Very Raices !! I buy a new dish washer and the store give me a open box they treat me like I one a free stuff wen the best buy cancell my orer and due a new one and refuse to give me the new price treating me to charged more if I ask for the real price of the dish washer very desapointed horrible customer service