Best Buy Palm Desert

I purchased a stackable GE W/D and I had so many questions. Martha was the best and patient with me. She explained everything and made my first time W/D purchase easy. Thank you!

This was the most racially profiled Ive ever been treated. I’m glad I don’t live in this town..please if you are of color or have tattoos stay away from this store. Rather than what normally would have been considered good customer service, felt uncomfortable, an invasion of space, and a feeling that I was unaccepted. Felt like every employee watched my every move and I couldn’t take two steps without being confronted by another separate employee. Was asked upon entry if I needed help or was looking for anything, I replied no and that I was browsing the store as it is there Black Friday sale. Despite this I was still approached by customers, managers, and staff every aisle I turned to. It felt like I was being followed specifically, other customers even in the same aisle as me were freely shopping. Other employees had clearly seen I had been helped, but still kept pestering. The whole stop was less than 15 minutes, I felt like I needed to escape. I can appreciate customer service but this felt more like suffocation and discrimination for how I looked. Pretty disappointing. I tried looking up where to respond what your employees was but customer surface I was rushed and racially profiled

Always very helpful

They had exactly what I was looking for helpful and friendly staff