Best Buy Palm Desert

We went to buy a dash cam for our Corvette, which happens to be a model that’s difficult to put in a dash cam do to the location of the fuse box. Micheal from the geek squad was able to install it extremely neatly and it looks great. He was extremely helpful and friendly and for sure will be putting in our next dash cam on the other car.

They prices are the lowest around, their sales people are friendly but not pushy, they deliver when promised.

Everyone was pleasant, calm, and helpful. They helped me out and directed me to the products I needed and answered all my questions - Easy, efficient, pleasant. Lately I feel like Best Buy has some of the best staff and service, either way I am grateful for a good experience, especially since I have been having some bad luck digitally! Nice to talk to helpful people with answers

purchased a washer from Best Buy and paid for both the product and basic installation. When the delivery team arrived, they demanded an extra $60 to move the old washer just a few steps out of my small bathroom — something that was never mentioned when I purchased. I refused to pay the extra fee. Worse, one of the delivery workers was extremely rude, aggressive, and unprofessional during the entire interaction. In the end, because I refused to pay their extortionate demand, they refused to install the new washer and took my fully paid product back to their truck without leaving it with me. This is outright extortion, theft of property, and a complete breach of trust. I went to the store to complain, but the staff clearly sided with the delivery team and refused to provide any assistance. Absolutely disgraceful behavior. I will NEVER shop at Best Buy again and strongly warn all potential customers to be extremely careful.