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Best Buy Palm Desert
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Frequently Asked Questions About Best Buy Palm Desert
How do I check product availability at the Palm Desert Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Palm Desert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Palm Desert stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Palm Desert Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2288 reviews)
Karl K
February 05, 2025
2 out of 5
Takes 5 days to ship to store. 1 day ship to home! Go figure
Response from Best Buy
February 05, 2025
Hello, Karl,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64779391. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64779391
Thanks,
^Ezra
Granville
January 27, 2025
5 out of 5
Store staff was very helpful and knowledgeable in selecting the right printer for the tasks I needed performed and within my budget.
Kevin M
January 23, 2025
5 out of 5
Ordered online and picked up. A quick and painless experience. Best buy has always been one of the better retail shops as far as customer service goes, IMHO.
Cookie C
January 20, 2025
2 out of 5
There was construction of some sort happening during store hours. The machine they were operating had a PIERCING beep! It was very loud and echoed throughout the store. This made customer service and communication very difficult. No shade to the store associate who was trying to help, but they had an offending odor.
Response from Best Buy
January 21, 2025
Cookie,
Thank you for reaching out to us here on Google, and taking the time to share your experience here with us. We understand how a loud noise would affect us, and would be happy to take a closer look into this with you. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64711724
regards,
^Brandon