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Frequently Asked Questions About Best Buy Palm Desert

How do I check product availability at the Palm Desert Best Buy?
How do I check my order status?
My local Palm Desert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Palm Desert stores’ holiday hours?

Recent Reviews

4.2
(2494 reviews)
Paul W
November 04, 2026
5 out of 5
Victor in kitchen appliances was great. Very helpful, went out of his way to find information for us.
Trainer R
November 03, 2026
5 out of 5
Great experience in locating and purchasing anything electronic. On my most recent visit I found a great Bissell Vacuum at a very reasonable price.
Kevin R
November 02, 2026
1 out of 5
Took my computers to Geek Squad for repair. When I arrived to pick up the computers, he quickly listed the problems, then walked away when I attempted to ask questions. His only comment "you are good to go." He never smiled, never attempted to answer my questions. He appeared annoyed that I would bring my computers for repair.
Response from Best Buy
November 02, 2026
Hi, Kevin, Thank you for taking the time to leave a review. Having an interaction like that is not ideal, so we understand being disappointed when the agent didn't take time to answer your questions. If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 247160 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Reggie M
October 18, 2026
5 out of 5
Great service and sales from Keenan. See him for computers!

About Best Buy Palm Desert

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