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Best Buy Palmdale

39330 10th St W
Palmdale, CA 93551
(661) 274-7991
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Frequently Asked Questions About Best Buy Palmdale

How do I check product availability at the Palmdale Best Buy?
How do I check my order status?
My local Palmdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Palmdale stores’ holiday hours?

Recent Reviews

4.1
(3640 reviews)
TheDarkWolf86
September 16, 2024
3 out of 5
Most of their business is online
Response from Best Buy
September 16, 2024
Hi there, TheDarkWolf86. Thank you for your review. While online shopping is extremely popular, we try to offer our customers as many shopping options as possible. If you have specific feedback you’d like to share, our team would love to hear from you! You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please include your full name, email address, and telephone number to complete the documentation process. For your security, please be sure to send those details privately through private message or DM. Please also reference Google review, 64208858. Sincerely, ^Sarah
sergio l
September 14, 2024
5 out of 5
Bought a charger online and then picked it up here
Aijaz B
September 14, 2024
4 out of 5
Great variety. Pricing could be more competitive
CHEVY83
September 13, 2024
1 out of 5
I went this afternoon to the store at the Palmdale c.a. location to return a product. I was waiting at the return line and a lady who was about to get out of work call me and told me to wait because she was getting out. I wait until another lady came to the register who was helping two persons that make a purchase, and after that that same lady. That help those two customers told me to go to a different register that someone else will help me then the lady helped other customers and not me . I wait for 10,15 minutes a guy came to. A different register and he help other customers in total were 6 customer that got helped except me don't know the reason why all 3 employees did not helped me. I got tire Ben waiting I look around and both MANAGER or who ever they are in the pictures in the wall this two guys were at the front with other two. Guys just talking and not paying attention to employees or customers at all when they should Ben helping customers as well . I end up leaving out of the store and I never got the chance to return my item . They need to understand that other people have things to do and they're time is valuable I felt so stupid that all 3 person didn't help me at all is not about what I was gonna do there is about at that store including managers don't pay attention to things and customers at all this is not the first,second,third time this happen this managers they just standing there doing nothing I was there like FCKNG IDIOT waiting until someone will help me all. I did walked away because I didn't want to arguing with anyone ..
Response from Best Buy
September 14, 2024
Hello, We appreciate you sharing you most recent experience with us and for bringing this to our attention. We find the difficulty you had with getting help in making your return to be of concern, as we strive to provide quality customer service, regardless of whether our customer is trying to make a purchase or a return. In an effort to help improve, we would like to follow up with you to learn more about what transpired. to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64199167" in your message. Thanks! All the best, ^April

About Best Buy Palmdale

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