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Frequently Asked Questions About Best Buy Palmdale

How do I check product availability at the Palmdale Best Buy?
How do I check my order status?
My local Palmdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Palmdale stores’ holiday hours?

Recent Reviews

4.1
(3690 reviews)
erick c
January 11, 2025
1 out of 5
This store sold me counterfeit air pod max and refused to return them. They also refused a return for my meta quest 3 stating that the serial numbers didn’t match the receipt. Bought these at the same time. Go somewhere else
Response from Best Buy
January 11, 2025
Good Afternoon, Erick. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64667365" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Jeff w
January 06, 2025
1 out of 5
Horrible customer service system. I placed an online order and then drove over an hour to only be told by an employee that my order was canceled but I wasn't notified.
Response from Best Buy
January 07, 2025
Hi, Jeff, Arriving to the store expecting to pick an order and discovering it had been cancelled can be disappointing. Please reach out to our support team so that we can document what took place and investigate this further. Send a private message or DM to that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64651213. Sincerely, ^Tina
Mark L
January 04, 2025
5 out of 5
My wife and I had the pleasure of Linda's help with sound bars. Outstanding customer service and a wonderful personality, Thanks Linda!
Ron W
December 29, 2024
5 out of 5
Bought a 50-inch TV, and I experienced great services Friendly staff.

About Best Buy Palmdale

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