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Best Buy Pasadena
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Pasadena
How do I check product availability at the Pasadena Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pasadena Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3793 reviews)
Roy Y
January 16, 2025
4 out of 5
Always good quality merchandise.
Shonda M
January 10, 2025
5 out of 5
The wide aisles make it easy to shop and find what you are looking for. Friendly staff too.
Shonda M
January 10, 2025
5 out of 5
The store is clean and the staff is friendly. The aisles are spaced out for easy access, and the open floor plan makes it easy to find what you are looking for.
Cindy G
January 09, 2025
1 out of 5
I have tried to get someone to help me with my lost wallet at the Pasadena store I have been transferred several times and still haven’t been helped. It’s Thursday morning January 09 .
Response from Best Buy
January 09, 2025
Hi, Cindy,
Thank you for your review. I can certainly understand how critical it is when you lose something as significant as your wallet, and can't seem to find assistance with retrieving it. I would definitely reach out for additional support in this instance as well.
We would love to support you in resolving this issue. Please send a private message or DM Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport. Kindly include your full name, email address, and phone number. Also, be sure to mention your Google review 64661092.
Kind regards,
^Pre