Frequently Asked Questions About Best Buy Pasadena
How do I check product availability at the Pasadena Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pasadena Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3980 reviews)
Joseph A
November 15, 2025
1 out of 5
Fake phone numbers to fake corporate phone clackers to fake answers. The phone numbers are not real and won't let you speak with anyone at the store they are not mom and pop they are killing small business. They actively hate their customers.
Lenora F
November 14, 2025
5 out of 5
Courteous and knowledgeable emoyee. Fair pricing.
Martha G
November 13, 2025
5 out of 5
Never wasting my time going to Best Buy of West Covina. Lesson learned! Their selection of electronics is the best and their Geek Squad team rules! Fixed the issue with my son’s switch asap. I will keep recommending this place to friends and family.
A
November 11, 2025
5 out of 5
A big and spacious Best Buy with dedicated personnel and courteous personnel committed to make sure all your questions and inquiries are answered. Due to bigger size, it has and offers a great variety of items pertaining to the type of store that Best Buy is. I've been shopping hear since 2019 and will continue to do so. I do recommend this particular Best Buy.