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Frequently Asked Questions About Best Buy Pasadena

How do I check product availability at the Pasadena Best Buy?
How do I check my order status?
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pasadena stores’ holiday hours?

Recent Reviews

4.2
(3905 reviews)
Bun E
July 01, 2025
5 out of 5
Michael is very good service even though I did not buy. He explained well about my question on Tuesday morning July 01 2025 at 10 am. in the chromebook section. I have a question about mobile phones. He explained the function of the rotation feature on mobile phones. Michael is the best team at bestbuy Pasadena
Elli G
June 29, 2025
1 out of 5
Horrible horrible customer service. Racist. Horrible horrible experience. Don’t go there.
Andrew
June 26, 2025
1 out of 5
I go to this Best Buy regularly and after today’s experience I give this a one Star. I was waiting in line to take a look at what Pokemon cards the store had in stock. One of the employees asked me if I was here to make a purchase and I responded yes but I want to take a look at the Pokemon cards. He proceeded to ask the gentlemen behind me the same thing and then took care of the guy behind me. Then when I do make it to the register and ask the lady employee if I can take a look at the Pokemon cards she just responded with we didn’t get any. Very poor service and once Best Buy does better, my review will change. Take care everyone and hope this helps someone!
GEORGE T
June 26, 2025
5 out of 5
Sales staff highly educated relative to electronics and what I was looking for. Provided proper match of equipment to use. SMILES

About Best Buy Pasadena

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