TheShadowPoet
October 29, 2026
Rude older woman with bob haircut needs some retraining in customer decency
Response from Best Buy
October 29, 2026
Greetings,
Thank you for taking time to write a review. We want your shopping experience to be a great one. We would love an opportunity to offer any help you may need. The best way to reach us is via social media. Our team would be happy to assist you on any of the following platforms:
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Horrible customer service i got Modern Warfare pre-order in store since August and didn’t receive the steel book. I went in store to be helped and was told it was a customer serves issue. I call they told me it’s a in store issue. Now in store told me its a them issue do not pre order games with them.
Today I came here to buy an adapter and asked if I could test it to see if it fits my power outlet. The staff told me that as long as I paid for it first, I could test it, and if it didn’t work, I could return it. I checked out immediately and then asked them if I could test it. It's ridiculous that an electronics store wouldn't let you test a small appliance after you literally just bought it from them. What makes it so disappointing is their excuse: they claimed that the 'unknown wattage' might affect the safety of the entire store's circuit. The device is only 20 watts! I can accept being refused, but I cannot accept an excuse that insults my IQ