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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Pasadena
How do I check product availability at the Pasadena Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pasadena Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4005 reviews)
Judy L
December 20, 2025
5 out of 5
非常完整的電氣賣場，有專業服務員解說，買的安心舒適
Stacy T
December 18, 2025
1 out of 5
If I can give this store a -0..This Best Buy in Pasadena on Foothill is absolutely horrible customer service. I stopped going there 2yrs ago, I decided to take another chance today. I ordered online and waited 20 minutes in line abt 12pm before I was to get my order. I did ask was there anyone else available to help the one person that was handling the line and my answer was “no there’s no one else available” Meanwhile, a customer walks in the door after there’s a long line of waiting to pick up. The manager Victor comes out greets this customer and immediately helps the customer. I Did question him about it and his exact words were. “I will help my friend first, and then I will help you.” And he apologize for having me wait for 20 minutes, but he still refused to help me or anyone else in the line until he took care of his friend, very unprofessional very disappointing. It was absolutely horrible experience and I will never ever go to the Best Buy on foothill in Pasadena again I will drive all the way to Burbank before I step foot in Best Buy in Pasadena.
Omar L
December 12, 2025
5 out of 5
The only best buy left around pasadena
Love it!
Joe
December 09, 2025
1 out of 5
They open late at 10am. I needed one portable drive and waiting for 15 minutes and there was a line of 4 people and 1 register worker. The customer was returning a laptop and took forever. I just left since no one else got behind a register to help. I will never come back.
Response from Best Buy
December 09, 2025
Hey there, Joe,
We would love to follow up with you on this and hear more about your recent visit. Please send us a private message on Facebook (https://bby.me/29fmhj), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #84294