At a time when I am often discouraged by the ambivalence of a young staff member, yesterday, I was absolutely beside myself in the competence as well as professional helpfulness of the Samsung Representative Corrina here at Best Buy on Foothill, in Pasadena CA.
I have already been happy with Samsung for years; however, Corrina's knowledge, ability to explain and her pride to be working for Samsung, made me sure I will soon buy a new Samsung Galaxy Tab S10FE with a keyboard case.
I am in San Diego County and we have no available Samsung experience stores in our Best Buys or otherwise which is odd. I was visiting and took a chance though the Best Buy site didn't make it 100% clear the Samsung Experience was definitely there nor did the 800 number Rep know by the way.
So, I only didn't buy because of travel. I shared how impressed I was with their Samsung Rep Corrina with the three on site Best Buy Managers: Ashley, Jonathan and Tony.
Corrina should have quite a successful long career with Samsung! Bravo
Feet pics 📸📸📸📸📸🦶🏼🦶🏼🦶🏼🦶🏼🦶🏼🦶🏼🦶🏼🦶🏼🦶🏼🦶🏼
I visit for the comprehensive products online and in the brick & mortar, then expect there could be lapses in service.
Response from Best Buy
July 03, 2026
Hello.
Thank you for your feedback. If you need any assistance or have any questions, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support.
Thank you.
Best Buy Pasadena consistently provides excellent customer service. I really appreciate that staff members proactively ask if I need assistance instead of waiting for me to find someone. They either help me locate what I'm looking for or quickly connect me with the right person. The store is well organized, well stocked, and appropriately staffed, making shopping there an easy and pleasant experience.