The customer service here was great and very helpful .
They don't carry stock for new products
German C
November 01, 2026
Went in to buy a fold 8, person who helped me was very helpful!
Like some of the other reviews mentioning customer service, the attitude here can be hit or miss. The younger staff members are usually nice and helpful, but unfortunately, some of the elderly members seem to be the exception. I came in simply to drop off some e-waste and was met with a mouthful of attitude from an elderly lady for no apparent reason. She only needed to explain the e-waste rules, and that was it. Thankfully, the younger guy who helped me was friendly and pleasant. I appreciate his help, but the customer service from certain staff members could definitely use some improvement.
Response from Best Buy
October 31, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that your experience has been inconsistent. We understand why you would be disappointed with this experience. We would like to formally document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 246488 in your message to us.
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