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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(174 reviews)
Ted L
October 03, 2025
5 out of 5
We worked with Diarra in plumbing, who expertly guided us through product options and skillfully configured the ideal solution for our kitchen. We highly recommend Pacific Sales and Diarra for all your plumbing needs.
Myrna L
October 02, 2025
5 out of 5
Renovating our kitchen and bathroom has been stressful, but Pacific Sales made the process so much easier. Kate in plumbing was incredibly knowledgeable and helped us navigate all the choices for faucets, sinks, and toilets. Adriana in appliances was very helpful and knowledgeable as well—she guided us through refrigerators, stoves, dishwashers, and more without any pressure to overspend. She also made the ordering and scheduling process smooth. A big shout-out to Ricardo, who went out of his way to pick up an item from the warehouse so it would arrive in time for our installation. Pacific Sales has truly been a lifesaver during our renovation!
Loraine L
September 29, 2025
5 out of 5
We lost our home in the Eaton Fire and are slowly working on our rebuild project. Our designer recommended Pacific Sales for Kitchen and Bath fixtures. Kate and Diarra in the Bath department were outstanding with support. They understood what we were looking for and spent a lot of time answering our questions. We purchased our fixtures this weekend and as a perk of shopping there, they will be held until we are ready for install, without a date limit which is wonderful.
In the Kitchen Department, Adrianna was extremely helpful, walking us through the appliances and helping us understand the best deal for each. There too, all of them will be held until we can receive delivery.
We highly recommend Pacific Sales for all needs and will be back to finalize our purchases once we make more progress with the rebuild.
Lil M
September 04, 2025
5 out of 5
I am a repeat customer of PACIFIC SALES. All of the employees are great but today I met the best representative, Chris. I came in to buy a refrigerator. I thought it was an easy process but what kind I wanted ended up being a very difficult choice, including the diameters and issues on my kitchen. Chris is the only one I suggest to do business with. If you need to come in and have someone walk you through and make everything so easy, he’s the one to do it for you.