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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(169 reviews)
Lil M
September 04, 2025
5 out of 5
I am a repeat customer of PACIFIC SALES. All of the employees are great but today I met the best representative, Chris. I came in to buy a refrigerator. I thought it was an easy process but what kind I wanted ended up being a very difficult choice, including the diameters and issues on my kitchen. Chris is the only one I suggest to do business with. If you need to come in and have someone walk you through and make everything so easy, he’s the one to do it for you.
Patricia B
August 31, 2025
5 out of 5
I needed appliances after losing my home to the Eaton Fire. So much has changed that I needed help finding the best value. Jack Ohanian at Pacific Sales in Pasadena made it easy, and will also store appliances until the home I’m rebuilding is ready for them.
Mark L
August 27, 2025
5 out of 5
We’d been struggling to find a built-in microwave that fit our existing cabinet cutout—bought (and returned) two from other places. Then we met Jack, the GM at Pacific Sales & Kitchen. He listened, checked our dimensions, walked us through a few options, and found the exact model we needed in minutes. No upsell, just knowledgeable, friendly help.
I only wish we’d come here first and saved ourselves the hassle. They’ve got a wide variety and true experts who know their stuff. Highly recommend Pacific Sales & Kitchen!
Charles B
August 25, 2025
1 out of 5
Why is this place not open on mondays real stupid!