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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(184 reviews)
Al B
February 25, 2026
5 out of 5
Jack is very professional after the rebuild! Come see him and Rick!
Karen L
February 24, 2026
5 out of 5
Pasadena team is amazing!jack is great and so is Rick
Jason S
January 21, 2026
1 out of 5
I recently went here to see if there are any differences between them and the parent store Best Buy’s. An old white man approached me asking me if I needed help. I asked him if they carried different microwave ovens than Best Buy’s. His response was sarcastic and dismissive making me feel as if I was stupid. After speaking for a bit regarding the microwaves, I confronted him about his initial tone and comment. He acted like I he had no idea what he was talking about. Basically, this store is not any different than a Best Buy’s. Not sure why they keep the name. Maybe brand cache?
Carolyn B
December 27, 2025
5 out of 5
Chris Dickinson was a great help to us!