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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(156 reviews)
S B
May 26, 2025
5 out of 5
As we plan for our renovation, Paul at Pacific Sales was exceptional in helping us pick and match all of our plumbing for kitchen and bath. The pricing was very competitive, including price match from home improvement stores in a couple of cases. The we rolled the order together with our appliances through Best Buy downstairs. Even more convenient is that they will hold all items for us until needed, so our warranty periods don't start until delivery.
Sheron J
May 24, 2025
5 out of 5
Awesome. I continue to come back to this store — I live in Long Beach - as reps are very knowledgeable and helpful.
I bought shower system. Paul Kosta patiently helped me make final decisions and gave me good pricing.
Eda Y
May 23, 2025
5 out of 5
incredible selection and customer service. the location has all the best brands to browse in person—ricardo was also incredibly helpful and knowledgeable! highly recommend
Sandra F
May 23, 2025
5 out of 5
Chris was very informative went to buy a washer and dryer and he was more than polite and attentive to all our needs