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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(147 reviews)
Tami S
May 02, 2025
5 out of 5
As an interior designer, I always turn to Diarra Elahee at Pacific Sales Pasadena for all my plumbing needs—whether it’s for kitchens, baths, or laundry rooms. From our very first meeting, Diarra impressed me with her professionalism, warmth, and deep expertise in all things plumbing.
She’s incredibly responsive whenever I reach out with questions, and her product knowledge is truly next-level. More than once, I’ve shown her a photo with a vague “My client wants this toilet,” and she immediately recognizes the model—“That’s Kohler!” It’s like having a design-savvy genie in my corner. Diarra has become one of my secret superpowers, and I’m so grateful to have her as a trusted resource.
Look no further if you want your project to run smoothly and source the best options for your design style and budget!
Gia G
April 29, 2025
5 out of 5
Chris was super knowledgeable and helpful!
Dynamic N
April 29, 2025
5 out of 5
The staff and sales reps here are amazing!! I have been working with Diarra for the past two years, she has been very helpful with all of my plumbing needs, and has been my go to guide for all of my essentials from my faucets, toilets, cabinet handles, and shower fixtures! Additionally I’ve purchased my appliances here and have had nothing but wonderful experiences from Michael, Chris, and Jack the store manager! Hands down would recommend to anyone who is looking for appliances, fixtures, plumbing, or any type or home renovation needs!!
- Michael
Evlina M
April 23, 2025
5 out of 5
We purchased all our appliances from Michael at the Pasadena Pacific Sales. He was extremely knowledgeable, professional and helpful in our decision making. He gave us honest feedback about various appliances and made sure we were happy with our choices based on our needs. I’m so impressed by the level of service from everyone there.