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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(215 reviews)
Helmut D
October 21, 2026
1 out of 5
Everything was great until delivery day came around.
I told Michael at Pacific Sales that it was important for the delivery driver to know that we were in Zip Code 900XX, 1/2 block north of XXXX Blvd. The driver (From JB Hunt) attempted to deliver to an address in Montebello in a different Zip Code, and when he FINALLY got HERE after I told him repeatedly where we were he insisted that the address he went to was in Los Angeles, and that our address was in Pico Rivera... All LIES. Then he started bad-mouthing me to his helper in Spanish. Getting surly with me is not an option to be taken lightly.
Patrick W
October 11, 2026
5 out of 5
Ricardo Garcia has been an incredible asset to us in planning our new kitchen design and selecting appliances for our rental unit. He's professional, friendly, and extremely attentive - as are all the staff in their Pasadena showroom. This is our go-to store for everything we're looking for, from kitchen to bathroom!
Charles L
September 17, 2026
5 out of 5
I have to comment on how helpful Iraiz and general manager Jack Ohanian were in handling all aspects of our purchase of a Subzero refrigerator. They were both truly exceptional!
Riaz K
September 06, 2026
5 out of 5
Adriana Teodocio at Pacific sales Pasadena was extremely helpful in helping us pick the right appliances.
She was kind, courteous and very knowledgeable in answering all our questions. When you go there ask for Adriana, you won't be disappointed.