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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(177 reviews)
Suzanne G
November 30, 2025
5 out of 5
I always shop at Pacific Sales in Pasadena when I need appliances. You get to see the appliances in person, and you get to talk to an expert who can answer your questions. Also, it may seem like it's more expensive to shop in person, but that is not true. Pacific Sales has excellent prices, and usually the prices are even better than anywhere online when you actually go into the store to purchase. Shout out to Jack who recently helped me pick out a great refrigerator that met my needs, and the price was better then anywhere else. It's definitely worth your time to go into Pacific Sales if you are shopping for a major appliance or doing a kitchen or bath remodel. Especially if you want to see your options in person and work with a knowledgeable expert.
Lindon S
November 12, 2025
5 out of 5
Consistently have great buying experience at this location. Chris is extremely knowledgeable about products and will provide candid objective feedback across all brands and appliances. Store manager Jack as well as all the supporting team members are always helpful and professional. Would recommend without reservations.
Fairuz A
October 18, 2025
5 out of 5
Chris has great customer service, is very knowledgeable, attentive, and patient.
Ted L
October 03, 2025
5 out of 5
We worked with Diarra in plumbing, who expertly guided us through product options and skillfully configured the ideal solution for our kitchen. We highly recommend Pacific Sales and Diarra for all your plumbing needs.