Best Buy Pleasant Hill

This really was just a pop in and pop out for getting some cables this time. Ever since Fry's y'al know

I had an incredible experience at Best Buy in Pleasant Hill, and it’s all thanks to Brian. I came in to pick up an open-box soundbar that was supposed to be in “Excellent” condition—but when I saw it, it was definitely not what I expected. I was bummed, frustrated, and honestly feeling hopeless navigating the sea of soundbars in the store. Then Brian stepped in. His customer service was nothing short of exemplary. He took the time to understand what I wanted, guided me through the options with patience and expertise, and genuinely made the experience enjoyable. By the end, I walked out with a full Bose system—originally planning to spend $250, but thanks to Brian’s guidance and care, I happily invested way more than the 250 I initially spent Not only did I leave with a top-of-the-line setup, but I also left genuinely impressed by the level of service Brian provided. He turned what could have been a frustrating trip into one of the best retail experiences I’ve ever had. If you’re shopping at Best Buy, do yourself a favor and ask for Brian—he’s a game-changer.

BEWARE of buying Pre-Built Gaming PCs here. I bought one the other day & it is faulty. Seems like the components inside was replaced with cheapers ones. So check all the components inside it before keeping it.

One of the last stores where you can talk to a real human to get help. Geeksquad like service is not available anywhere at this scale. Save this store!!