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Best Buy Pleasant Hill
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Frequently Asked Questions About Best Buy Pleasant Hill
How do I check product availability at the Pleasant Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pleasant Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pleasant Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pleasant Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3705 reviews)
M. M
July 17, 2025
5 out of 5
Just wanted to give a huge shout-out to George in Electronics/TV's!
He really knew his devices, what he had in stock and how best to help us. Specifically, he helped us with the TV selection and Best Buy membership/rebates. The rules changed after we bought the TV and he advocated on our behalf with the Manager that what he told us should be honored, which it was. But it involved him leaving the TV area, spending time with two different managers and ultimately sending me home, saying "We'll take care of it and I will text you when complete" which he did.
Kudos to George and to Best Buy! Thanks so much!
Merve Ü
July 15, 2025
5 out of 5
Great service
Kevin S
July 14, 2025
5 out of 5
Best buy have everything i am looking for in the electronics department. And not to mention everyone that works there in that location is really friendly.
Samuel M
July 14, 2025
5 out of 5
Edis went well and above to quickly find the tools needed for a job that was over an hour from my house. Excellent store with great workflow - in fact the best best buy i’ve come across. Thank you Edis for jumping in and helping me finish my job.