Very good technical staff
Dave is an exceptional sales person. We came to this Best Buy location in the evening and he was super busy with some customers and so we decided to come back the next day when we came back. Dave took his time explaining everything to us regarding TVs sound bars and mounting, he even helped us figure out the sizing of the TVs that we should get for the certain rooms in our houses. He’s super patient super kind and explains everything very well. He deserves a raise. Thanks, Dave!
BUYERS BEWARE!!! My love bought us a TV. The guy selling it talked him into having it delivered. There was a fee for installation and free delivery. They scheduled an appointment. The Delivery guys showed up two hours before the scheduled time and left. Never delivered. Then we had to reschedule. They came back only to just deliver and want to charge us an additional installation charge. Which we already paid for and needed to schedule that. They were only there to deliver. But if we pay them cash- they would install it. We declined. Called back to schedule an install that we paid for. That day came and no one showed up!!! We called and they said the appointment was canceled. My love asked to speak to the manager. A tech guy called back. Finally after 7 people dealt with a manager called. To say she will credit the install and delivery fees!!! There was a delivery fee for $100. No one told us about. Additional charges without our consent!!!! So bottom line is -#geeksquad #bestbuy are scams and do not deliver as promised and worst customer service ever!!! We ended up having to install the tv!
Great service 👏 👍🏼
Thank you for that.