Frequently Asked Questions About Best Buy Pleasant Hill
How do I check product availability at the Pleasant Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pleasant Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pleasant Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pleasant Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3834 reviews)
Amin K
July 19, 2026
5 out of 5
Thank you to Ahmad! Ahmad was super helpful and informative, he knows his stuff! Walked me through buying a new MacBook Pro m5 pro! Thank you!!
David W
July 19, 2026
5 out of 5
Very helpful service.
Ahmad n
July 18, 2026
5 out of 5
Nice staff good location
nick m
July 15, 2026
2 out of 5
Can’t get anyone to pick up the phone. I want to give them my money but I guess I’ll reluctantly buy from Amazon…
Response from Best Buy
July 15, 2026
Hello, Nick,
Thank you for reaching out to us with your feedback. Being able to purchase an item over the phone should be simple, so we can understand your frustration. We'd be happy to assist you in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/4Rdkzm), Twitter/X (https://bby.me/7QV2y2), or Instagram (https://bby.me/G6c6yc). Please reference Google Review, #188146.