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Best Buy Pleasant Hill
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Frequently Asked Questions About Best Buy Pleasant Hill
How do I check product availability at the Pleasant Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pleasant Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pleasant Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pleasant Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3783 reviews)
J C
February 15, 2026
1 out of 5
Not a pleasant experience. The employees are super intense and annoying.
J
February 15, 2026
1 out of 5
Super annoying employees constantly harassing customers. Would not return to this store.
Dale
February 14, 2026
1 out of 5
Tried to look at Switch 2 games with my daughter. We were mid conversation and an employee interrupted us with a big loud performative “HAPPY VALENTINE’S DAY!” and then launched into a whole unwanted unwelcome spiel about some nonsense that I didn’t want any part of. No one is ever welcome to interrupt me talking to my daughter under any circumstance. Read. The. Room.
It’s not my issue of you’re over caffeinated and over zealous to “interact.” This was followed immediately by another employee flanking us and interrupting again with more unwelcome solicitations.
Ultimately we had to leave to the area and go hang out near the refrigerators, safely out of reach of the maniacal employees, to finish our conversation.
Ironically we were driven away from buying anything by the employees. Think about that for a moment: you’re paying people to prevent customers from buying things..
Have some gd chill and don’t interrupt. Whatever bs spiel you have cooked up is not more important than what I am speaking about with my daughter.
I’m sure the store owner will reply with some passive aggressive defense just like in the many many other 1-star reviews rather than actually take a hint and make a change. But hey, if the brilliant business model of chasing customers away from your store is what you want to go with we have plenty of other options 🫡🫡
Response from Best Buy
February 15, 2026
We always try to ensure we have an enthusiastic team, and want to ensure to greet customers to ensure they can get help when needed and not feel they have to search for an employee.
We appreciate your feedback, and should you have additional feedback, please reach out to us in a private message on Facebook (https://bby.me/vfnuqz), Twitter/X (https://bby.me/u0pdnk), or Instagram (https://bby.me/shg4ur), and mention your Google review, 117438.
Irenet P
February 14, 2026
5 out of 5
Excellent quick service. Hot there less than five minutes before closing and the service was cordial and thorough. I got want I needed and out was able to walk out with the product I purchased installed. Loved my experience!