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Frequently Asked Questions About Best Buy Pleasant Hill

How do I check product availability at the Pleasant Hill Best Buy?
How do I check my order status?
My local Pleasant Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pleasant Hill stores’ holiday hours?

Recent Reviews

4.1
(3758 reviews)
Cindy B
December 12, 2025
3 out of 5
Took me a while but I finally found the help I needed. I was looking for car audio best buy is not a good option
Estel S
December 09, 2025
4 out of 5
Best Buy is usually my go-to for electronics. The staff is generally helpful and knowledgeable, and I appreciate being able to see and try products in person before buying. Their prices are competitive, especially with price matching, and pickup is pretty quick and easy. My only gripe is that wait times can be a bit long during busy hours and sometimes it’s hard to find someone on the floor, which is why I’d give it 4 stars instead of 5.
Haochen Y
November 21, 2025
1 out of 5
I’ve waited for 2 months for laptop repair, and after sending it twice to the repair center, my laptop is as broken as 2 months before. Thanks for offering my laptop a long-term free travel😶
Safari R
November 20, 2025
1 out of 5
If you want to be dismissed and disrespected go to this store. I do not understand the dismissive attitude of a lot of these staff on the floor and behind their customer service desk. You have your jobs because people walk in and want to buy something they probably do not need but want to enjoy it. By ruining their experience and disrespecting them, they will choose other stores. It is the store manager’s responsibility to get it together and train their staff. But it has been getting worse every year at this location.

About Best Buy Pleasant Hill

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