I normally go to the one in Emeryville, however they ignored me for half an hour and I left.
At this one however, I spoke to an associate who understood what I wanted and helped me not only pick out the correct computer but the needed accessories. I was in and out of the store in the same amount of time that I was ignored in the Emeryville store. I am very happy with my purchase.
Great customer service. Attentive and friendly. Almost annoyingly so. I got asked by 3 different people if I needed help but of course they don't know that. Found what I was lookin for and the person with the key in like 5 min.
Your Best Buy store needs to close by 10 p.m., not 8 p.m.
This is a terrible Best Buy. The customer service area is always busy and there's always only one person managing the customer service area. Also the employees when it comes to being knowledgeable, are the worst. The only good area of that store is there geek squad.