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Best Buy Rancho Cucamonga
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Rancho Cucamonga
How do I check product availability at the Rancho Cucamonga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rancho Cucamonga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rancho Cucamonga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rancho Cucamonga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4581 reviews)
Nora M
March 27, 2026
5 out of 5
Great customer service
CHAONAN L
March 20, 2026
1 out of 5
I ordered a gaming laptop from the Best Buy website on January 29, with an expected delivery date of February 10. However, it was marked as delivered on February 6 at approximately 1:00 PM, five days earlier than scheduled.
Later that same afternoon, around 3:00 PM, the delivery driver returned and took the package from my doorstep. As a result, I never received the laptop.
I contacted Best Buy and waited for the outcome of their investigation. I was later informed that they could not provide a reshipment or refund and was advised to contact local law enforcement and my bank. I filed a police report, and the police recommended that I continue pursuing the matter directly with Best Buy.
As a consumer, I am deeply disappointed with how this situation has been handled and expect a reasonable resolution. I am requesting a refund or replacement, as the issue occurred during the delivery process arranged by Best Buy!
Donald N
March 10, 2026
2 out of 5
Was great untill i got a open box playstation pulse elite. And said excellent condition . Ya nit at all missing the dongle and the holder on top of having a amazon plug. Idk what kind of quality control is going on with the open box thus is ridiculous. Ill be going back to return it tomorrow and complain.
Nate T
March 07, 2026
1 out of 5
Shame on you, Best Buy !! your geek squad is at a 2.8 rating and you’re still letting them be inside your business? My feet are swollen. You guys don’t provide enough chairs. Sure I had an appointment at 5 o’clock. But I’m still standing here at 6:20. Shame on you!!
Response from Best Buy
March 08, 2026
Hello Nate,
We can see why you’d be upset if you had to stand on your feet for a excessive time. We would like to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #126932 in a private message. We’re here to listen and help however we can.
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• Twitter/X (https://bby.me/n4g9fk)
• Instagram (https://bby.me/40ik7k)