I pre-ordered Xbox Ally X 20 edition Bundle on August 26, with a pickup date of October 15.
An employee that was, by the main entrance, greeted me very politely 🙌🏼and said what he could help me. I said, I’m just here to pick up a item. He direct me where to head to pick up my item. He even said, are you here for the Xbox Allied X 20 edition bundle because is been flying off the shelves? I said yes, I actually did my pre-order on the 26 of August he said, that’s a good thing. 👍🏼
I did the pre-order. as I approached to pick up my item at At the pickup counter, the employee just told me it went to backup-order 🤨could give me a new date, a refund option, or any clear information. It appears my reserved unit was sold to someone else instead of being held. 😡Oh by the way I do understand as well I do understand what a
pre-order your supposed to have it when you said will will have it that’s what I was told on the
26 of august
I’m disappointed ☹️ and would like a full refund or a confirmed restock date as soon as possible. Please let me know the next steps.
Thank you.
Lorilee W
October 11, 2026
Quick and easy curbside pick up!
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