Today as I enter into the building, associate Emily (if that's her real name), just about ran into me with even acknowledging me with a greeting. She was headed towards a few other associates that witnessed the situation, saw the shocked looked on my face, heard me state how rude it was and that no-one spoke and STILL, NO ONE SPOKE. I just did this review in hope that corporate sees this and address the lack of customer service that is taking place in their building. Customers are the reason people have jobs. They should respect that fact and be kind to everyone who enters the building.
Response from Best Buy
July 21, 2025
Hello,
Thanks for taking the time to share this feedback with us. I can understand nearly being run into and then not even acknowledged by the employee or others around, wouldn't be welcome. Our employees should certainly be more respectful than that.
I'd like to have our corporate team review this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/aq2gpn), Twitter/X (https://bby.me/yxbqua), or Instagram (https://bby.me/avgzej), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also include a mention of your "Google review #18413" in your message to us.
Sincerely,
^ Melissa
I use the geek squad maintenance plan they have always been helpful and having the plan make experiences easy
Well received. Attended to quickly 🤠.
Not a good experience today just because we did. Not spend thousands of dollars on an iPad service was horrible not tech guy was in such a hurry didn't not even offer us warranty or anything they need to really train these guys well
Response from Best Buy
July 15, 2025
Hello, Gabriel,
Thank you for sharing your concerns with your experience in store. I can understand that feeling rushed while purchasing and not being offered items that may have been available can be difficult. I would be glad to look into your experience if you would like to reach out to us on any of our Social Media Profiles below with Review 15349 for support.
Facebook (https://bby.me/i3ffwh), Twitter/X (https://bby.me/m3wxde), or Instagram (https://bby.me/0i0nn2)
Sincerely,
^ Tommy