Shame on you, Best Buy !! your geek squad is at a 2.8 rating and you’re still letting them be inside your business? My feet are swollen. You guys don’t provide enough chairs. Sure I had an appointment at 5 o’clock. But I’m still standing here at 6:20. Shame on you!!
Response from Best Buy
March 08, 2026
Hello Nate,
We can see why you’d be upset if you had to stand on your feet for a excessive time. We would like to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #126932 in a private message. We’re here to listen and help however we can.
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Store shelves great. Customer Service socks. Either too few or they don't care or they spend too much time with
Response from Best Buy
March 07, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that your experience was a negative one. This is never what we expect to hear. We get why you would be displeased, if you're not able to get help or if you don't feel cared for. We would like to speak with your more and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 126779 in your message to us.
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The personal is fantastic.
I was at store recently, with appointment, buying a new dryer. the vendor wasn’t nice with me, un patient, and he was rushing me to make a decision. Nicholas vendor is his name.
Response from Best Buy
March 05, 2026
Hello, Rebeca,
Thank you for reaching out with your concerns with your visit to the Rancho Cucamongo, CA Best Buy store. We can understand that having a rushed interaction in store can be difficult. We would be glad to support you in filing a complaint or completing an order if you would like. Please reach out to us on any of our social media profiles below with Review 125840.
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