manpreetsingh d
June 30, 2025
Very rude employees can’t help , he wrong advise me , wrong gps nagvigation sale to me , I say , I need truck navigation, and he adivse me all garmin nagvigation is same , but its not same , he sale me a car navigation, I want to return it tomorrow and never come again this location , Rancho cocomonga near Victoria garden
They out source your calls to a different country. When you go in tge store definitely no customer service at any station. You have to ask the cashier. Cashier was helpful but should not have to do everyone's job.
I was very pleased with Mohammed. His very knowledgeable and helpful. I will definitely come back if I ever have any issues with my HP laptop or need his assistance. Thanks Mohammed!
This has nothing to do with this location but rather Best Buy’s call center. The service representative confirmed over the phone to me (after I asked twice) that this location had the Switch 2 in stock. They made me purchase the Mario Kart game over the phone in order to buy the console in person. Of course, I bought the game as instructed, but as soon as I arrived to this location, I was told the Switch 2 was sold out. This is incredibly misleading and frustrating. I can wait until the Switch 2 is back in stock but to lie not once but twice that the item was available but only if I purchased the game is cynical.