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Frequently Asked Questions About Best Buy Rancho Cucamonga

How do I check product availability at the Rancho Cucamonga Best Buy?
How do I check my order status?
My local Rancho Cucamonga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rancho Cucamonga stores’ holiday hours?

Recent Reviews

4.1
(4406 reviews)
Laura Q
April 16, 2025
1 out of 5
Terrible customer service. Odd communication with employees. It was difficult to find anyone to help us get an item. Employees kept passing us with other employees. Felt like employees weren't there to sell. I dont get it. I wasn't asking questions. I just wanted to purchase a Google pixel tablet and it took longer than anticipated. Bad customer service. Will not be coming back here. One star because I can't give zero. Sad.
Smackin G
April 12, 2025
5 out of 5
Arthur is a Beautiful and extremely helpful salesman. He did over and beyond explaining each feature of the computers. 😊😴😴😴😴😴😴😴😴😴😴😴☺️😴😴😴☺️😴😴😴😴😂😂😂😂
Kim A
April 07, 2025
1 out of 5
I have had a horrible experience buying a phone with trade in with Verizon!! Spent hours trying to get my trade in cleared with Verizon 🤦‍♀️. Because Best Buy did not do the contract properly with trade in which best buy insured me that they know what they are doing (not) Verizon said that there is no trade in - recorded Still not sure if my trade in will be cleared it's been 30 days already 😪 THIS HAS BEEN A NIGHTMARE!!!
Response from Best Buy
April 07, 2025
Hi Kim, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you've been having these issues when trying to complete your purchase and trade-in, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65020036. ^Caleb
Jackie O
April 02, 2025
4 out of 5
Great experience quick service

About Best Buy Rancho Cucamonga

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