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Best Buy Rancho Cucamonga
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Rancho Cucamonga
How do I check product availability at the Rancho Cucamonga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rancho Cucamonga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rancho Cucamonga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rancho Cucamonga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4406 reviews)
Laura Q
April 16, 2025
1 out of 5
Terrible customer service. Odd communication with employees. It was difficult to find anyone to help us get an item. Employees kept passing us with other employees. Felt like employees weren't there to sell. I dont get it. I wasn't asking questions. I just wanted to purchase a Google pixel tablet and it took longer than anticipated. Bad customer service. Will not be coming back here. One star because I can't give zero. Sad.
Smackin G
April 12, 2025
5 out of 5
Arthur is a Beautiful and extremely helpful salesman. He did over and beyond explaining each feature of the computers. 😊😴😴😴😴😴😴😴😴😴😴😴☺️😴😴😴☺️😴😴😴😴😂😂😂😂
Kim A
April 07, 2025
1 out of 5
I have had a horrible experience buying a phone with trade in with Verizon!! Spent hours trying to get my trade in cleared with Verizon 🤦♀️. Because Best Buy did not do the contract properly with trade in which best buy insured me that they know what they are doing (not) Verizon said that there is no trade in - recorded
Still not sure if my trade in will be cleared it's been 30 days already 😪 THIS HAS BEEN A NIGHTMARE!!!
Response from Best Buy
April 07, 2025
Hi Kim,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you've been having these issues when trying to complete your purchase and trade-in, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65020036.
^Caleb
Jackie O
April 02, 2025
4 out of 5
Great experience quick service