I was very pleased with Mohammed. His very knowledgeable and helpful. I will definitely come back if I ever have any issues with my HP laptop or need his assistance. Thanks Mohammed!
This has nothing to do with this location but rather Best Buy’s call center. The service representative confirmed over the phone to me (after I asked twice) that this location had the Switch 2 in stock. They made me purchase the Mario Kart game over the phone in order to buy the console in person. Of course, I bought the game as instructed, but as soon as I arrived to this location, I was told the Switch 2 was sold out. This is incredibly misleading and frustrating. I can wait until the Switch 2 is back in stock but to lie not once but twice that the item was available but only if I purchased the game is cynical.
Their geek squad is clueless, correctly self diagnosed a device on drop off; they told me I was wrong then made me wait an entire month after back and forth of sending incorrect parts that were never needed, go to a different Best Buy or better yet go ANYWHERE else
Friendly, fast and very knowledgeable.