Frequently Asked Questions About Pacific Sales Kitchen & Home Rancho Mirage
How do I check product availability at the Pacific Sales Rancho Mirage?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Rancho Mirage store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Rancho Mirage stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Rancho Mirage store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.7(568 reviews)
Steve E
March 27, 2026
5 out of 5
Just finished purchasing our entire Thermador Kitchen with the outstanding assistance by Marc. He was extremely helpful, knowledgeable and friendly. We highly recommend him if/when you are interested in purchasing new appliances. Outstanding overall experience
Will C
March 26, 2026
5 out of 5
Bonnie and Steve were so helpful, and Mary too. I went back and forth between the stoves. I left feeling I was given food advice and good quality appliances.
Russell L
March 26, 2026
5 out of 5
Michelle and Mary were very helpful in finding the right deal and product for me. Thank you
K H
March 26, 2026
5 out of 5
Lynwood was extremely helpful when I called he looked up my order and when I arrived at the store he recognized me and had my order already up front.
He helped me take several boxes out to my car. Thank you Lynwood for the excellent customer experience