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Services Offered
Geek Squad Services
Apple Shop
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Redding
How do I check product availability at the Redding Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Redding Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Redding stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Redding Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2780 reviews)
Kelley M
November 26, 2025
1 out of 5
I bought my LG oven from Best Buy last year. The oven stopped working. I called to have it repaired as I bought an extended warranty. Best Buy gave the repair company that they contract with the wrong address (I haven’t lived there for over a decade). I waited 2-weeks for my oven to be repaired that is under Geek Squad warranty, cleared my day from work to be here at my home (where my oven was delivered and set up at time of purchase). When I spoke with the repair tech, he said that they do not service at my current address. I’ve now been in the phone with Best Buy’s customer service for over 30-minutes to “change my address” and set up a new service date. I now do not have use of my oven for Thanksgiving. Yay. Don’t buy an appliance from Best Buy if you live outside of Redding, CA.
Sarina M
November 22, 2025
5 out of 5
Great gaming screen and mouse! Excellent customer service
Sue T
November 19, 2025
3 out of 5
I bought a bone from Best buy a couple years ago and the screensaver has broken and has a lifetime warranty through Best buy and they no longer sell it or make the product available for me to use so that wasn't a very happy moment. I can find them online. I have a Google sub but that's part of the selling point. Is that you have protection for life of the phone?
Response from Best Buy
November 19, 2025
Hi, Sue,
Thank you for leaving us a review. We would like to follow up with you to learn more about the concerns you are having with your phone.
Please send us a private message on Facebook (https://bby.me/04dxh7), Twitter/X (https://bby.me/ohv1jh), or Instagram (https://bby.me/csbp2b). Please be sure to include "Google review 71446" in your message. Thanks!
Susan P
November 15, 2025
5 out of 5
We had a major issue with my son’s phone a few weeks ago, we used the Verizon kiosk customer service to fix the issue. Lance Z. was super helpful, patient, and he went above and beyond to help us with the problem. He was quite knowledgeable and he technically figured out what the issue was before the Verizon call center did! Kudos to Lance!