Best Buy in Redding, California is by far the best Best Buy location I have ever been to. Their fearless leader Aaron, the general manager, is a true class act and a kind and fair gentleman who helped me out in my time of need. He did something most people would not do. The service is excellent and the products are excellent.
I can also say that Destiny in the electronics sales department was knowledgeable, kind, and she truly deserves a promotion and a raise. This place is clean, classy, and offers some of the best products at discounts and sale prices you will not find on Amazon or directly through manufacturer websites when they sell direct to customer.
So do yourself a favor, save yourself some money, and have a good experience while you are at it. Please tell Destiny I said hi, and please tell the general manager, Aaron, that I give my best and appreciate men like him who are still around, along with customer service associates like Destiny.
I wasted 7 days trying to get music earbuds. They have a severely crappie selection of wireless earbuds. NOT MUCH FOR IN STORE STOCK. I made the unfortunate decision to buy JLab. The 1dt defective pair wouldn't hold a charge. The 2nd and 3rd defective pairs wouldn't pair with my phone so I could hear both speakers! I WASTED A HUGE AMOUNT OF TIME TRYING TO PAIR THEM . I TALKED WITH 4 PEOPLE FROM JLab in Oklahoma for support. They couldn't pair the 2 ND pair so they mailed me a new 3rd pair. I wasted more time and became more pissed off! I took the crap product back to Best Buy and ordered a set of Beats wireless buds. AFTER 8 DAYS I AM BACK TO HEARING MUSIC! I WILL NEVER MAKE THE MISTAKE OF TRYING TO BUY ANYTHING MUSIC RELATED HERE AT THE REDDING HEST BUY. BAD QUALITY AND BAD SELECTION. AMAZON TOOK CARE OF ME IN 24 HOURS!
Response from Best Buy
June 19, 2026
We understand the frustration when something goes wrong with a purchase, and you could not find what you were looking for in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/1f52ed), Twitter/X (https://bby.me/Ex21r2), or Instagram (https://bby.me/ZxyFt5), and mention your Google review, 174707.
Don’t buy refrigerator or any appliance from this company . Bought lg refrigerator that came with 3 year warranty . Well it lasted a little over 2 years compressor started making noise and finally quit all together . After waiting a week for one of their approved technicians to come out to deem compressor failed . While I lost all the food in freezer and fridge and living out of ice chest for two weeks they tell me the parts are not available.
Response from Best Buy
June 18, 2026
Good morning,
Thanks for sharing your feedback with us. Having a working refrigerator is understandably important. We get having yours stop working and then finding out that it isn't able to be fixed, isn't welcome news. We'd like to review this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/Kbms5R), Twitter/X (https://bby.me/wQUaZ2), or Instagram (https://bby.me/tbCUsw), and mention your "Google review #173861" in your message.
I pay a large amount of money for an annual membership fee. I bought a Lively phone for my parents today & they wouldn't put the screen protector on & wouldn't activate the phone for me even though the box said "Activate oin store today". What benefit is my membership??
Response from Best Buy
June 14, 2026
Hello. Thank you for reaching out and leaving a review. If you need any assistance or have any questions, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Please be sure to include Google Review number 172257.
Thank you.