Nice friendly people, but they don't know enough about the products. I am a techy myself and I answer my own questions most of the time by comparing items in the store myself! The employees are great, but they need to work on their knowledge of the products. Also bring back the open box section!
Response from Best Buy
September 29, 2026
Hello Jacob,
Thank you for reaching out and sharing your feedback. We're glad to hear you found our team friendly and helpful. We understand how valuable it is to have associates who can provide knowledgeable guidance when comparing products and making purchasing decisions, and we appreciate you bringing this to our attention. Not only that, but we also wanted to mention that we still offer open-box products, though availability and selection can vary by store. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 228182.
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Terrell N
September 20, 2026
Best Buy here in Redding has some amazing employees. The manager Aaron, always treats everyone with kindness and patience. He’s awesome, for the pokemon drop they recently had, he showed up with donuts for the whole line! Aaron and his crew really make bestbuy a great place.
Patrick G
September 19, 2026
Worst freaking store around. Who the Freak puts prices on display models and then when confronted about it says they're not for sale. On top of that, it was the wrong model being shown for the price. Management wants to defend that their displays are not for sale, but cant explain why they have price tags on them. You cant price a display and then not expect people to want to buy them. Take the freakng prices down. And to sit there and say I'm wrong, if it looks a duck, quacks like a duck....chances are its a duck. Never going back to that god for taken STORE EVER AGAIN. I cant cuss on here, son had to substitute.
Rachelle K
September 16, 2026
Aaron and his staff go above and beyond. Every Pokemon release day there is always plenty of product for everyone and they are quick and attentive when checking us all out. Can’t saw enough about how well they do things at this store.