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Frequently Asked Questions About Best Buy Redding

How do I check product availability at the Redding Best Buy?
How do I check my order status?
My local Redding Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Redding stores’ holiday hours?

Recent Reviews

4.0
(2703 reviews)
Victoria R
January 13, 2025
1 out of 5
Rude employee, I called to cancel an installation, super rude attitude and hung up as well. Also, was hard to get ahold of anyone in the first place.
Response from Best Buy
January 13, 2025
Hi, Victoria, Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64674054 as reference. We look forward to hearing from you. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
Allison D
January 07, 2025
2 out of 5
Best Buy has the worst service. I have watched this decline year after year and I avoid going there anymore. It is really sad. You can wait for an hour to get someone to help you. When you go to the front to ask for help they don’t care and don’t send anyone. Best Buy, get it together!
Response from Best Buy
January 08, 2025
Good Afternoon, Allison, We fully understand how you are feeling after an unexpected delay in getting the assistance you needed. We would love to connect with you and further review these concerns. Please contact our team by sending us a private message on social media. Make sure you include your Google review in your message: #64654742. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Rob L
January 06, 2025
1 out of 5
Evening manager is rude and very disrespectful. He has obviously been night manager for too long as he seems to expect people to act out so he treats them poorly. I have already reached out to the corporate team twice and no response over a week later. The note below from Best Buy is obviously a form letter because they asked me to contact corporate again. Says the same thing that all the other ones do reach out and we can ignore you that way too.
Response from Best Buy
January 07, 2025
Hi Rob, Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had in our store, and can understand your frustration regarding the service not meeting expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed, and provide any assistance that you need. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64651286. Thanks, ^Caleb
Cheryl N
January 06, 2025
5 out of 5
Purchased an Apple ipad and had great customer service.

About Best Buy Redding

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