Bought my tv here, went back two years later for a sound bar surround system. A very knowledgeable friendly feller walked me through my numerous options. I would have made a mistake without his assistance, so great job having the pros in place to help us technology challenged peeps get what we need. Which was a bose! He said it would make plenty of sound, and it does. Let them help if you're not sure. I'm glad I did.
If you need to buy, go buy the best at Best buy
Nice friendly people, but they don't know enough about the products. I am a techy myself and I answer my own questions most of the time by comparing items in the store myself! The employees are great, but they need to work on their knowledge of the products. Also bring back the open box section!
Response from Best Buy
September 29, 2026
Hello Jacob,
Thank you for reaching out and sharing your feedback. We're glad to hear you found our team friendly and helpful. We understand how valuable it is to have associates who can provide knowledgeable guidance when comparing products and making purchasing decisions, and we appreciate you bringing this to our attention. Not only that, but we also wanted to mention that we still offer open-box products, though availability and selection can vary by store. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 228182.
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