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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Redding
How do I check product availability at the Redding Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Redding Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Redding stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Redding Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2843 reviews)
Kenny H
June 08, 2026
1 out of 5
My daughter and I went in on a Saturday mid day. We need to do a warranty exchange on our phone screen protectors. We went to the center phone desk spot, stood there for about 5 minutes, not one came over, no one greeted us, NO one even checked if we had been helped. There was about 10 workers on shift, maybe 5 people in the store. Not one single person helped us! Saw about 5 dudes (workers I guess, unprofessionally dressed for working customer service), not a single person said hi, helped or attempted to get help. We walked out. So unprofessional, pathetic, sorry excuse for a store.
Harriet B
May 31, 2026
1 out of 5
Went into Redding Best Buy to purchase a Bluetooth speaker and the sales person didn’t want to sell me one. Not to mention he had a Terrible attitude. I didn’t waste my time.
So I went to Walmart and found JLAB party speaker that works fantastic. The customer service at Walmart was excellent too.
Robert E
May 31, 2026
4 out of 5
They had what I needed at a fair price.
Mr.sterling
May 29, 2026
3 out of 5
They are the most condescending individuals ive ever dealt with as soon as they realize I'm not affording what they suggest by some convoluted deductive sales logic they switch it up and leave me or follow around as if my dirty jeans weren't used to make the same money they earn. I hate going in here.
Response from Best Buy
May 30, 2026
Hello, Mr.Sterling,
Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 158863.
Facebook (https://bby.me/R37PrV)
Twitter/X (https://bby.me/QwO6r9)
Instagram (https://bby.me/KLfxht)
We look forward to assisting you there.