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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Redding
How do I check product availability at the Redding Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Redding Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Redding stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Redding Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2867 reviews)
Joy J
August 19, 2026
4 out of 5
The young man in the cell phone dept. directed us appropriately and made good suggestions regarding the phone issues that were described to him. He was attentive and even gave alterior options.
Good customer service 👍 👌
Mai S
August 09, 2026
3 out of 5
Don’t like them. Service is so 50/50
Jessenia R
August 06, 2026
5 out of 5
Awesome store. Managers and employees are always helpful. They really take their customer service seriously which is hard to find nowadays. Thank you!
Anna W
August 02, 2026
5 out of 5
I am a senior citizen that needed a new cell phone. Was not looking forward to the task as I went to Best Buy in Redding. I was pleasantly surprised when Eric, the employee in that department, was very helpful and professional. He answered all my questions and concerns, found the best phone for my needs, and set the device up so when I walked out the door it was ready to go! His confident knowledge,demeanor and manners were appreciated. Customer service isn't common these days, but at Best Buy , on that day, it is still alive! I would recommend asking for Eric if you ever need to shop there.