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Frequently Asked Questions About Best Buy Riverbank
How do I check product availability at the Riverbank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverbank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1660 reviews)
diction p
August 28, 2023
1 out of 5
0 stars, thrilled to see this place finally be removed off the map. I bought a tv from this place many years ago and it was the most unpleasant experience with rude disgusting customer service. employee that was in the electronics department was flirting with a single mom and taking his time rizzing her up. I was so frustrated I began walking out and this guy yells, "one moment sir". I stop and go back in line to wait. he begins saying, "these thieves". and giggles with the customer making cop noises. what immature people are being hired here to be so unprofessional and accuse me of stealing because I don't want ot wait while this man had a 30min convo just asking her question about herself was super weird. should have been a lawsuit and that man should be fired and not be working with customers ever. disgusting company.
Miranda W
July 16, 2023
1 out of 5
This store is closed.
L.C.D
June 04, 2023
5 out of 5
I loved having Best Buy in Riverbank but it has now closed. I always received great customer service.
Game F
May 26, 2023
1 out of 5
This store is no longer open