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Frequently Asked Questions About Best Buy Moreno Valley

How do I check product availability at the Moreno Valley Best Buy?
How do I check my order status?
My local Moreno Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Moreno Valley stores’ holiday hours?

Recent Reviews

4.2
(3745 reviews)
Joseph M
April 13, 2025
1 out of 5
Broken screen on a new TV no help use Amazon stay away all they do is make up excuses this is why they'll be out of business. Nobody in charge that makes the store trash.!! big plus lots of excuses!!! Worst birthday gift I've ever received in 65 years thanks to Best buy.. that's how they treat their reward members..
Response from Best Buy
April 13, 2025
Hello there, Joseph! Thank you for taking the time to reach out on Google with a review. I can fully understand wanting your new TV to function as intended. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65037277 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Kind regards, ^Ryan
Adelle C
April 05, 2025
5 out of 5
Very attentive and knowledgeable associates
Horacio V
March 25, 2025
1 out of 5
They never game me my $80 gift card, which was supposed to be credit. They told me to call a number, and that number tells me to call the store, then I call the store and speak to the managers, and they tell me to call the number. It has been months since I have been trying to get my store credit. Absolutely ridiculous that I have to keep trying to get my money, its almost theft what they do here.
Response from Best Buy
March 25, 2025
Hi, Horacio, Thank you for taking the time to share this review here, although we hate to hear you are missing a store credit and have had so many issues in getting this resolved. We would be happy to look into this with you, and see how we can help. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64966003. We look forward to hearing from you! Regards, ^Katie
Scott U
March 22, 2025
5 out of 5
Great service

About Best Buy Moreno Valley

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