If you need to get a Verizon phone...go see Romeo!! This dude is 100% knowledgeable and incredibly nice and super smart!!
I am mortified! The service has been terrible! I was delivered a broken washing machine. They left it here knowing it was broken. Trying to call and get a replacement has been a nightmare. It is three days since this incident, and I have not been able to receive any help. I just get transferred and hung up on. I asked to speak to a supervisor, and the person refused. I cannot get anywhere. What is going on? I now have two broken brand-new appliances with no way to exchange or get a refund because of the extremely inferior service. This is a disaster. I do not know what to do.
Response from Best Buy
July 28, 2025
Hello, Laura,
We can fully understand the need for support in a situation like the one you have described with your washer delivery. We would be more than happy to assist as best we can. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #21721 in your message. You can find us here:
Facebook (https://bby.me/5i6diy)
Twitter/X (https://bby.me/dvpksc)
Instagram (https://bby.me/4vfe62)
We hope to hear from you!
Sincerely,
^Ryan
Best Buy is my choice for electronics appliances or equipment for many years. The staffs are friendly & helpful. Never have a bad experience with them. 👍👍👍
It has all the latest appliances and gadgets. I really like this place. Great place to buy computer set. I took a look to their other aisles too. I'm happy and amazed the how updated their appliances are. Nice selection.