Frequently Asked Questions About Best Buy Moreno Valley
How do I check product availability at the Moreno Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moreno Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moreno Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moreno Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3818 reviews)
Antonio O
September 11, 2025
5 out of 5
Muy buena atención por parte de los empleados y encuentras las mejores marcas en tecnología
Guadalupe G
September 09, 2025
5 out of 5
good customer service!
Helen J
September 03, 2025
5 out of 5
Wonderful experience. I parked close to the door so I wasn't in the heat for too long. A greeter promptly said welcome and I was able to ask for the location of what I needed. It wasn't too far away and the clerks immediately knew what I was asking about. They confirmed it was an old product and they had some in stock. The clerk pulled up my account with my phone number and noticed I had a $10 credit and asked if I wanted to use it. That was very good. I paid the balance for my item at their station and about put it in my purse but thought I'd better leave it out with the receipt just in case. I thanked the greeter as I left. I think I was in there only 7 minutes. I almost walked around because I had enough time, but it was good I didn't because I need that time at my next stop! Not every business is as good as Best Buy.
jaime v
September 02, 2025
5 out of 5
I got out of the store completely satisfied…….what I wanted is what I got it…..they understood exactly what I wanted and found the right associate to help me