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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Moreno Valley
How do I check product availability at the Moreno Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moreno Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moreno Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moreno Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3939 reviews)
Fernanda Z
September 12, 2026
3 out of 5
Never has pokemon
Eric M
August 18, 2026
1 out of 5
Went in to get a battery replaced on an iPhone 14 but they said I had to schedule an appointment. I asked them to schedule an appointment and make sure they have a battery for my phone. The associate said they had a battery in stock and they scheduled me for an appointment. I go back in the day of the appointment an hour early to drop off my phone and they said I had to be there for the battery replacement and to come back in an hour. I came back in an hour and the associate I saw then said the problem with iPhone 14 is they need to have the battery and the screen because chances are likely the screen would separate and they’d have to replace the screen. And they did not have the screen. I wasted three trips to Best Buy for something they could’ve told me the first time. Utterly unprofessional and ridiculous.
Response from Best Buy
August 18, 2026
Hello, Eric,
Thank you for reaching out to us here. We understand how important a repair can be, and we would like to take a closer look into this with you to ensure your feedback is documented. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 205625.
Facebook (https://bby.me/coKfOS)
X (https://bby.me/vMScFI)
Instagram (https://bby.me/610qcP)
We look forward to assisting you there.
Qusai B
August 13, 2026
5 out of 5
Thank you Brian for the good customer service
Nelly A
August 11, 2026
1 out of 5
If i can give this place a worst review then one star i would! The girls at this Best Buy geek squad are the worst most unhelpful people! The customer service is awful and should really consider how to accommodate customers. I wouldn’t bother or wasting my time going to this location