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Best Buy Moreno Valley
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Moreno Valley
How do I check product availability at the Moreno Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moreno Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moreno Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moreno Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3836 reviews)
Michael J
November 06, 2025
1 out of 5
DO NOT GO HERE FOR ELECTRONIC REPAIRS. I waited a hour for my appointment during that time they were checking in other guest and servicing them before me . Then when it was my appointment time they said they will not be able to do repairs because they close at 9. I waited there from 6pm to 7pm don’t you think customer service would have told me they can not repair the item today ? , so they say I can drop it off the next day I get there and there’s no information for my appointment also there saying I need to wait another hour for a diagnosis. Terrible experience do not come here .
Response from Best Buy
November 06, 2025
Hello, Michael,
Thank you for sharing your concerns on your phone repair. I can certainly understand that not being able to have a repair completed same day as there may not be enough time and not getting offered the option to leave your phone to have it fixed and to be contacted when it was ready to pick up can be difficult. We would be glad to look into your repair experience if you could please reach out to us on any of our social media profiles below with Review 65750 for support.
Facebook (https://bby.me/yce0t9), Twitter/X (https://bby.me/qvaalm), Instagram (https://bby.me/g5rz9v)
Jimmie S
November 02, 2025
1 out of 5
I’ve been a loyal Best Buy customer for years, but after this weekend’s nightmare with Geek Squad, I’m seriously done. On Saturday, I had a 1 PM appointment at the Moreno Valley Canyon Springs store to get my iPhone battery replaced. I waited over an hour and a half, only to be told the tech who could do it was leaving soon. reschedule or drive to Riverside. Fine, I booked at Riverside, drove there, waited another 45 minutes, and then they said it wouldn’t be done until 8 PM (closing time). So, I rescheduled back at Moreno Valley for Sunday. Show up Sunday, and guess what? Their iPhone tech doesn’t even work Sundays or Mondays! Why on earth did the system let me book these appointments if they couldn’t actually do the job? My time is valuable, and this wasted my entire weekend with my family, plus gas money driving back and forth isn’t cheap. Total incompetence from start to finish – no apologies, no real help, just more runaround. I’m beyond frustrated and expect some compensation, like a big discount on the repair or reimbursement for my hassle. As it stands, I won’t be back to Best Buy or Geek Squad anytime soon. Avoid if you value your time and money!
Adrian G
October 28, 2025
5 out of 5
Good place
Judith P
October 22, 2025
5 out of 5
Friendly staff, helped me find what I needed, answered all my questions.