Best Buy Moreno Valley

Trash AI appointment setter- 10 mins to take my info and set it? Upgrade your server or go back to employees

Went in today to purchase a computer monitor. Three employees were in the back not helping any customers, not stocking but instead doing literally nothing but talking to one another. I sat there on my phone letting their QR codes tell me about the monitors instead of their employees whose job is to help guide my purchase. I pick up a monitor after 20 minutes or so of no one acknowledging me and asked if they had a smaller one available. They didn't and that was okay but when I asked about a similar one the employee looked at her computer and told me she didn't have that one either. No further questions to help find an alternative. Just a quick "no" and then she ran off to the front of the store to converse with the next group of employees. At this point I'm peeved because the customer service is nonexistent. I think its great to socialize with coworkers but at the expense of actually doing your job? I also went on their site minutes after she told me they didn't have the monitor I was okay with and ordered it for pickup. So they actually had it the whole time. but I had to go through an unecessary series of steps to get it when the employee could have been of better assistance because thats what she's being paid for. Biggest thanks for nothing and the only reason why this location got my money is because I urgently needed a monitor for my office. If I have the luxury of time I won't be wasting it there.

Meta quest aldım.

We need to get me a dryer because my dryer went out got me a good deal good price good brand good service I was in and out at least 20 minutes tops good service