Would NOT help me bring in a returning microwave!!! Said it was against store policy, n i was parked in the first spot up front!! I fell and twisted my knee n tore my ligaments n havnt walked the same since. The dude at the door dissapeared, n the little greeter chick helped w a shopping cart but it was too late. I was in tears and limping, n no one cared!! I will never ever go back !!😮💨
Response from Best Buy
October 28, 2025
Hello, Robin.
The health of our customers is our top priority. If you would like some help, or have any questions about your experience, please reach out to us on one of the social media platforms below. Also, please mention your Google review #61795.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
We walled in and bought a TV. They had several in stock and the customer service was just at point. No stalking or pushy salesman just don't to earth and made the process easy! In and out !
The staff was extremely helpful