Frequently Asked Questions About Best Buy Riverside
How do I check product availability at the Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3568 reviews)
Thomas J
January 10, 2026
1 out of 5
Waited 30 minutes and traveled the store looking for helpl finally left because everyone was busy.
Response from Best Buy
January 10, 2026
Hello Thomas,
Thanks for reaching out and providing your feedback. We can understand how a overly long wait for help can damper your shopping experience. We would like to see if we can assist in any way. When you have a second, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #103072 in a private message.
Facebook (https://bby.me/2gfbs7)
Twitter/X (https://bby.me/1h9f1o)
Instagram (https://bby.me/4ybw3o)
Omar C
January 01, 2026
5 out of 5
Walked in to shop for a Washer & Dryer. Oscar G came over to assist & was very helpful. Gave us great feedback. Very pleasant experience. He is a fantastic team member.
Carlos P
January 01, 2026
3 out of 5
Wonderful place top notch security and products staff is overzealous in the can I help you department. Only reason it's a three is because they were annoying.
Rose M
December 29, 2025
5 out of 5
Service is impeccable..thx u everyone whom helped my son get his gifts...I'll always love best buy they make me feel like a star