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Frequently Asked Questions About Best Buy Riverside

How do I check product availability at the Riverside Best Buy?
How do I check my order status?
My local Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Riverside stores’ holiday hours?

Recent Reviews

4.2
(3397 reviews)
Rose M
September 27, 2024
3 out of 5
The products that I wanted to buy were not at store. Guess we just have to order online.
Response from Best Buy
September 27, 2024
Hello, Rose, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Meda platform listed below and reference Google Review #64249009. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64249009 Thanks, ^Ezra
Steven M
September 14, 2024
4 out of 5
Came in to get a TV. Had it narrowed down between 2. A 497 dollar one and a 730 dollar one. They kept trying to upsell me to this 4,000 dollar tv. Left without buying anything.
Gmh f
September 10, 2024
3 out of 5
There are not many employees to help if you need a question answered.
Response from Best Buy
September 10, 2024
Hello Gmh, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64181639. Kind regards, ^Aaron
Jose N
September 04, 2024
1 out of 5
Bought a defective dryer 30 days ago. Bought the 5 year warranty and said I had to deal with the manufacturer. I've bought all my appliances at best buy for 15 years...I'm going somewhere else now.
Response from Best Buy
September 05, 2024
Hello, Jose, Thank you for sharing your experience. There is never an ideal time for a major appliance to fail, especially so soon after the initial purchase. As you may be aware, the return period for most products is 15 days from the date the merchandise is received, with some exceptions. I understand why you’d be requesting support, and it is important all options have been reviewed and considered. That is something our team would be happy to do. When convenient, please connect with us through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the required verification process. If you happen to have your original order number available, that information would be extremely helpful. Please also reference Google review, 64160423. https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 Best, ^Sarah

About Best Buy Riverside

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