Needed new charger cable then had to get a whole new charger to fit the cable.
The plugs on the new charger cable wouldn't fit my current charger so had to get a whole new set up.
I go to this Best Buy at least once a month. It's not as big as the one in Riverside, but it's always pretty chill.
I had an amazing experience thanks to Kalia at Best Buy. She was incredibly helpful, patient, and really knowledgeable. She went out of her way to make sure I found exactly what I needed, and she made the whole process smooth and stress-free. One thing I noticed, though, is that the managers hovering over her doesn't help -- it actually makes customers uncomfortable. Kalia clearly knows how to take care of people, so the managers should just let her do her thing. Best Buy is lucky to have someone like her!