Best Buy Riverside

I had an amazing experience thanks to Kalia at Best Buy. She was incredibly helpful, patient, and really knowledgeable. She went out of her way to make sure I found exactly what I needed, and she made the whole process smooth and stress-free. One thing I noticed, though, is that the managers hovering over her doesn't help -- it actually makes customers uncomfortable. Kalia clearly knows how to take care of people, so the managers should just let her do her thing. Best Buy is lucky to have someone like her!

Good service 👍

To the Management of Best Buy #110, I am writing to express my sincere appreciation for the exemplary service I received at your Best Buy location at 3900 Tyler St, Riverside, CA 92503. While the entire team consistently provides excellent customer support, I wish to specifically commend one associate whose professionalism and dedication truly stood out. Adriana, from your Customer Service and Return/Exchange Department, provided exceptional assistance on two separate occasions regarding issues with an electric scooter. Her ability to resolve complex situations with remarkable efficiency and clarity is truly commendable. During my initial scooter purchase, Adriana facilitated a seamless exchange, explaining the warranty protocols and exchange policies with meticulous detail and patience. This prompt resolution was greatly appreciated. Approximately a month later, when a new issue arose with the scooter, causing significant inconvenience, Adriana once again went above and beyond. She expertly guided me through available exchange options, including a comprehensive explanation of the benefits associated with upgrading my Best Buy membership. Her detailed breakdown of the membership's value, coupled with her courteous and patient demeanor, was invaluable. She demonstrated how understanding such options, including memberships and extended protection plans, can significantly enhance the customer experience. Adriana's ability to resolve my concern efficiently—in less than ten minutes—was particularly impactful. As a single mother, ensuring my son has reliable transportation is a top priority, and her swift action directly contributed to alleviating a considerable personal stressor. I am profoundly grateful for Adriana's outstanding customer service. Her expertise and commitment to customer satisfaction not only resolved my issues but also reinforced my trust in Best Buy. I will enthusiastically recommend this particular store location to my friends and family and look forward to continuing my patronage. Thank you again to Adriana for her exceptional support. Sincerely, Adriana C

Well the only electronics store in town. Decent selection and prices. Convenient location. When I need something, they usually have it.