Frequently Asked Questions About Best Buy Riverside
How do I check product availability at the Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3651 reviews)
ivan
September 28, 2026
1 out of 5
Worst shopping experience. Bought a stove and said it would be available next day in store pick up. Then after 2 days it said it’ll be ready the following Saturday. Then customer service was a joke. Saying oh it’s cause the moment you bought it their inventory was at zero but then I went online a few days later and I was able to buy the same stove and be available for next day pick up guarantee. So I’m guessing my first original purchase wasn’t important
Response from Best Buy
September 28, 2026
Hello,
Thanks for sharing your feedback. We understand having unexpected delays with your stove order, isn't a welcome experience. We'd be happy to review this further with you to see what may have happened.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ceyes7), Twitter/X (https://bby.me/Tshlzc), or Instagram (https://bby.me/NtNhDe). Be sure to include a reference to your "Google review 227619".
Jordan A
September 27, 2026
5 out of 5
Had an appointment scheduled and thank goodness they still let me come in 5 min after! Geek Squad customer service was great, wish the people in blue gave the same service! Shout out to the security guard!
Jonthony “
September 26, 2026
5 out of 5
I'm pleased with Best Buy for my electronics needs. The products are dependable and don't usually break down after a few use. If it does, they honor their agreement. Thanks.
Sel B
September 24, 2026
1 out of 5
This is about the Ai bot when you call. I wanted to
Speak to a person and couldn’t get though cus AI bot kept disconnecting me when I ask to speak to a real person