Wonderful place top notch security and products staff is overzealous in the can I help you department. Only reason it's a three is because they were annoying.
Service is impeccable..thx u everyone whom helped my son get his gifts...I'll always love best buy they make me feel like a star
carlos e
December 28, 2025
I was about to return an HP to get my cash back and hear me out, I bought it 4 days ago for Christmas for my son it costed 807.80 $ and when I was about to return it they said we do not have the CASH ☝️🤓 like you can't keep the cash for 4 DAYS, THERE IS NO WAY THEY DONT HAVE THE 800$ IN THAT SHOP THAT IS SO BIG THATS GETS A BUNCH OF CUSTOMERS 💀 Now I need to wait up to 10 business days to receive the email check. That is only way available to receive my money back 😩
Response from Best Buy
December 29, 2025
Hi Carlos,
Thanks for sharing this review. We can understand your disappointment regarding your refund method and the timing of it. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/h5hixv), Twitter/X (https://bby.me/4qpk05), or Instagram (https://bby.me/51iiio). Please include the Google Review reference number #96948 when reaching out.
Friendly staff and good service.