Frequently Asked Questions About Best Buy Riverside
How do I check product availability at the Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3642 reviews)
Joann H
September 10, 2026
5 out of 5
There are a lot of very helpful staff available.
Emmanuel V
September 08, 2026
1 out of 5
Terrible AI over the phone help, I just needed someone to look up a product in stock and the AI hung up on me 2 times. I work with cell phones I know what I’m doing and even I had problems. I can’t believe no one will pick up the phone at a store to help a customer but instead you have a AI bot destroy a customer experience to save $20 per hr per location. Yes I understand the product shows in stock but if I’m going to spend a few hundred I wanted to make sure before making the drive.
Robert C
September 03, 2026
5 out of 5
I went to Geek Squad for help with my cell phone & a great employee-Josue was so very helpful & patient with me. I'm a senior citizen & very technically challenged.
Also I then went to the new cellphone area & was helped by Christian, another great employee with info on new cellphones. I was so fortunate to have interacted with them both.