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Best Buy Roseville
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3098 reviews)
Rich
October 21, 2025
5 out of 5
Great customer service on this visit.
Aleksander M
October 15, 2025
5 out of 5
This Best Buy in Roseville on Galleria always has the nicest employees, shout out to the management or whoever is in charge of this Best Buy training! Miguel is always super helpful and will go out of his way to make us feel appreciated when we buy stuff here 5 ⭐️s
Josh C
October 13, 2025
3 out of 5
Went in to look at ovens I had seen on sale since we need a new one, greeted by 5 people at the entrance. But in the appliance section there was no one to help us, we had to ask the front for assistance as there was no one. He said he will get someone to assist us.... We waited 10 mins and no one came, they seemed short staffed or something so we had to leave. The product we were looking at appeared to have a good deal just no one to talk details about the oven or pricing/delivery type stuff. There is so much competition for ovens it wasn't worth waiting for.
Response from Best Buy
October 13, 2025
Hello, Josh,
We understand how important excellent customer service can be, and we would be happy to take a closer look into this to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 55186.
Facebook (https://bby.me/r6943q)
Twitter/X (https://bby.me/t1g7pk)
Instagram (https://bby.me/454dam)
We look forward to assisting you there.
Anthony G
October 10, 2025
3 out of 5
Not so good.
Response from Best Buy
October 10, 2025
Hi, Anthony,
Thank you for leaving a review. This is not the experience we want our customers to have when visiting their local Best Buy.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/gfavi1), Twitter/X (https://bby.me/3i0hsl), or Instagram (https://bby.me/3oyijp).
Please mention the phrase “Google review #53845” when contacting us.