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Best Buy Roseville
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3060 reviews)
Aleksandr P
July 27, 2025
4 out of 5
The staff is not always competent, but overall it’s very good.
Emmanuel B
July 26, 2025
1 out of 5
Purchased a TCL 85 inch tv 7/20 had to wait until 7/22 to recieve the tv. Finally off work and installed on 7/26 and sure enough TV is broken. Will turn on but won't stay on keeps powering off. Did all the trouble shooting with no luck. Called bestbuy to get a new TV have to wait another 3 days to get it delivered. I go in-store to get a TV they dont have any in store either. No credit, gift card or free installation for the hassle of waiting for their broken TV. They said they'd hate to loose my business but dont offer any remedy or anything for the inconvenience.
Returned the TV for 7/29 and purchased on Amazon for next day delivery.
James D
July 26, 2025
5 out of 5
Purchased a LG Refrigerator on 7-14-25 and it was delivered on the 23rd by Narek and Jacob. GREAT team. Quick, efficient and courteous. After they left, I discovered it was the wrong unit (no freezer Ice Maker). On July 24th, I talked with Joshua at the Roseville store. Within 1/2 hr. he fixed everything and said delivery in 2 days. Joshua understood the problem, was quick, knew the products and was very professional. He is a great representative of Best Buy staff.
On 7-26 the new fridge arrived and again it was Narek and Jacob. As usual a terrific job in and out in 20 min. Personable, courteous and very careful. I wish Best Buy had more delivery personnel like these two.
Hairy M
July 15, 2025
1 out of 5
I purchased an iPhone online after Harry from the service counter advised me to. 3 hours after purchase I’m still waiting to be able to pickup my product that I paid for. When I tried to pick up the phone, the staff there treated me and my girlfriend like we were in there to steal something. Last time I go to this location or do any business with them.
Response from Best Buy
July 16, 2025
Hello,
Thank you for sharing your review with us. We strive to provide a friendly and welcoming atmosphere and understand this recent visit may not have properly provided that expectation. We'd like to follow up and discuss your experience further.
Please connect with a member of our team through a private message on Facebook (https://bby.me/l9ohx3), Twitter/X (https://bby.me/u07h9f), or Instagram (https://bby.me/4fsz3t). For the fastest response, please include your full name, email, phone number, and "Google Review 16271" in your message. Thanks!
Regards,
^April