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Best Buy Roseville
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Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2978 reviews)
Betsy R
January 18, 2025
2 out of 5
Service at this location is deplorable. No one acknowledged me at all after 10 minutes of wandering around looking for a laptop charger. Pretty simple, right? No. I had to ask FOUR people for assistance including a supervisor, who, apparently, was late for a meeting. He passed me on to a fourth guy who promptly pronounced that "this was not my job". He led me to an incredibly over priced product with a very impatient manner and zero interest in giving me information on the product. I declined to make any purchase and left. I never felt so invisible. I'll be telling all my invisible friends as well. Thanks Amazon Prime for sending me the product I need at a fraction of the price less than twenty four hours later. I TRIED to buy local. This particular store doesn't understand the wealth of their customer base in this area.
Jaeden
January 05, 2025
5 out of 5
Wonderful experience today at Best Buy! I decided to pick up a new phone and had a wonderful, seamless process. No upsells or annoying stuff, just straight to the point. I picked up my phone and bought it.
Carlos D
January 04, 2025
5 out of 5
Great service personnel.
Jonathan D
January 03, 2025
3 out of 5
Perhaps cliche to give it average ratings, but a customer expecting an order pick up, only for their error on inventory sheet, i would call ahead but they also confirmed my order was ready for pick up.
This made it for a useless 20 mile drive and sub par expectations on what most would consider an expensive purchase ($2,000 computer) not really worth visiting unless it's a generic item available.
Response from Best Buy
January 03, 2025
Jonathan,
Thank you for taking the time to share your experience. I can understand how frustrating it must have been to drive 20 miles expecting to pick up your $2,000 computer, only to find that an error in the inventory sheet made your trip unproductive. For such a significant purchase, we understand how important it is to meet your expectations, and your feedback is essential in helping us improve.
We’d like to report this feedback on a corporate level and explore how we can assist you further. Please connect with us by sending a private message on one of the following Best Buy social media accounts:
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you are reaching out regarding your "Google Review" and include the conversation number 64639369 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. We look forward to helping you with this matter.
Best regards,
^Magee