Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3215 reviews)
Maryem C
June 26, 2026
1 out of 5
Its 11 am. No line for pokemon anymore. They had so many singles of chaos rising. They didnt want to sell any to my 6 year old son! He had his own wallet and money .
Response from Best Buy
June 26, 2026
Good Afternoon, Maryem,
We certainly understand how you are feeling after issues occurred in store with trying to buy Pokemon cards for your son. We would be happy to look into this situation with you. Please start by sending our team a private message on social media that includes your Google review case ID: #178469.
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Allison N
June 20, 2026
5 out of 5
Everyone was very friendly including Andrew who helped us pick out a speaker!
Janna B
June 16, 2026
4 out of 5
Hit and miss with assistance
Patrick O
June 05, 2026
5 out of 5
If you need box store tv, frig, great. If you need a cord for head phones. This is not the store to go to.