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Best Buy Roseville
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3132 reviews)
Kyle S
December 22, 2025
4 out of 5
Staff is not as attentive as expected for a BigBox Store with high ticket items. A bit judgemental on their view of customers. I noticed this for myself and other patrons in my presence. 50/50 on the % of quality experience. I was shopping home speakers in the price range of $25k to $35k and it wasn't the experience I could make the purchase and be excited about it.
Igor V
December 19, 2025
5 out of 5
Best electronics store. Unfortunately Fry's got closed
Jai E
December 18, 2025
1 out of 5
Today was the first time I ever had a bad experience with Best Buy. I was told that I could go ahead and return an item and have it exchange for like item then I was told if I would like store credit for this item to go ahead and get a similar item that's currently in stock. I would have to have the geek squad check it out after this. I was not very happy and I was ready to leave when another associate walked up to me he said he'll go ahead and help take care of me and explain that he could go ahead and show me a comp item in stock so Be taken care of properly. Then when I went back to customer service after finding that I had the resolution that made sense for me, I was told that I do have to send the item out and I'm gonna have to pay $80 to go ahead and have it serviced and checked and then I may be issued a refund and I may perhaps be able to get a similar or like item after a week, but it could take up to four weeks after calling the Best Buy corporate regarding this issue because I was given the runaround in store for so long, the manager on duty told me she would waive that fee after I had wasted over 2 1/2 hours in store dealing with this at this point I don't understand why I pay for total tech protection and I should probably just buy my devices through Micro Center or Costco or Amazon
lee m
December 18, 2025
5 out of 5
Great place, excellent customer service and employees. Walked in to pick up a macbook I ordered, very quick and friendly process. While in the store I bought another t.v. with the help of a great employee. The employee recommended a tv in the size I was inquiring about and I bought it. Nice to have good knowledgeable employees. Thank you ..