Best Buy Roseville

I paid a visit to this store to research 2 upcoming large purchases and gain knowledge. My previous visits have been productive on gaining information and making purchases. Today I didn't find the same staff as I had previously. Lots of employees, no one interested in helping me. Employee to employee conversations going on throughout the store. Several walking past me as I stood at a display. Finally someone stopped by, with limited knowledge and ended up referring me to a different store with more products and knowledge.

Andrew in appliances Was very helpful and knowledable highly recommend and appreciated

My wife got locked out of her iPhone. We went to the Apple store in the Roseville Mall, "Nothing" just told us to kick rocks. She was frustrated. I mentioned Best Buy. We drove there with ten minutes to spare. The Geek Squad Team Member started helping her right away. And the funny thing, my phone had a glitch, he fixed that while waiting for my wife's phone to reboot. 9:00 hit, my wife thanked him and said we have to go you guys are closed. The phone was still rebooting, he said just give it a couple more minutes. Effort 👌 and attentiveness goes a long way. And AND though we had to leave to let them close, he got us on the path to fix the issue. When we left the Apple store my wife was frustrated she had a phone she couldn't gain access to. We turned back and hit Beat Buy, when we left she was more at ease and felt "helped" she even stopped and grabbed an apple pie from the Burger King to go with her mood. This is 100% true, 2 days ago I was speaking with an Uber customer, and we spoke about how Frys and Curcuit City fell off, but Best Buy is still here. Why because they offer way more services than just sales.

PLZ DONT COME HERE , there is BIG SCAM, 1st they ask for discount and get your ss and all other info