Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3211 reviews)
Janna B
June 16, 2026
4 out of 5
Hit and miss with assistance
Patrick O
June 05, 2026
5 out of 5
If you need box store tv, frig, great. If you need a cord for head phones. This is not the store to go to.
Cody S
May 29, 2026
5 out of 5
Very helpful, they helped get the price match they offered quickly. Great service
James M
May 28, 2026
3 out of 5
Lots of sales personnel, but none to be found when you have question. Stock not in the display, lock away in customer service. Left without buying anything.
Response from Best Buy
May 29, 2026
Hello. Not being able to receive assistance while in store is far from ideal, and we appreciate you taking the time to reach out and share your experience. We would like the chance to get this documented as well as assist in any way. Please feel free to reach out to us on Facebook (https://bby.me/iuDbSQ), Twitter/X (https://bby.me/0V76Mj), or Instagram (https://bby.me/MhEjqZ) and include Google Review number 158515.
Thank you.