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Best Buy Roseville
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3203 reviews)
Sharon S
May 26, 2026
1 out of 5
We bought a dishwasher from this store. Were told it'd be delivered between 7-7 pm. We were okay with that wide span. Then received a text that delivery would be between 10-2 pm. By 7 pm (we assumed that was cut off time) we neither had a delivery nor a message. Husband had to return to the store where the employees could care less. Now we're waiting 10 days. When husband remarked how about giving us the kit for installation, the remark was "sure, it's $30". This is beyond pathetic in so many ways. We're done with this store and I'd encourage others to head to RC Wiley. They do what they say they'll do.
Response from Best Buy
May 26, 2026
Hello,
Thank you for the review. We understand your frustration with not receiving your delivery.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 157308
Bill S
May 16, 2026
5 out of 5
Stopped in without an appointment to see The Geek Squad about some computer issues I was having. Had to wait about 10 minutes but the problem was resolved quickly and I was out of there.
Meg F
May 15, 2026
1 out of 5
I love how our TWO TVs that we bought less than a month ago quit working with no visual but with audio…BOTH of them!…but nothing can be done because of the return policy. Just over 2 weeks later. Love that. Just wonderful! 10/10 do NOT recommend using a big name brand for crap quality products
Aaron O
May 14, 2026
5 out of 5
They refunded my $100 diagnostic fee because they found bugs and didn't complete it without hassle and they gave me a free pen