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Best Buy Roseville
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3188 reviews)
Jack C
April 13, 2026
5 out of 5
I had the pleasure of being assisted by Nichole F., Specialty Sales Manager at the Roseville location of Best Buy, and I cannot speak highly enough of her professionalism and kindness.
As a customer needing help with a TV return, I was truly impressed by how smoothly and efficiently she handled the entire process. Nichole demonstrated exceptional customer service, strong leadership, and a genuine willingness to help. She made what could have been a stressful situation feel easy and well-managed.
It’s clear that Best Buy made the right decision in placing her in a management role. In my opinion, she goes above and beyond expectations and is highly deserving of recognition for her outstanding performance. If I had the opportunity to speak with her supervisor, I would strongly recommend that her efforts be acknowledged and rewarded.
Thank you very much, Nichole, for your excellent service, you made a real difference in my experience.
Scott S
April 11, 2026
5 out of 5
Very friendly staff at this location
Curtis W
April 07, 2026
5 out of 5
Had to make exchange I purchased wrong item, great service
Eddie M
April 03, 2026
5 out of 5
Service Rep was very knowledgeable on GoPro.