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Best Buy Roseville
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3197 reviews)
Aaron O
May 14, 2026
5 out of 5
They refunded my $100 diagnostic fee because they found bugs and didn't complete it without hassle and they gave me a free pen
Doona J
May 08, 2026
1 out of 5
A couple weeks ago, I went to this Best Buy with my daughter to look for an SD card for her digital camera. We waited quite a while for someone to help us, and when an employee finally came over, he had a very poor attitude from the start. His customer service skills were honestly disappointing.
We were told he was the only person “knowledgeable” in the camera department, but instead of being helpful, he spoke to my daughter in a rude and impatient manner while she was simply asking for advice. That is the whole reason we asked for assistance in the first place.
I was very disappointed with how we were treated. A little kindness and patience go a long way, especially when helping customers who are trying to learn. I would have liked to speak with a manager about his behavior. We will not be returning to this store.
Response from Best Buy
May 08, 2026
Hi there, Doona,
Thank you for leaving a review. This is far from the experience we want our customers to have when interacting with our employees. I can understand expecting friendly and courteous support.
You are welcome to send us a private message on social media if you would like us to document this feedback. We would be happy to help you on any of the following platforms: Facebook (https://bby.me/DL5axC), Twitter/X (https://bby.me/PXtW0C), or Instagram (https://bby.me/jZoYon).
Please mention the phrase “Google review #150004” when reaching out.
Jeff W
May 04, 2026
5 out of 5
Tyler was extremely helpful setting up my father's new cell phone!
Dan D
April 22, 2026
5 out of 5
I took my laptop in for a tune up. All things are safe and ready for business.