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Best Buy Arden Fair
Services Offered
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Frequently Asked Questions About Best Buy Arden Fair
How do I check product availability at the Arden Fair Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arden Fair Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arden Fair stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arden Fair Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3247 reviews)
Belal S
March 23, 2026
1 out of 5
had a really bad experience at Best Buy a couple days ago. The customer service was terrible and the employees were very rude and unhelpful.
When I first came in to buy a microwave, a young employee named David (a guy with long hair and glasses) told me that my order would be ready for pickup in 2 days. I made it clear that I needed the microwave as soon as possible, and he still told me it would be ready in that time.
After waiting the 2 days, I came back to pick it up and suddenly they told me it would actually take another 2 weeks. That is completely different from what we were promised. If we knew it would take that long, we wouldn’t have bought it there in the first place.
The manager, Marcie (I think that was her name), was also not helpful at all and had a rude attitude. She didn’t try to fix the situation or offer any solution. Honestly, we’re not even sure if she gave us the correct name.
Overall, very disappointing experience. Poor customer service, employees giving false information, and management that doesn’t seem to care about helping customers.
Response from Best Buy
March 24, 2026
Hello there.
We can understand wanting to get consistent info, especially when you need a product as soon as possible. If you still need help with your microwave, please send us a private message on social media. We also ask that you include your Google review number, 134094, when reaching out. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Marhaba S
March 23, 2026
1 out of 5
Employee David was very rude and and we did not even receive our order.
Response from Best Buy
March 24, 2026
Hi there!
We are sorry to hear about your experience with David and would like to assist. Please send a private message via Facebook (https://bby.me/GDuiCf), Twitter/X (https://bby.me/GV5609), or Instagram (https://bby.me/rcjJ2R) and reference Google Review 134093.
Elizabeth A
March 18, 2026
5 out of 5
Very helpful employees. Always positive.
Jackie B
March 11, 2026
5 out of 5
We had some computer problems so we made an appointment with the Geek Squad. Zach was so knowledgeable,informative, patient, and thorough. We ended up having to buy a computer and had the best customer service person ever, Thomas! He is so knowledgeable about not only computers but other items as well THE BEST! Thank you both.