philwithnotes
November 01, 2025
Best Buy, the company itself, not this store, it sucks so bad. They have no real customer service orientation. They offshore everything to India or Pakistan, to people in call centers who have no real concern for whether your stuff arrives on time. This morning, they canceled the delivery of my refrigerator that I ordered two weeks ago. Apparently they can’t even get inventory right, and they just don’t care. They’ll give you a 12 hour window on a weekday, like, who can do that? They just don’t care and I am done shopping there.
Response from Best Buy
November 01, 2025
Hello,
We appreciate you taking the time to leave your feedback. Having your appliance delivery cancelled is never great, so we can understand your concern. We would be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/ocv7ct), Twitter/X (https://bby.me/hab8i6), or Instagram (https://bby.me/j0hn2t). Please reference Google Review #63312.
Not a great experience but I do love best buy in general
Great prices especially for tvs