Chris is a horrible manager. Refused to process a return because the Pokémon line was long. Mind you, its walking and laughing with people in line. How he had to do was process my return. Out right refusing is bad customer service. After reading these reviews, how is he even still on duty as a GM? Best buy do better
Chris the general manager is absolutely the worst manager ive ever encountered in my life. Refusing to process a return while walking around and laughing with people is atrocious. Ive spent was too much money with Best Buy to be DENIED assistance with my return because of POKEMON. What does Pokémon have to do with the rest of the population. He doesn't need to be a GM. Theres no way hes the GM.
If I could give 0 stars I would. Chris the general manager was walking around laughing and joking with people and refused to process my return. He told me i had to wait until the line that was all the way at the back of the store was cleared before i could get assistance. First, what dogs Pokémon have to do with me and second, how did he become the general manager with absolutely no management skills ??? Its very much so racially motivated and unprofessional
Service was horrible when I walked in the door, seemed as if no one wanted to help me. Only people who seemed interested in helping me were Riki and Elizabeth they actually gave me a fast solution for a problem I had been there for about 2 hours for. Thank you to them for helping me resolve the problem with my online order in a timely manner.