Best Buy Arden Fair

I was about to drop over $2,000 on a phone because AT&T didn't have it in stock. Then I remembered when I purchased an OLED a few years back for almost the same amount which came with a gift card. When I went back to use the giftcard it mysteriously vanished. (If you are foolish enough to do business here and they offer a gift card with purchase, use it right then and there or dont expect it to be there when you want to used it). Sucks I have to wait, but I refuse to do business with a company that burned me like that. Also, I waited about 10 minutes before anyone acknowledged I was there and offered to help. Shop elsewhere. These dishonest lazy idiots don't deserve your business.

Geek Squad was unusually helpful and kind, solving my issue quickly.

Great! They helped me get the right smartwatch just for me!

I've been to this store 2x in the last month. As a retail store front it is on it's way out. I guess focus is with online sales. 1st time was to purchase a camera. Walked in and finally found 2 employees at the back just talking. Asked where the cameras were and one employee walked me to the aisle but then just walked away without any more interaction. Selection on cameras was horrible. Not like it used to be. Ended up ordering one straight from Nikon. 2nd time I went in was to get an external hard drive. Again finally found 4 employees this time just standing together talking. Asked where hard drives were and only response was they are up front. Absolutely no interaction or interest in helping. 4 employees talking with no customers being helped...