Alexander F
September 26, 2026
Very impolite staff!!! Very intrusive!!! I told the woman that I would look at it myself, thank you, she said in response whether you should say good or not!
Response from Best Buy
September 27, 2026
Hello there, Alexander!
Thank you for taking the time to reach out on Google with a review. We definitely understand the need for friendly support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #227066 in your message. You can find us here:
Facebook (https://bby.me/xVwiir)
Twitter/X (https://bby.me/70sZ9q)
Instagram (https://bby.me/ocXtKa)
We hope to hear from you!
Andrew H
September 26, 2026
Fraud Squad and the "Store Manager" with no name tag and card made me feel like I was in The Twilight Zone. He said his name was Chris but that was probably a lie. Just like they lie about honoring an extended warranty on a Chromebook lemon. They sent me away with a laptop that won't turn on. Warranty is still valid for another year. Yes, I am distraught. But I never raised my voice and I remained a man of God. On a brighter note, Amani and Meko were a pleasure to work with. I wont name names, but the incident was so absurd that several of the workers were nodding in agreement with my utter disbelief. One even apologized to me in the parking lot. To summarize, if you care about kindness and sanity you should shop elsewhere.
Response from Best Buy
September 26, 2026
Hello,
Thank you for your review. We want all of our customers to have a great experience, so it's understandable to be disappointed when that isn't the case. We'd like to hear more about your repair and protection plan issues and see if we can assist. Please reach out to our team on social media. Please include Google Review 226802 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Shannon H
September 23, 2026
Aiden was extremely helpful and patient with us today while we found the right Meta Glasses. Very thankful to have his service!
The employees are always attentive and polite