So fast, I got my PC in 5 minutes!
Unknown M
November 23, 2025
Ash was great and helped me find the perfect monitor and iPad case thank you!
I recently bought a dryer from them. The dryer works great, but when I made the purchase, I didn’t know they were charging me for shipping. I told the employee which dryer I wanted, he rang it up, and said the total included ‘some extra charges and fees,’ but he never explained what they were. I assumed they were standard things like taxes.
When I checked my receipt later, I saw they charged me $40 for shipping. I already spent $500 on the dryer, so I would have expected shipping to be free. If I had known about the extra $40 charge, I might have gone elsewhere. When he said ‘fees,’ I didn’t think it meant a separate shipping charge. Home Depot even offers free home delivey if I would have known what the thieves were for I may have went somewhere else to use the extra 40 to buy a better one.
Response from Best Buy
November 22, 2025
Hello, Justin,
We appreciate you taking the time to leave your feedback. Receiving an unexpected fee on your purchase is never great, so we can understand your concern. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/v4s1yz), Twitter/X (https://bby.me/60xg0i), or Instagram (https://bby.me/1xeziu). Please reference Google Review #72944.
Stocks the items I've needed.