Avoid this location. Had a terrible experience with an employee who was completely unprofessional and made me extremely uncomfortable. When I asked for a manager, I was dismissed. After this interaction, I did some research online and was disturbed by what I found. I've reported my concerns to Best Buy corporate ethics and they did nothing. Will never shop here again and I suggest others check public records before bringing their families here.
Rebecca R
October 07, 2026
Wow! What a phenomenal experience. I had visited a different location (different city) & was not assisted in my search for the perfect pair of headphones. At the Arden location, however, I was greeted with friendly workers and one gentleman, wish I remembered his name... it wasn't on my receipt. He helped me and made me feel at ease and even assisted me picking out a beautiful plum/pink color. I left in under 10min and was soooo excited with my purchase. THANK YOU for the amazing experience and fabulous customer service. Highly recommend your store (which was friendly, fun, clean and STOCKED). Love it!
Alexander F
September 26, 2026
Very impolite staff!!! Very intrusive!!! I told the woman that I would look at it myself, thank you, she said in response whether you should say good or not!
Response from Best Buy
September 27, 2026
Hello there, Alexander!
Thank you for taking the time to reach out on Google with a review. We definitely understand the need for friendly support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #227066 in your message. You can find us here:
Facebook (https://bby.me/xVwiir)
Twitter/X (https://bby.me/70sZ9q)
Instagram (https://bby.me/ocXtKa)
We hope to hear from you!