How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2236 reviews)
Kai J
March 12, 2026
5 out of 5
Great customer service, and the new AT&T service is great
Nicey H
February 28, 2026
5 out of 5
Located near other shops.
Victoria C
February 27, 2026
1 out of 5
The biggest issue with this store is the management. The behavior I experienced was unprofessional and unacceptable. It’s disappointing to see such poor leadership represent a business that should value its customers. The manager clearly needs additional training on how to properly handle situations and communicate in a professional manner. I recommend shopping at another Best Buy location if you plan to, as dealing with Christina at natomas gets you nowhere. Very distasteful behavior. Will be calling corporate to report her behavior.
Response from Best Buy
February 28, 2026
Hi, Victoria,
Thank you for leaving a review. I can understand expecting professional assistance when interacting with our employees.
If you would like us to escalate this matter, please send us a private message on social media. We are available to assist you on any of the following platforms: Facebook (https://bby.me/8skjph), Twitter/X (https://bby.me/842cme), or Instagram (https://bby.me/5q7sts).
Please reference the phrase “Google review #122898” when reaching out.
Somer S
February 27, 2026
1 out of 5
Terrible experience tonight! The woman working here seems to be very aggressive! She was extremely rude. I won’t be shopping at this store again!
Christina, you seem really unhinged.
Response from Best Buy
February 28, 2026
Hello, Sarah,
Thank you for reaching out to us. It saddens us to hear that your recent experience was not a positive one, especially when needing courteous customer service. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #122897" when contacting us on social media.