Best Buy Natomas

Not much tbh

It is alike like Gome Depot it is difficult to find help or staff within the building. Once you do they are generally very knowledgeable and helpful and the selection is always outstanding.

5 our if five, went in because if the 24 months no interest on cameras and accessories over a certain price. As a content creator I felt this would be the perfect time to get the necessities. Alex was super chill and very helpful and very very patient. I am not a electronics kinda girlie, hence sticking with a Droid lol. However his knowledge and patience again I can not stress that enough, like I was ok with him helping another customer who knew what he wanted because I am not sure of the pay or commission structure or if there is one. I knew because he was very helpful and amazing at his job, I didn't want him to miss another opportunity. All in all I walked out purchasing the camera and a few other big ticket items. He was clear, knowledgeable and assured me of multiple options. I got home and had buyers remorse but knew I needed everything I purchased. One item I was not in love with and wanted to exchange. I went back and asked for Alex, lil shady boots at the door upon my request for him stated aloud he needed to go to break but paiges him on the ear piece. I tend to dispise lil power trips like that, don't do that managers, leads like we see you pooktbutt, oh and worst while helping a customer they call over an employee and say what are you doing? Can you clean blah blah blah, don't do stuff like that, you don't need to prove anything to a customer, have some tact. If Scream you're a manager without saying you're a manager smh, it's giving I need to show who's the boss. An amazing boss woul not need to treat a person like that, in the presence of another. Anywho I wanted to make sure my return/exchange wouldn't affect him so requesting him to help since he was my original worker that helped me was a no brainer. Again quality customer service as a token he shared a few personal stories which helped, he was not pushes of forceful but pleasant and patient yet again. If left and return again because I was confused, he again explained and assured me. When we are not receiving service depending on your line of work you can be on the opposite end. Customer Service is just that, if you have goals to reach etc, just be genuine, calm and communicate effectively and trust that speaks volumes. If I choose to purchase here again I will always ask for Alex because of his amazing service. Now that I have a card as well. Lastly and maybe alittle tmi ( trust I'm old enough to be him mom lol) he smelled good, both times of interaction different scents but suble, not punch you in the nose but nice for a young man. I think as a woman shopper that was also pleasant to experience. In some cases, the person helping is there for the sales, drowned in a bottle of to loud and add pushy ughhh it can turn a top 5 experience into a 1 real quick. All in all great job BB, and amazing job Alex. I am not sure if you ate in the space/area, being considered a manager or have thought about it, if you have you'd be great! To the women manager/lead sitting at the store entry desk be mindful of how customers see you and the comments you make, everyone doesn't need to know everything. Some customers have been in different environments with that same experience and even though he didn't hear what you said, I felt what you said and that was not given good leader energy. So if you believe in supporting amazing employees please seek Alex and if he is busy trust the wait is worth it, because quality matters. I can not say I would not have received this level of service from any other employee, he helped me and this was experience with him. The only con was that the store was very very limited with selections. I think that could be contributed to a number of factors. Oh almost forgot the delivery guy was good also. He complimented me on my apartment and the smell lol. I'm not a gatekeeper but another delivery guy said the same thing. Now as much as I wanna make sure it doesn't sell out, but I also know about supply and demand, Airwick, Blue Agave and Bamboo, it the natural line...you're welcome lol if you know come back and thumbs up lol jk. Thanks 😊

Little over priced