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Services Offered
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Frequently Asked Questions About Best Buy Natomas
How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2218 reviews)
Austin
January 13, 2026
1 out of 5
Putting this on notice because one of their employees, Kamala (short haired Indian lady) decided to commit fraud and blatantly lied to my face after I explicitly said NO to a credit card, then proceeded to immediately deny after I repeatedly questioned her. My fiancee was with me as well, we were purchasing a washer with intention to only use the lease program to payoff within 3 months. If I knew she was going to commit fraud, I would've just bought it in cash.
But during this process, I was reviewing the card reader POS prompt and recognized what I thought was the credit card application. She blatantly stated it was solely for the "Progressive lease loan" and that it "will have no effect" on my credit, nor will I be "receiving a credit card". Crazy enough, I get an email on Friday at work in the middle of the night stating I have a credit card. I called that morning, and played phone tag with horrible customer service. They stated they filed a claim for fraud and deactivated my account. Yet I have received no further information regarding this closure, and I keep receiving emails about having credit availability. Also what pissed me off even more, I received the physical card today. I can't even call the actual store and file a complaint to the store manager because they apparently can't take direct calls. This whole thing is a bunch of BS. I have receipts, and the store can probably look up at the video feed and easily recognize how my statured appeared the moment I questioned her. Kamala, thank you for wasting my time and committing fraud. Avoid this lady, can't say much about other individuals, more-so this employee.
Wendell B
January 10, 2026
5 out of 5
I went to talk with the geek squad about resetting my phone due to scammers getting into my phone. The store was clean and the workers were friendly. I spoke with the geek squad about my issue and was more informed about my option to rectify my situation. Long story short be very cautious as scammers can cause you a lot of problems and use two step verifications as it limited the problems that they caused me!!! I did purchased they plan that the geek squad offers as I will be purchasing a new computer soon and I want to insure that everything is done right!!!
Tarek M
December 29, 2025
4 out of 5
not bad
Rachel M
December 23, 2025
5 out of 5
Good service, nice young man helped us purchase TV