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Services Offered
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Natomas
How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2215 reviews)
Adam-David P
December 19, 2025
5 out of 5
Easy to find what we were looking for.
lissette l
December 17, 2025
1 out of 5
Had rude interaction with christina or christine. Went in to return a camera that is defective and she didn’t help at all. Denied the return and wanted to charge a 15% restocking fees even tho the camera is defective. In the best buy policy state that if the camera is defective they wave the 15% stocking fee. She said go return it at another store we can’t help you here. She acknowledged the defect and said that my husband was messing with the settings to make the camera look bad. Never buying from best buy ever. They hire people that don’t even want to help and send you to another store.
Philip A
November 30, 2025
5 out of 5
Always fun going to Best Buy
Anonymous m
November 29, 2025
1 out of 5
I’m extremely disappointed with the experience I had with Christina at Best Buy. Her behavior was unprofessional from the moment the interaction began. She was dismissive, rude, and showed zero interest in providing even basic customer service. At no point did she demonstrate patience, respect, or willingness to help.
What concerned me even more were comments and tones that came off as biased and discriminatory. No customer should ever feel uncomfortable, disrespected, or singled out in any way while trying to make a purchase or ask a simple question.
This is absolutely not the level of service I expect from Best Buy. I hope management addresses this seriously and provides proper training so no other customer has to go through this type of experience.