'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Natomas
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Natomas
How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2106 reviews)
Josh K
March 15, 2025
5 out of 5
Always good to
Jenifer
March 07, 2025
5 out of 5
Re: One Month ago! Shout out to RICKY a sales manager, for taking care helping me set up my newly purchased laptop. I was on my way out the door because the help desk said I had to make an appointment and wouldn't even help me open the new boxed laptop and advise what steps I needed to do before coming back. This is when Ricky stepped in and extended professional, awesome and thorough customer service! He is the best and aims to make sure all customers needs are satisfied. This store is fortunate to have this employee on their team. Thanks Ricky!
S. S
March 06, 2025
1 out of 5
It is no wonder this place gets bad reviews. The employees here are extremely rude. They show no empathy. I recently experienced a horrible encounter today over a return. 3 employees surrounded me making me feel like a criminal. One happened to be a manager named Riki Le. When I asked for the names of the other two employees they said they wouldn’t give them and Riki told me they do not have to give their names. He said I was only getting his name. I was then told by Riki there is no point to keep going back and forth and was directed to leave the store. I told them they were horrible employees to make a customer feel this way. When I said that one of the girls who would not give her name said in sarcastic tone “Bye” how is this ok? Are these the people you have representing your store Best Buy? I have never had an experience like I encountered today. The manager Riki should not be a manger. The way he speaks to his customers and the way he allows his staff to speak to customers is very unprofessional. My family will never buy anything else from Best Buy and you can thank your staff at the Natomas location for that. You should also really listen to the reviews because it seems we are all having the same experience
Response from Best Buy
March 06, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in policy returns will be processed quickly and efficiently. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64898322".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
PARMOD K
February 26, 2025
1 out of 5
Very rood staff