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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Natomas
How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2109 reviews)
Shyam S
March 25, 2025
5 out of 5
Very good experience.
Nereid
March 20, 2025
1 out of 5
Useless staff, possibly thieves. Pre-ordered a Switch game on a promotional offer that said it would come with a metal poster, received email confirmation saying so. Picked up day of release at 1:30pm, no metal poster in stock. Staff were less than enthusiastic and I suspect one of them took it and is selling it on eBay.
Response from Best Buy
March 20, 2025
Hello, Nereid,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how exciting a new game pre-order bonus can be, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64951025
regards,
^Brandon
yujie z
March 19, 2025
3 out of 5
I visited two Best Buy stores on the same day. The staff at the first store had a rather mediocre attitude, and they lacked patience with children and those who were not proficient in English.
In contrast, the second store not only had ample stock but also featured staff with a much better attitude.
I am giving three stars solely because of the service at the second store. However, I was quite disappointed with the service at the first store and hope they can make improvements.
Response from Best Buy
March 19, 2025
Good Morning, Yujie,
We certainly understand how you are feeling after not getting the assistance you needed when you arrived at the first store location. We would love to connect with you and work to assist you further. Please feel free to send our team a private message with your full name, phone number, and email via social media. Make sure you include your Google review in your message: #64944301.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Josh K
March 15, 2025
5 out of 5
Always good to