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Frequently Asked Questions About Best Buy Natomas
How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2241 reviews)
Robert A
March 19, 2026
1 out of 5
Worst Best Buy ever no employees to help customers just standing around doing nothing.
Response from Best Buy
March 19, 2026
Hello, Robert,
It can be frustrating when you aren't able to get the assistance you're looking for. If you are still in need of help or want to formally document your review, please send a private message on social media. Please include Google Review 131211 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
juan l
March 19, 2026
3 out of 5
They never have anything on the shelf
Mehar J
March 18, 2026
1 out of 5
Had scheduled an appointed for phone screen repair, came all the way from Davis for this, and they couldnt let me know in time that it wouldnt be possible today because they didnt have the part. Said we tried calling you. I got one call, i missed it cause i was getting on the train, and I tried calling back but it went to one of those automated lines. And i check for any other communication on mail or text but none. When i reached the store finally they said sorry nope. They had sent a message in the morning saying be ready for your appointmer, they couldnt send a text agaon saying not possible? WORST EXPERIENCE EVER!!!! Not even worthy of one star if they cant respect other’s time and efforts
Vals h
March 15, 2026
5 out of 5
Great BBQ and great service