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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Natomas
How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2150 reviews)
John K
July 07, 2025
1 out of 5
They sold me a stinking lousy Fire TV, and have been spamming me ever since!
Joseph A
July 01, 2025
5 out of 5
Always clean, staff checks on whether you need help.
Manny H
June 28, 2025
1 out of 5
The store is junk and rarely has good selection. The car install team is rude and very slow. I had them install an amp and sub and they took all day to do and did not tune it properly. I had to have a friend from the industry help me tune it properly. I tried schedule an install of dash cams as well but the staff was not helpful in setting up the appointment and then they cancelled my appointment because they double booked. Instead of trying to work with me and resolve the issue management was rude and offered no alternatives other than me taking a day off work to reschedule at their convenience. I will never go to this store again and possibly avoid BestBuy all together after this terrible experience.
Jua V
June 20, 2025
5 out of 5
Great customer service as always.