How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2255 reviews)
K a
May 12, 2026
4 out of 5
Been going to Bestbuy for a long long time and seems like nothings change. It's not lovely. Same display and real atmosphere. Just what you would expect ailes of things to buy and not much to look around for new or innovation things that are coming out.
Anton K
May 09, 2026
5 out of 5
Good place to start shopping
F M
May 08, 2026
5 out of 5
Very helpful in picking up an online purchase a little early. Thank You for the excellent service
Kay T
May 02, 2026
1 out of 5
Can't get past the robotic customer service rep. The store retained my credit card number and charged an unwanted membership fee to it without my permission. I had to call Visa & have them remove the charge.
Response from Best Buy
May 02, 2026
Hey there, Kay,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/vSm5i0), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:148143"