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Best Buy Salinas
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Salinas
How do I check product availability at the Salinas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salinas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salinas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salinas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(2055 reviews)
Ivan F
December 28, 2024
5 out of 5
During Black Friday, I bought an LG TV at Best Buy Salinas. I had an excellent experience thanks to the outstanding customer service from Randy and Julian. They were both incredibly patient, and went above and beyond to help me select the perfect TV for my needs. I truly appreciate their assistance and highly recommend Best Buy Salinas for anyone looking for great service.
Moises A
December 26, 2024
1 out of 5
Bad customer service no one help. There for 30 min waiting an no help. Had to buy my tv somewhere else
Response from Best Buy
December 26, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64610923".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Elmer C
December 13, 2024
5 out of 5
Ok
Jessica
December 07, 2024
1 out of 5
The incompetence here is unfathomable. My husband came in here to get an Apple Watch that supported mirroring and he had told the employee over and over we need to have it support mirroring that’s the only reason we’re trading in our two Apple Watch’s wires 5s. After being reassured about a dozen times that the Apple Watch SE supported mirroring I finally tried the feature today and it was NOT supported. This is ridiculous we have then to perfect condition Apple Watch 5 just to get 1 Apple Watch back that doesn’t even do what I wanted. It was a birthday gift and I am so disappointed e in this customer experience 0/5 stars if I could
Response from Best Buy
December 08, 2024
Hello Jessica,
Thank you for the review. I can understand your disappointment with not getting accurate information regarding benefits of an Apple watch. I would feel the same way.
Can you please send us a private message/DM with your full name, telephone number, email address, and the location you were shopping at, to us via social media. I have provided links below to our social media pages. Please include with your message, that it was a google review.
Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy)
Regards,
^Kristy