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Services Offered
Geek Squad Services
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Car & GPS Installation Services
Apple Authorized Service Provider
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Google Home Experience
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Frequently Asked Questions About Best Buy Salinas
How do I check product availability at the Salinas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salinas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salinas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salinas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(2134 reviews)
Marily C
January 04, 2026
5 out of 5
Great customer service
Faith M
January 02, 2026
2 out of 5
There prices are not stable and the website is misleading when it comes to prices. I think this is a direct result of tariffs, much like other businesses right now. Taxes on electronics are CRAZY right now. 23$ on a 150$ item, that's not even a new product. This isn't the only store with high prices on electronics. I bought something and got the warranty on it, unfortunately I had to return it and I still haven't received the 50$ for the warranty. Very unhappy with this. When asked they gave me a 1800# that I cannot get anyone on the phone yet to deal with it. I think you're better off going anywhere else this year for electronics.
Response from Best Buy
January 02, 2026
Hello, Faith.
Thank you for your review. Experiencing a delay on your refund is understandably concerning. We'd like to follow up and assist here however we can. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/8bf05u)
- Twitter/X (https://bby.me/4dm7jc)
- Instagram (https://bby.me/271kid)
When reaching out, please reference your Google Review 99464.
Kindest Regards.
Nick A
December 22, 2025
4 out of 5
Best Buy stores in our area seem to be hit and miss for the products I’m usually looking for. Sometimes they have a lot of inventory and sometimes not, but they try. The employees have always been as helpful as possible. The only real negative thing I would say is that whenever they don’t have what you are looking for in stock they immediately steer you towards ordering online. If I wanted to order online I wouldn’t have driven 25 miles to your store, and you wouldn’t have a job. I’ve had this happen the majority of my visits. I honestly don’t know what the solution is but management should be aware and paying attention every time this happens, as they will also eventually be out of a job if they keep pushing customers to online ordering.
Mike H
December 21, 2025
4 out of 5
Great selection