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Best Buy Salinas
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Salinas
How do I check product availability at the Salinas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salinas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salinas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salinas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(2037 reviews)
Suzie P
October 19, 2024
4 out of 5
So much variety of today's and yesterday's technology.
Mike &
September 22, 2024
5 out of 5
Saturday, Luke and Andrew, dark hair with a streak of silver, sign of wisdom, hands down, best customer service I ever had at a retail store. 10 stars out of five.
Exactly what I would expect at a place called Best Buy!
Luke helped me on 2 different occasions, however I came in 1 day when he wasn't working and wasted all of my time. Apparently Luke is the only manager who knows how to look up Doordash returns or due to me looking dirty, I didn't deserve good customer service?
In the end it was Andrew (AK) who was the most knowledgeable associate with doordash returns and helped me resolve my issue. Luke did everything right when he managed the guy doing my return, however I didn't understand what I needed to do with Doordash and Andrew was the only one who knew.
I left a different review before this but apparently it was deleted. I wonder who would do that. Please don't delete my review I'm an avid reviewer and private journalist by hobby, my reviews are worth a lot of points.
Vinny E
September 21, 2024
1 out of 5
Cash registers were all closed. I was told to go to customer service. There was only one person there. I waited in line for 20 minutes to buy 1 small cable. When i asked if there was anybody else to help me, I was told I wasn't standing in the right area. I just left. Horrible. I posted my experience on Facebook to all my friends who live in Salinas. Customer service is dying, if not dead already.
Response from Best Buy
September 21, 2024
Hello Vinny,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64228040" and share your full name, email, and phone number.
Thanks,
^Vanessa
Wally
September 13, 2024
5 out of 5
Good Best Buy with lots of people to help you!