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Best Buy San Bernardino
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy San Bernardino
How do I check product availability at the San Bernardino Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Bernardino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Bernardino stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Bernardino Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6019 reviews)
Eric “
February 20, 2025
5 out of 5
Sq1
C. D
February 19, 2025
5 out of 5
Love those discount coupons via emailed
Nicole Y
February 16, 2025
1 out of 5
I spent over 3k here a few months ago on a new tv and had the best customer service. Fast forward to this weekend and I take my elderly mother here to buy her a new tv. Customer service was not good. First Gentleman was very informative and nice but he left to check on a display for a tv and did not come back. Second person we dealt with was rude and offended over being told we were not interested in a certain brand, horrible explaining, and he just left us there did not bother showing us the other tv we asked him to show us or making a sale for your team. I had to look things up on google and verify with a different employee….Just sad it felt like my mom was treated like her money didn’t matter because she wanted a tv around $200. The guy was jerkoff and shouldn’t be in sales, he clearly can’t make one.
Response from Best Buy
February 16, 2025
Hello, Nicole.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Paul C
February 12, 2025
1 out of 5
No one cares. Tried to hunt down a employee for assistance. He seem very tired and feels I am bothering him. 😪 sad. No wonder people are buying online. Human interaction is diminishing.
Response from Best Buy
February 12, 2025
Hey, Paul,
Thank you for taking the time to share this review with us, although we hate to hear you had some issues reaching support while shopping in-store. We would like to get some more details from you, and ensure your feedback is formally documented within our Corporate system.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64806590. We look forward to hearing from you!
Regards,
^Katie