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Best Buy San Bernardino
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy San Bernardino
How do I check product availability at the San Bernardino Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Bernardino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Bernardino stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Bernardino Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5958 reviews)
Horacio V
November 15, 2024
1 out of 5
I took both of my vehicles to get 4k cameras installed. I have had constant problems with these cameras and always told to either buy new wires, or buy a new SD card, and these cameras never work. I don't think the technician knows what he is doing and told me i don't have warranty anymore since there is nothing wrong with the camera......yet asked me to buy wires etc. I tried out the new SD cards and guess what? The cobra cam still doesn't work. I rather pay to take my vehicle to another best buy or another store to have these cameras removed. I want nothing to do with best buy dash cameras again. Total was of time.
Response from Best Buy
November 15, 2024
Hello Horacio,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. Having a back-up camera can really improve your driving safety, so I can understand wanting it to work properly. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64431362. We look forward to working with you.
Regards,
^Aaron
Edgar “
November 13, 2024
5 out of 5
The staff was friendly and let me know that pick up is until closing, or 9 PM, even curbside pick up. Google says pick up ends at 6 PM. I was informed that's wrong. I picked my online order up at 830 PM, 30 mins before closing.
Anthony V
November 09, 2024
1 out of 5
Poor customer experience with front end.
Response from Best Buy
November 09, 2024
Hi, Anthony,
We strive to provide the best service possible. We are saddened to read that this was not your experience during your recent visit and would like to know more. Please connect with our team using one of the links below.
When reaching out, please mention Google Review 64405293 in your response.
Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy)
Sincerely,
^Tina
Stuart G
November 09, 2024
4 out of 5
The wife purchased a secondary monitor and related wires, and we couldn't get it to work. So, a couple days later, we went directly to the store, and their Geek Squad, helped get everything right. Thanks, Best Buy, your customer support is unrivaled!