Good place to get electronics. Nice andcool.
Blue shirt employee's made sure to greet us and very friendly.
Came ready to buy a laptop, cash in hand. The asking of one question, should not be enough for an employee to decide to talk me out of a purchase. I want what I asked for, and do NOT want to be upsold. The next person in line asked for the same thing, and was not spoken down to in the same way. Won’t come back again, and went ahead and did a pick up order for Target.
Response from Best Buy
June 09, 2026
Hello,
Thanks for leaving your review. It's unfortunate that your experience was not as expected. We would like to hear more about your visit. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 170846 in your message to us.
X: https://bby.me/HNr3RN
Facebook: https://bby.me/9lYdYz
Instagram: https://bby.me/Tp4M8U
Their geek squad is out of control. You come in and check in and they’ll take people without appointments before you because they weren't keeping track.
Response from Best Buy
June 03, 2026
Hello, Cesar.
Thank you for your review. We can understand your frustration with having had an appointment and not being serviced on time. We'd appreciate the chance to follow up and ensure this is addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/l3a7z5)
- Twitter/X (https://bby.me/6pB6rn)
- Instagram (https://bby.me/YIti9X)
When reaching out, please reference your Google Review 160620.