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Best Buy San Bernardino
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy San Bernardino
How do I check product availability at the San Bernardino Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Bernardino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Bernardino stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Bernardino Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6225 reviews)
David N
February 03, 2026
5 out of 5
My Wife and I had the premium all you can eat, the wagyu was AMAZING.
Heike K
January 30, 2026
5 out of 5
Often shopped at Best Buy - thankful for the business - could careless about competition - important is Customer Service! This spreads fast and Business increases like Mushrooms!! 👍✍️Never take any Businesses for granted! Thanks Best Buy✍️😀
Rhonda B
January 26, 2026
5 out of 5
Great place
Thomas G
January 19, 2026
3 out of 5
Customer service at Best Buy has really gone downhill. The employees are great people and try to help, but company policies often make them look like the bad guys. I’ve been disappointed over the last few years, both as a customer, veteran, and student.
During my recent visit, I was helped quickly, which I appreciated. However, I found the last unit of a product I wanted, and it was already opened. The employee told me there was nothing they could do—I had to either buy it at full price or it would be sent back to the manufacturer. No discount, credit, or alternative was offered.
The staff are doing their best, but the policies make it frustrating for loyal customers. I wish I can give more stars especially to the amazing people that work here but Bestbuy you have failed your employees and your customers.