Best Buy San Bernardino

Often shopped at Best Buy - thankful for the business - could careless about competition - important is Customer Service! This spreads fast and Business increases kike Mushrooms!! 👍✍️

Great place

Customer service at Best Buy has really gone downhill. The employees are great people and try to help, but company policies often make them look like the bad guys. I’ve been disappointed over the last few years, both as a customer, veteran, and student. During my recent visit, I was helped quickly, which I appreciated. However, I found the last unit of a product I wanted, and it was already opened. The employee told me there was nothing they could do—I had to either buy it at full price or it would be sent back to the manufacturer. No discount, credit, or alternative was offered. The staff are doing their best, but the policies make it frustrating for loyal customers. I wish I can give more stars especially to the amazing people that work here but Bestbuy you have failed your employees and your customers.

Robert over by appliances helped me select the refrigerator that was going to check all my families boxes needs. He was friendly, knowledgeable, and helpful. With his help I was able to select a fridge that would fit through my narrow 50s house doorways. He assured me that the delivery team would be able to take the doors off if needed be and that it was covered by the delivery cost. It was just delivered today and I am extremely satisfied. Thanks Robert.