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Best Buy San Carlos
Services Offered
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Frequently Asked Questions About Best Buy San Carlos
How do I check product availability at the San Carlos Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Carlos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Carlos stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Carlos Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3156 reviews)
Bryan C
July 22, 2025
2 out of 5
Help is not very helpful. Took 3 requests to get someone who could help me.
Response from Best Buy
July 23, 2025
Hello
Help should be helpful, so I can understand your sentiment. Thanks for letting so know about your visit. It’s not ideal to wait that long to get some help, so I can understand how you are feeling. I'd like to get some more feedback from you about your experience if you don't mind. To connect, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #19298. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process.
Facebook (https://bby.me/ebid3h)
Twitter/X (https://bby.me/b8syh9)
Instagram (https://bby.me/9d7x5q)
Google Review #19298
Thanks,
^Ezra
Eliezer L
July 22, 2025
5 out of 5
Best Buy una tienda de Excelente mobiles y computadoras de buena calidad
Tiff A
July 19, 2025
5 out of 5
Michelle is so nice! She was warm and welcoming. My sister and I had a great conversation with her. I will be returning because of her!
Paul S
July 17, 2025
5 out of 5
This place is just nearby to where my family lives. So I can pop anytime and if you know what you are looking for the offers can be very good. I have found some of the staff to be pretty knowledgeable. I bought a Chromebook recently that came without a charger and it was a really good price that any online retailer would not have matched.