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Frequently Asked Questions About Best Buy San Carlos

How do I check product availability at the San Carlos Best Buy?
How do I check my order status?
My local San Carlos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Carlos stores’ holiday hours?

Recent Reviews

4.2
(3325 reviews)
ADRIANA S
July 20, 2026
2 out of 5
Bad experience in the service, the cashier is new and his co-worker had no empathy with the cashier
Response from Best Buy
July 20, 2026
Hi, Having to experience that kind of interaction, along with poor customer service, is understandably upsetting. We'd appreciate the opportunity to learn more about what happened and address your concerns. Please feel free to send us a private message through one of our social media link and reference Review #190626. Facebook (https://bby.me/Qrv19r) Twitter/X (https://bby.me/4CldQG) Instagram (https://bby.me/X1RoGp)
Nicholas R
July 15, 2026
5 out of 5
Great customer service! Nancy and the floor manager, William were very accomodating and patient. They helped resolve my problem quickly and Nancy, who was the main person helping me, was incredibly nice the entire time. Above and beyond team, thank you for the help!
JoAnn U
July 14, 2026
4 out of 5
Was pretty disappointed after driving up from San Bruno only to be told they don’t have my item In stock. Over store was huge and appeared well stocked
Tarquin L
July 14, 2026
5 out of 5
Helpful staff

About Best Buy San Carlos

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