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Frequently Asked Questions About Best Buy San Carlos

How do I check product availability at the San Carlos Best Buy?
How do I check my order status?
My local San Carlos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Carlos stores’ holiday hours?

Recent Reviews

4.2
(3238 reviews)
Farshad B
December 02, 2025
5 out of 5
Best place to buy electronics
Tigran H
November 30, 2025
1 out of 5
Orders always arrive late. Customer service is impossible to reach. I recently bought a computer in-store. It wasn’t available in the store so they shipped it and promised I’d get it on Saturday. They didn’t deliver on Saturday. On Sunday I got a a text saying Fedex couldn’t deliver my order, even though I was at home and the apartment complex door was open. They didn’t leave a door tag either. Called Beatbuy’s customer service just got a bot. Impossible to speak to a human. Neither Fedex nor Bestbuy knows where is my computer and when will I receive it. I won’t shop there again
Response from Best Buy
November 30, 2025
Hello. Getting your order when you expect it is very important. If you still need help, please reach out to us on one of the social media platforms listed below. Be sure to also mention your Google review number 78690. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Robin W
November 28, 2025
5 out of 5
Love being able to order online and have my items brought out to my car. What a time saver!
shaukat n
November 25, 2025
5 out of 5
Bought a laptop. Staff and service was good.

About Best Buy San Carlos

bestbuy.com