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Frequently Asked Questions About Best Buy Carmel Mountain

How do I check product availability at the Carmel Mountain Best Buy?
How do I check my order status?
My local Carmel Mountain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Carmel Mountain stores’ holiday hours?

Recent Reviews

4.2
(1597 reviews)
Chris L
July 09, 2025
5 out of 5
A Best Buy like any Best Buy in America. Had what I needed including some discounted stuff. To whoever is the store manager: Give Jon, who works on the front end, a raise. Cordial and knew the drill to keep lines running quickly and smoothly. The real MVP here.
ARNEL D
July 09, 2025
5 out of 5
Still a great option when needing electronic gadgets or accessories if pressed for time. Used to be my go to spot for cds and dvds... yes I'm that old. I enjoy coming in and checking out new items to help determine if I really want it now or get it delivered via an online merchant. Friendly staff and very organized store.
Michael I
July 08, 2025
1 out of 5
Waste of time, told me what I already knew and took 5 days to do it. Also I got there ten minutes before my appointment to check in like I was instructed to just to have to wait 30 minutes while I stared at my pc that was 5 feet in front of me. The customer service overall is extremely poor and whoever’s running the Geek Squad department needs to be let go. No communication, I had to call to get updates.
Raj S
June 27, 2025
4 out of 5
Good place to check out on floor models. Had difficulty finding someone to help me place an appliance order early in the morning.

About Best Buy Carmel Mountain

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