header_logo

More to Explore

Frequently Asked Questions About Best Buy Carmel Mountain

How do I check product availability at the Carmel Mountain Best Buy?
How do I check my order status?
My local Carmel Mountain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Carmel Mountain stores’ holiday hours?

Recent Reviews

4.1
(1649 reviews)
Jonathan R
May 01, 2026
5 out of 5
Incredible experience! The staff here is super knowledgeable and really goes out of their way to help you find exactly what you need. I love the wide selection of electronics and the latest tech gadgets—definitely my go-to spot for all things tech!
J D
March 24, 2026
1 out of 5
The staff know absolutely nothing about their products, and the door alarm is going off once a minute
Response from Best Buy
March 24, 2026
Good Evening, J D, We would love to learn more about the experience you had regarding the employee's lack of knowledge with the products you were shopping for, so we can work to provide a better experience in the future. Please feel free to send our team a private message on social media and we will partner you with a specialist. In your message, make sure that you include your Google review case ID: #134329. - Facebook (https://bby.me/njZwK5) - Twitter/X (https://bby.me/6OHJUI) - Instagram (https://bby.me/MrUAvO)
Ryot C
March 23, 2026
5 out of 5
Closing this store was a local travesty for carmel mountain; this was my go to for all my electronic needs. First Circut City, now this? Truly the end of times.
Dale W
March 09, 2026
5 out of 5
Bought my Fridge and TV there last October..Manager (Jonathan) Brought the TV to my home himself since the Fridge came from their DC..hope they kept him after closing!🫡

About Best Buy Carmel Mountain

bestbuy.com