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Frequently Asked Questions About Best Buy Carmel Mountain

How do I check product availability at the Carmel Mountain Best Buy?
How do I check my order status?
My local Carmel Mountain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Carmel Mountain stores’ holiday hours?

Recent Reviews

4.2
(1616 reviews)
Stephen L
September 30, 2025
3 out of 5
Its best buy
Response from Best Buy
September 30, 2025
Hello, Stephen, Thanks for taking the time to leave your review. We would be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/9b8pwa), Twitter/X (https://bby.me/orragj), or Instagram (https://bby.me/d5zq4u). Please reference Google Review #50206.
Evan Z
September 28, 2025
1 out of 5
Call the store and you quite literally cant talk to a person unless you answer their automated 21 question game. After 8 questions I got nowhere and had none of my questions answered. Won't be using Best Buy anymore.
Response from Best Buy
September 28, 2025
Hello. We do understand it can be frustrating when trying to reach a store. If they are unable to pick up calls at the time of calling, your call is routed to our support line where a qualified agent can provide support for your situation. If you need any assistance or have any questions, you can also reach out to us on Facebook (https://bby.me/9dqi5j), Twitter/X (https://bby.me/0nuxss), or Instagram (https://bby.me/arcyw7). When reaching out, please include your Google Review number 49315. Thanks!
John T
September 18, 2025
4 out of 5
Friendly and helpful people here.
Raju S
September 04, 2025
5 out of 5
Good store

About Best Buy Carmel Mountain

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