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Best Buy Mission Valley
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Mission Valley
How do I check product availability at the Mission Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6922 reviews)
Joe A
September 03, 2025
5 out of 5
Cheap supermarket price wise but good place to shop
Yuheon J
September 02, 2025
1 out of 5
Horrible customer service from the staff. One employee intentionally ignored me when I approached him and said "excuse me" (he was a tall guy wearing glasses working at around 1-3 PM on September 1st) I had to wait 10+ minutes just to buy an iPad. Overall terrible store.
Response from Best Buy
September 02, 2025
Hello, Yuheon,
Thank you for letting us know your concerns while visiting our Best Buy store in San Diego on Labor Day. I can certainly understand that stores can be busy during the holidays. If you would like support or to provide more information about your experience in store please reach out to us on any of our Social Media Profiles below with Review 38217 for support.
Facebook (https://bby.me/fb7h0l), Twitter/X (https://bby.me/t6nmwq), Instagram (https://bby.me/k44xvh)
Sincerely,
^ Tommy
Reza A
September 01, 2025
1 out of 5
I had a very frustrating experience with Best Buy regarding my recent order. After asking to expedite the delivery, I discovered that the address they had on file was incorrect. I called customer service six times and spent over three hours trying to get it corrected, but they were unable to change the address, claiming they couldn’t modify it.
To make matters worse, one of the customer agents even hung up on me during a call. This has made me lose trust in their online purchasing system. I would not recommend shopping online with Best Buy based on my experience.
erin b
August 31, 2025
5 out of 5
Nathan helped us find a specific data cable and he was SO KNOWLEDGEABLE! He answered all of our questions and gave us more information to make an informed decision about our purchase. We were so lucky he was working that shift!