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Best Buy Mission Valley
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Mission Valley
How do I check product availability at the Mission Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(7040 reviews)
Hoang N
November 28, 2025
5 out of 5
Friendly associates, good product
Patricia H
November 28, 2025
5 out of 5
excellent customer service
Dan M
November 28, 2025
1 out of 5
Not great customer service. If you buy a MS Office product download, don’t expect any help from the store.
Receipt from Best Buy states to go to office.com/setup to activate. Continually received “token not found” error when trying to activate. Was told by the store to call Microsoft. Microsoft said to deal with Best Buy. Went back to the store and they said call Best Buy Corporate.
After a good amount of digging online, found out I had to go to Microsoft.com/redeem in order to activate. Can’t imagine I’m the only one to have encountered this and would have been much easier if the place that sold this product had the correct information.
Andrea F
November 28, 2025
1 out of 5
The worst customer service ever to exist. If you can get your electronics somewhere else I highly encourage you to do so. And don’t buy their membership it’s a money grab from them and useless.
Response from Best Buy
November 28, 2025
Hello, thank you for leaving us a review here. Can you please reach out to us on Facebook (https://bby.me/19hfet), Twitter/X (https://bby.me/yjwozh), or Instagram (https://bby.me/rrpgs2) with more information about your experience? Please begin your message with "This is regarding my Google Review #76806".