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Best Buy Mission Valley
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Mission Valley
How do I check product availability at the Mission Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(7177 reviews)
Raquel P
April 02, 2026
1 out of 5
Went to beat buy to purchase a full set of appliances for a unit and the sales rep clearly didn’t want to work. They have a nice showroom but the rep refused to look at the different models to find what I was looking for. I needed a counter depth fridge without a water dispenser and he was trying to sell me one with the dispenser and not willing to check the system to see what options they had. I don’t think they work on commission. I did find a stove at a really good price but it was so frustrating dealing with him that I walked away and bought everything at Lowe’s. They had good price, good customer service and efficient. They wanted to make the sale and they got the business. And with the pro account I got a discount. Don’t buy appliances at Beat buy. And I also found out that random business and people will sell appliances in the Best Buy website but they are not affiliated with Best Buy so you have no warranties. Stay away.
Response from Best Buy
April 02, 2026
Hello. Thank you for your feedback regarding your shopping experience. If you need any assistance, or would like to get your interactions documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, Twitter/X: @BestBuy Support. Please be sure to include Google Review number 137598.
Thanks!
Samuel I
April 02, 2026
5 out of 5
Good Customers Service!
William C
March 27, 2026
1 out of 5
Go pro don’t work
Karen W
March 27, 2026
5 out of 5
This store has great customer service skills! I originally went to the El Cajon store. I waited 15 minutes at the counter for service without any acknowledgement. I then asked if I could be helped, only to wait another 10 minutes.. Nothing, no acknowledgement, no eye contact, nothing. After a few more minutes, I started to escorted my 2 grandchildren out. I was pretty frustrated. On the way out, I used the "F" word and the manager was quick to correct me, but not concerned why I was frustrated. I had just spent over $2000.00 a few weeks before. I will go out of my way back to the Mission Center store. They seem to appreciate their customers more. I live in Harbison Canyon, near Alpine!