Cheyenne I
November 22, 2024
just go anywhere else. we bought a phone yesterday and had to switch providers. I don't know what they did or how but my phone is unusable and they didn't move my husbands number over. so we are on day 2 of trying to fix this mess. I haven't had a phone in 24 hrs and were paying for 2 or 4 phone lines with two different providers.
Response from Best Buy
November 22, 2024
Hello, Cheyenne,
Thanks for reaching out and providing your feedback. I know how important it is to have a functioning phone so I can understand how you might be feeling. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64460435. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
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Google Review #64460435
Thanks,
^Ezra
Best Buy credit card is the best
Lawrence L
November 18, 2024
Good option for various electronics and appliances. Plenty of parking. Suggest you browse online before going to the store to see if they have what you want.
Joseph B
November 14, 2024
Went to this story many times, but this time will be my last time. Was looking at speakers, needed an associate looked for one couldn’t find one. Stood there for a while longer was circled by an older security guard around 4 times. Like bro if you think I’m stealing say something and stop harassing me while I try to shop. Security guard gave me a dirty look on the way out. If your gonna treat customers like thief’s don’t expect them to shop there. I can order something online and not be treated like a thief
Response from Best Buy
November 15, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to browse around when I am shopping in store. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64428626".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
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