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Best Buy Mission Valley
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Mission Valley
How do I check product availability at the Mission Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(7070 reviews)
Jonathan A
December 25, 2025
5 out of 5
Thanks to everyone of the employees at best buy for making my Christmas shopping experience easy.
Alisina A
December 24, 2025
1 out of 5
Closed 3 hours early on Christmas Eve
Keely R
December 24, 2025
1 out of 5
We bought a TV at the Mission Valley Store, and 2 days before the scheduled delivery, they said it was no longer available via a voicemail. I tried to call back the number unsuccessfully several times. Very poor customer service how they handled this situation. I had to spend hours on the phone trying to track down a replacement. The corporate customer service was very helpful, but the Mission Valley experience was very disappointing. When you purchase an item you expect that it will be reserved and delivered and they won't “sell” your TV to another consumer.
I appreciate your quick response and sent a message via Facebook. I’m looking forward to hearing back on the below. Thank you and Merry Christmas.
This raises several concerns for us:
• We had already completed the purchase—so it’s unclear how the item is now unavailable
• We were notified nearly a month later, rather than closer to the time of purchase
• The lack of proactive communication
We would appreciate having someone from the Mission Valley store reach out to:
1. Explain what happened with our order
2. Clarify next steps and available options
3. Help identify a solution
Keely Ryan
Response from Best Buy
December 24, 2025
Hello, Keely,
Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing clear communication about an item you purchased. Nevertheless, we appreciate your feedback, and would like to look into this further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #94493" when reaching out on social.
Khalid M
December 24, 2025
5 out of 5
Some good items were on sale