Frequently Asked Questions About Pacific Sales Kitchen & Home La Jolla
How do I check product availability at the Pacific Sales La Jolla?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales La Jolla store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales La Jolla stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales La Jolla store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(275 reviews)
C B
May 10, 2025
5 out of 5
Chris B was awesome- knowledgeable and very patient- no pressure, just help!! Thanks Chris for making a big purchase less stressful
Peter A
May 06, 2025
5 out of 5
Chris was amazing as we worked through a number of product specifications details and delivery planning and scheduling. We’ve been purchasing all of our major appliances from Best Buy/ Pacific Sales since 2010 and will continue to do so in the future.
Sabrina R
May 03, 2025
5 out of 5
Got great service from Gifted and Joseph!
Nancy s
May 03, 2025
5 out of 5
Delightful shopping experience. Greeted upon entering by a gentlemen at the front door who offered me a beverage and a flyer of the stores ad. I spent time with Kim and Dan both very knowledgeable and helped me select my kitchen. Best part of it all is I was able to finance my entire purchase with them which helped out tremendously. Thanks Kim and Dan