Frequently Asked Questions About Pacific Sales Kitchen & Home La Jolla
How do I check product availability at the Pacific Sales La Jolla?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales La Jolla store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales La Jolla stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales La Jolla store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.7(403 reviews)
Stephen N
December 20, 2025
5 out of 5
Alec and Christopher took great care of me. They answered all my questions and set up delivery and haul away very efficiently. I have been a customer of Pacific Sales and Best Buy for many years and will continue there as well.
Jim M
December 18, 2025
5 out of 5
We are repeat customers. Our plumbing salesman is named Gifted. High level of product knowledge, no b.s.
Store has full range of Toto toilets on display.
Hausting H
December 18, 2025
5 out of 5
Wonderful service, great showroom. Couldn’t ask for better.
Bobbie B
December 18, 2025
5 out of 5
Purchased our wolf and subzero appliances here through Gifted Green and would 10/10 recommend. Everyone is so friendly and helpful!