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Pacific Sales Kitchen & Home Mission Valley
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Frequently Asked Questions About Pacific Sales Kitchen & Home Mission Valley
How do I check product availability at the Pacific Sales Mission Valley?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Mission Valley store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Mission Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Mission Valley store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(295 reviews)
Jessica V
December 20, 2025
5 out of 5
I have built several homes and purchased appliances, plumbing fixtures, toilets, among other products at Pacific Sales. I have worked with Dan in plumbing many times, and he has always been excellent and extremely knowledgeable about the products. I recently worked with Xylina in appliances, and she was also outstanding—very knowledgeable and helpful throughout the process. Bradley provided excellent customer service as well.
I truly cannot recommend this place enough. The team is consistently professional, experienced, and a pleasure to work with.
Julio N
December 20, 2025
5 out of 5
Ask for Xylina Romero! She was easy to reach, super available, and snatched all the best discounts for our kitchen remodel. Our appliances package got super discounted and we were very positively surprised. Will purchase all my future appliances here!
S R
December 17, 2025
5 out of 5
The personnel at this location demonstrate expertise, professionalism, and offer outstanding customer support. In particular, Xylina dedicated time to assist us during multiple visits, and provided showroom guidance, detailed product line discussions, and thorough explanations. The front reception staff is also very helpful, and we appreciate the assistance provided by Bradley. I highly recommend collaborating with the Mission Valley staff for a great customer experience.
Katie “
December 15, 2025
1 out of 5
Horrible instalation. Old oven died, not much available as it's only 24" wide. Found the perfect size. Turns out it was the same one from before, just updated. Thought we dodged a bullet until install day. Texted they'd be here between 8-12pm. My mom called to find out they were closed on Mondays. Arrived at 4 I believe. Said it was too wide & proceed to cut the side wood down. Then worked on brand new oven in the street forever. Not sure what that was about. Shouldn't have had to do anything to it, one would think. Speaking Spanish the whole time, which is fine, but don't know what was going on as they never explained to us what was going on. It's now five thirty...still installing. My 82 year old mom has started barking complaints. Please don't use outside people to install without being open. Will not recommend or use again. Update at 5:42pm. Now they've asked for money. My sister informed them that my mom already paid for installation. 🤬