The worst company in history. It's a mental illness. The shipment may arrive or it may not. They give you reasons like the address is incorrect. I've sent it several times, and I'm still waiting. A week has passed, and every day it's the same thing: my order hasn't arrived. They use artificial intelligence most of the time to talk to customers. Isn't there a phone to talk to the employees? Doesn't this company have any customer service centers? They love to torture customers. I don't recommend this company. It's
terrible, terrible, terrible.
Worst customer service you could possibly imagine, absolutely no accountability, nearly impossible to get anybody on the phone, nothing but promises made and broken. They have wasted my time over and over and not done the promised data transfer on my computer when I purchased a new computer. I paid for all the Geek Squad stuff and all the bells and whistles and got absolutely horrific customer service with zero accountability. Buy a computer ANYWHERE else. They just dont care.
Had my dashcam installed here and the whole experience was excellent from start to finish. The employees were friendly, professional, and did an awesome job, super clean installation with everything looking tidy and well done. He also took the time to recommend that I interact with the dashcam, learn the features, and told me to reach out if I had any questions. Great service, great work, and I’d absolutely recommend them if you want a clean, professional dashcam install.
bestbuy stores all suck, this is one of the worst.
Response from Best Buy
February 09, 2026
Hello,
Thank you for sharing your review with us. We strive to provide a great experience and can see this may not have been properly reflected during your visits.
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