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Frequently Asked Questions About Best Buy San Diego

How do I check product availability at the San Diego Best Buy?
How do I check my order status?
My local San Diego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Diego stores’ holiday hours?

Recent Reviews

4.2
(2778 reviews)
Robin M
April 01, 2026
3 out of 5
Best Buy is good for What it has , but I was turning a cornerI wanted the sharp shelfs cut me on my shoulder. Was not happy about that!
Response from Best Buy
April 01, 2026
Hello, Robin, We appreciate you taking the time to reach out to us regarding your experience. What you've mentioned is quite concerning. If you have not reached out to the management team at the store, please message us with the details through our social media channels on Instagram (https://bby.me/TsqRM8), X/Twitter (https://bby.me/2OXlRQ) or Facebook (https://bby.me/f8zlkZ). Please send us a message with the full details of what took place. Also add Google Review 137322. We look forward to hearing from you.
Cory H
March 23, 2026
2 out of 5
I want to support these physical stores before our only options are Amazon and their awful knock off products. I found a tv mount that I needed, but the checkout was a disaster. There were two employees assisting customers with Geek Squad issues and no one assisting customers looking to check out. There were plenty of employees walking around unoccupied. People in front of me were visibly angry seeing they had been waiting far longer than I had. I left my stuff and went home to order my product online. This store has no direction or leadership. I’m irritated that I spent over an hour of my day driving to the store, navigating the store, and driving home for nothing when I could have spent five minutes online.
Response from Best Buy
March 24, 2026
Hello, Thank you for the review. We understand the importance of being able to check out in a timely manner. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 134050
CHAONAN L
March 20, 2026
1 out of 5
I ordered a gaming laptop from the Best Buy website on January 29, with an expected delivery date of February 10. However, it was marked as delivered on February 6 at approximately 1:00 PM, five days earlier than scheduled. Later that same afternoon, around 3:00 PM, the delivery driver returned and took the package from my doorstep. As a result, I never received the laptop. I contacted Best Buy and waited for the outcome of their investigation. I was later informed that they could not provide a reshipment or refund and was advised to contact local law enforcement and my bank. I filed a police report, and the police recommended that I continue pursuing the matter directly with Best Buy. As a consumer, I am deeply disappointed with how this situation has been handled and expect a reasonable resolution. I am requesting a refund or replacement, as the issue occurred during the delivery process arranged by Best Buy!
josr
March 17, 2026
5 out of 5
Me gusta mucho ir a Best Buy

About Best Buy San Diego

bestbuy.com