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Best Buy San Diego
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy San Diego
How do I check product availability at the San Diego Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Diego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Diego stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Diego Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2576 reviews)
David G
November 21, 2024
1 out of 5
Unsatisfied with audio installation!
Sharon W
November 21, 2024
4 out of 5
Had to go to 3 stores to find a car radio as only Mira Mesa installs now. They were great, as was the Chula Vista store, in helping choose the right radio. Only complaint is how long it took to get someone to talk to us at all 3 stores. Hopefully the install next week good smoothly!
N S
November 11, 2024
1 out of 5
I recently had a disappointing experience at this Best Buy. I was hoping to get a price match that corporate confirmed could be approved by the store manager. There was no policy issue preventing it, and one of the store associates was very helpful and ready to process the price match. However, the manager, refused to honor it—twice. His decision felt arbitrary and discriminatory, especially when the store had every opportunity to make it right.
After this experience, I went to another Best Buy, where the manager had no problem approving the price match. The inconsistent and unfair treatment at this location left me frustrated, and I hope corporate takes notice of these kinds of customer service issues. Shoutout to the associate who tried to help, but sadly, the manager’s poor decision overshadowed their efforts.
Response from Best Buy
November 12, 2024
Hello, N Sayed,
Thank you for reaching out, and for taking the time to share your experience here with us. We strive to make all of our customers feel welcomed in the store, and understand how we would feel in this situation. We would be happy to document any feedback you may have. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64413580
regards,
^Brandon
hughtube88 o
October 28, 2024
5 out of 5
Great deals online, and I even got a phone case that was 100 bucks for 22 dollars. Awesome value