Best Buy San Diego

Needed to exchange under a warranty. Fast, easy & convenient.

I ordered online and picked up in store soooo smooth ty Best Buy

the dumbest store that could possibly exist! CUSTOMER ORIENTATION IS ABSENT absolutely. I bought a laser printer and had no opportunity to test it at all. A message appeared that the toner was empty or damaged... I brought it to the store, asked them to check it - according to some employee - which they have no right to do (people who have experience with technology every day) did not even look... having found out that the return period had expired - they simply said: CONTACT THE MANUFACTURER...! -1 client may not affect anything for them, a disgusting experience will never drag me here.

Absolutely horrible tv buying experience. Bought tv July 3rd. By the second week of August the tv started failing. Best buy only has a 2 week return or exchange policy. So I was referred to the tv manufacturer warranty department. You could only imagine what a headache that was. 3 phone calls later I was given the correct number only to be referred back to geek squad for them set up an appointment. 1 week later the geek squad person, who was very nice and knowledgeable, walked in my house and literally stated the tv needs to be replaced completely. He stated he would put in a service as unfixable and a claim should be approved in a few hours. Later that evening he called and Stated that best buy denied his claim and they want him to try and fix it. The next appointment is 2 weeks out. I've literally been out a tv for 4 weeks. It's not even an expensive. I've contemplated just buying a new one and tossing this one because it's such a headache. GO BUY A TV AT WALMART OR COSTCO!!!! DO NOT BUY A TV AT BESTBUY!!!