Best Buy San Diego

Do not connect Verizon here. Beyond disappointment.

I had an amazing experience at the Mira Mesa Best Buy thanks to Dan, Justin, and Danielle! Dan and the Mira Mesa team provided exceptional service and went above and beyond to help us with all our questions about TVs. Dan patiently walked us through different options, explained everything clearly, and even helped us compare models in detail. We ended up staying in the store for nearly six hours, and throughout the entire time, every team member we interacted with was patient, friendly, and genuinely helpful. Out of all the Best Buy locations we’ve been to, this was by far the most helpful and customer-focused experience we’ve ever had. I will definitely be recommending all of my family and friends to visit the Mira Mesa Best Buy and ask for Dan and his team when they need anything. They truly made our shopping experience outstanding!

I don't have an issue with BestBuy in general, but this store is extremely bad. Back in March of this year, I went to return a laptop and exchange it for another one. When I went to erase the my personal data from the laptop like my passwords and Google login, the disgusting employee suggested I was deleting adult videos from my laptop. I had made no comment or any suggestion to even come to that conclusion and apparently making sure your passwords aren't stored on a laptop you're returning means you have adult content. I reported this to the manager at this location as this is textbook sexual harassment (even though I'm a man and this is extremely unprofessional). I had hoped some action would be taken against this disgusting employee but when I had come back to this location I had seen him still working there and am really disappointed. I would stay away from this location.

Love this store and its associates