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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy San Diego
How do I check product availability at the San Diego Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Diego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Diego stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Diego Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2849 reviews)
Yossef E
October 18, 2026
5 out of 5
Fun place to look around, try and shop electronics. You can try different phones, computers, iPads, tablets, video games, see legos, draw with pencil supported tablets. Staff kept offering help. So, pretty easy to get help here.
Justin C
October 16, 2026
5 out of 5
Ordered online and the products were ready to pick up within 20 minutes.
Rocky R
October 14, 2026
5 out of 5
I had a dashcam installed. The entire staff was pleasant, helpful and on time.
Stanley
October 11, 2026
1 out of 5
Worst experience with a Best Buy ever. Bought an Apple Pencil, open box, excellent condition, and received a broken product with no tip and ink all over the internal packaging. Was told I could exchange it for another Apple Pencil at no additional cost over the phone and drove 20 minutes, wasting gas to do so. Only after arriving was I informed by the supervisor that they had no open-box pencils available. I was told I would have to pay more to get a new one if I wanted to leave with an Apple Pencil for a mistake that was made on their end. A refund was offered, but I needed an Apple Pencil regardless, so that was off the table. When I brought up how this was a mistake on their end, they said that buying open-box items always comes with a risk and the discounted price factors in potential costs for repairs. How does it make sense for an "excellent" condition item to be broken? The supervisor had no answer and offered no solutions to help with the inconvenience. Absolutely no accountability and horrible customer service. Please take your business elsewhere; this place will not accommodate you at all.
Response from Best Buy
October 12, 2026
Hello!
Thank you for sharing your feedback with us. We strive to provide excellent customer service, and we understand that receiving a broken product and not receiving the support you need is far from ideal and can take away from your overall shopping experience. Please send us a direct message through our social media channels, so we can look into this further and assist you. Be sure to mention Google Review 233850 in your message.
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