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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy San Diego
How do I check product availability at the San Diego Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Diego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Diego stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Diego Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2837 reviews)
Jesus R
August 26, 2026
5 out of 5
Muy buen servicio
Negin M
August 24, 2026
1 out of 5
Terrible experience with Best Buy from the beginning. The employee helping us place the order seemed rushed and did not clearly answer my questions about financing or the protection plan. He gave very short answers, rushed through the order, and as soon as it was placed, he walked away to help another customer instead of making sure we had no other questions.
He also forgot to include my apartment number even though I double checked the address with him twice, which delayed the delivery. When the laptops finally arrived, the package was damaged and one laptop had a cracked screen.
After all of this, their only solution was an open-box laptop for just $50 less, and I would have had to drive to another Best Buy location to pick it up. When I declined, customer service made no effort to find another solution and simply refunded me.
Extremely disappointing service from start to finish. Worst customer service I’ve experienced, and I will never buy from Best Buy again.
Response from Best Buy
August 24, 2026
Hello, Negin,
We appreciate you taking the time to share your feedback. Having your new computer arrive damaged would be very frustrating, so we can understand your concern. We'd be happy to look into this for you. Please connect with us through social media. You can find us on Facebook (https://bby.me/D8FtOF), Twitter/X (https://bby.me/SeEF2k), or Instagram (https://bby.me/DpVmPM). Please reference Google Review, #209513.
Adam C
August 22, 2026
5 out of 5
I had a terrible experience at the Verizon across the street.
I went to Best Buy looking for a new phone, I knew exactly what I wanted and wanted to spend. Jaxson was extremely helpful right off the bat. Gave me my options and was answered all my questions. He probably got me to spend a little more than originally planned because of his attitude alone. He made the process smooth and efficient.
Hopefully management sees this and gives him some kudos
Arundhati
August 22, 2026
5 out of 5
As always very nice experience 👍