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Best Buy San Diego

4.2
(2747 reviews)
9540 Mira Mesa Blvd
San Diego, CA 92126
(858) 831-9003
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Frequently Asked Questions About Best Buy San Diego

How do I check product availability at the San Diego Best Buy?
How do I check my order status?
My local San Diego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Diego stores’ holiday hours?

Recent Reviews

4.2
(2747 reviews)
George
January 27, 2026
2 out of 5
Actually a great store in terms of layout and stock. Had some good tech and am grateful what I needed was in stock so I could get it same day. However, checkout area was a train wreck. No one manning the counters, and employees avoiding eye contact as you stand in a poorly demarcated area. Eventually a manager (?) started to help me, then immediately passed me off to another employee who walked by. Idk really what Best Buy thinks its competitive advantage is to Amazon and B&H is but I guess it's not the personal touch element.
Response from Best Buy
January 27, 2026
Hello George, We're happy to hear that you had an overall good visit at our location. We would be asking the same questions you’re asking about your check-out experience though. And we’re really grateful you took the time to share your experience with us. We want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #10717 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/bx88cf) • Twitter/X (https://bby.me/6360xi) • Instagram (https://bby.me/g0tg41)
R H
January 26, 2026
1 out of 5
I bought a laptop for $1200 paid cash. I bought mainly for work but my company decided they would provide me the laptop. I never opened, have the receipt. I decided to return. Best buy return policy is you have to signup with them so they can spam you with junk emails and then 15-30 days to refund you with by check. This is BS. charge you $45 restocking fee. return should be the same paid cash, refund should be in cash like other retailers. We Will never shop Best buy ever again. Also told all my coworker and family. Shop Amazon, Costco, Wal-Mart they have most everything and return policy is simple.
Response from Best Buy
January 26, 2026
Hi there, Thanks for sharing this review with us. We can understand your concerns regarding being charged a restocking fee, as well as the refund method not being what you were expecting. If the product was not opened, you should not have been charged the restocking fee, so we'd like to discuss this further with you and look into this. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/omz4lb), Twitter/X (https://bby.me/f1gb64), or Instagram (https://bby.me/hfsq1l) and mention your "Google review #109407," we'll be happy to look into this with you.
nikhil k
January 26, 2026
5 out of 5
Got Power Bank , exceptional Genius bard geek squad. But must say price little more than Amazon and variety is less esp. the newest top end power bank. Still the convince to go get in night and very helpful squad makes it worth the visit. thanks.
Sarah A
January 21, 2026
1 out of 5
If I can't call the store and ask a question, then I won't be buying there.

About Best Buy San Diego

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