Best Buy San Diego

Had a terrible experience buying a TV There Got there in the morning.. Went to the t v department.. Waited for a half an hour.. Then the supervisor came over to help me.. Just wanted to buy a new t v.. Had the exact t v and model that I wanted , they had it there.. So I bought the t v. The supervisor proceeded to try to sell me a bunch of other stuff that I didn't need.. And then copied down the wrong email address.. I bought the extra stuff t v bracket mount for the wall and install by their third party geek squad.. My girlfriend and edther friends reminded me that I got ripped off.I didn't need all that extra stuff... So I went back and got a refund on the 2 items.I did not need.. From then on it's been a nightmare.. Because He copied down the wrong email address.. At least they had my phone number.. Spent hours trying to update my real Email address.. Customer service couldn't fix it... Still hasn't been fixed... Set up a delivery date for it to be delivered my t v in the morning.. They couldn't deliver it in the morning.. Had to reschedule.. Call the delivery department said that they had multiple deliveries.That day that it wouldn't be delivered till 3 p m-7 p m.. I gotta be at work at 4pm. All the department seems like they have issues..‼️

Awesome selection of electronics and helpful staff! I found exactly what I needed and even got some great tips on setup. Definitely my go-to place for tech shopping!

Update from my post shared 3 months ago: Just three months after my most recent repair, my craft ice maker once again clogged up and has stopped working. I contacted Best Buy only to find out that my extended warranty expired three months ago, and despite the recent repair, my ice maker is no longer covered under warranty. I was previously told by Best Buy agents that repaired parts are covered for one year. Apparently that is not the case. Save your money and shop elsewhere. ORIGINAL POST: I strongly discourage anyone from buy appliances from Best Buy. Four years ago I purchased a $4k LG refrigerator, among many other appliances during a kitchen remodel. Less than a year later, the refrigerator’s craft ice maker stopped working. Geek Squad ultimately replaced the ice maker. Since then I’ve experienced this same issue nearly a dozen times. Recently, the Geek Squad agents did not show up for a pre scheduled repair appointment that was made three weeks in advance. I was not given advanced notice of the canceled appointment, and instead was notified the morning of. I’ve asked to return the refrigerator, and I’ve even asked for a replacement or store credit to purchase a new fridge. Best Buy has refused all requests. Their only response has been, “We’re sorry for the inconvenience” and for me to continue scheduling service appointments. According to many of the Geek Squad technicians I’ve spoken with, LG is notorious for making poorly designed ice makers, and Best Buy absolutely refuses to work with its customers. Rather than standing by the products they sell, they push garbage units and shaft their customers. Costco will be my go to store for appliances going forward.

Got the product as expected in a timely fashion. The rep handling the sale choice was courteous and efficient. All was delivered by UPS, working as expected.