Frequently Asked Questions About Pacific Sales Kitchen & Home San Dimas
How do I check product availability at the Pacific Sales San Dimas?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Dimas store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Dimas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Dimas store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.7(228 reviews)
Gena V
September 11, 2026
5 out of 5
Had a wonderful experience today at Pacific Sales in San Dimas! Joseph was nothing but patient and helpful while we were trying to pick out the best appliances for our new kitchen.
Paul was also a tremendous help in ordering the right faucet and pot filler for us, and he was able to get us a great sale price. He was especially helpful when I realized I had ordered the wrong pot filler. Paul quickly corrected my order and made sure I would receive the right one on time.
I highly recommend Pacific Sales in San Dimas for all your kitchen needs! Joseph and Paul went above and beyond to make the entire experience easy and stress-free. Thank you both for the outstanding customer service!
Terri M
September 03, 2026
5 out of 5
Shout out to Fernando for helping us set up delivery on our appliances. I was having a hard time getting through the email and phone number provided, so I walked inside the store and Fernando took care of it right away and helped me gain some reward credits too! That's what I call excellent customer service!
Cecilia H
August 27, 2026
5 out of 5
Paul was extremely helpful and knowledgeable in assisting our purchase for our kitchen. Great selection of products as well. Nothing but great things to say!
Helen D
July 27, 2026
5 out of 5
My experience at Pacific sales was very easy and productive.
I was able to purchase everything I needed for my bathroom remodel project. Joseph, the Plumbing Manager is very knowledgeable and helpful.
Thanks again.