Frequently Asked Questions About Pacific Sales Kitchen & Home San Dimas
How do I check product availability at the Pacific Sales San Dimas?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Dimas store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Dimas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Dimas store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(132 reviews)
Gloria S
May 27, 2025
5 out of 5
Awesome experience. Joe was a lot of help regard specs on my new stove top Everyone was extremely pleasant. I was there a year ago buying oven that’s the reason why I went back because again joe was very helpful great experience.
Eddie L
May 26, 2025
5 out of 5
Joe was super helpful while we were shopping for a new washer. Great customer service.
Yvonne C
May 26, 2025
5 out of 5
Always a pleasure shopping at the San Dimas Pacific Sales. We got outstanding service from the manager Gabe in selecting our wine refrigerator. We’ve been making the drive from Riverside to this location for all our appliance needs for years and have always received the best service. We never feel pressured or rushed in our selections and leave with the product(s) that more than meet our expectations. The staff are always friendly and welcoming and the showroom is beautifully laid out.
Samantha L
May 25, 2025
1 out of 5
Sales people very unhelpful. All young Hispanic males, and although I told them my fridge was broken they showed no interest in selling me a new one. I am an older single woman. Really strange. How do they stay in business