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Pacific Sales Kitchen & Home San Dimas
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Frequently Asked Questions About Pacific Sales Kitchen & Home San Dimas
How do I check product availability at the Pacific Sales San Dimas?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Dimas store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Dimas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Dimas store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(154 reviews)
Katherine O
September 08, 2025
5 out of 5
My husband and I just bought our appliances on Saturday evening, 9/6. We started the shopping process with Meliza the week prior. I thought I was going to do a Thor appliance suite but with Meliza's help, I was able to figure out exactly what I wanted and needed, which ended up being a Bosch refrigerator & dishwasher and a wolf oven/range. It was not a quick or easy decision for me and Meliza walked me through everything and sent countless emails / phone calls back and forth during the process. We finally had a few minutes on Saturday evening before they closed to come in and make the purchase, and we were in and out within about 20 minutes, even with our Best Buy credit app. She and Sebastian made the process so smooth! I'd definitely recommend everyone to try them out!
Alex d
September 07, 2025
5 out of 5
I recently went in and purchased bathroom fixtures for our newly remodel restroom. The sales team, Joseph, made our experience painless as he was knowledgeable in that particular department! We returned and purchased a new kitchen sink and kitchen fixtures! Again, the pacific sales team was friendly and like before, made our visit seamless! Thank you to the great management team, Gabriel, for being on top of his team of experts! We will see you soon for our next purchase.
Isabella K
September 05, 2025
5 out of 5
I had a great experience at this store, customer service was 10/10.
Aileen T
September 04, 2025
5 out of 5
I recently purchased a refrigerator from Pacific sales. The sales man who helped me is Joe. He is really nice and made sure we got the appliance delivered on time for our installation