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Pacific Sales Kitchen & Home San Dimas
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Frequently Asked Questions About Pacific Sales Kitchen & Home San Dimas
How do I check product availability at the Pacific Sales San Dimas?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Dimas store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Dimas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Dimas store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(219 reviews)
Anthony E
June 11, 2026
5 out of 5
⭐⭐⭐⭐⭐
I had a fantastic experience at Pacific Sales in San Dimas. Stephanie and Joseph in the plumbing department were absolutely outstanding. They were knowledgeable, patient, and took the time to answer all of my questions without ever making me feel rushed. Their recommendations were thoughtful and helped me find exactly what I needed for my project.
It’s rare to come across customer service like this these days, and both Stephanie and Joseph went above and beyond to make the entire process smooth and stress-free. If you’re visiting Pacific Sales and need assistance with plumbing products, I highly recommend seeking them out. They truly represent what great customer service should look like.
Thank you, Stephanie and Joseph, for all of your help! I’ll definitely be returning for future projects.
amy
June 10, 2026
5 out of 5
Fern was amazing! He explained everything so clearly and thoroughly, making sure we understood every step of the process. He was incredibly patient, took the time to answer all of our questions, and made us feel comfortable the entire time. Highly recommend working with him!
Emils C
June 10, 2026
5 out of 5
I am a contractor and love bringing my clients here but this time I came for my home to buy my Refrigerator, Washer, and Dryer. Thanks to Fern and the team. Always amazing!
hi h
June 10, 2026
5 out of 5
Fernnnn is the best