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Pacific Sales Kitchen & Home San Dimas
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Frequently Asked Questions About Pacific Sales Kitchen & Home San Dimas
How do I check product availability at the Pacific Sales San Dimas?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Dimas store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Dimas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Dimas store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(215 reviews)
Melisa E
June 06, 2026
5 out of 5
I stopped by Pacific Sales looking for ideas for an upcoming home project and was fortunate to work with Stephanie. She was incredibly knowledgeable, patient, and genuinely interested in helping me find the right options. She took the time to walk me through different products, explain features and benefits, and answer all of my questions without ever making me feel rushed. What stood out most was her attention to detail and her ability to make the entire process feel easy and enjoyable. Stephanie’s expertise and customer service made a huge difference in my experience. Thanks to her guidance, I left feeling confident in my decisions and excited about my project. I highly recommend asking for Stephanie if you visit Pacific Sales.
Isabel
June 06, 2026
5 out of 5
Store Team member Paul helped us decide on a new kitchen faucet. He was very knowledgeable on the items. Very confident in his recommendations. We were happy with the kitchen faucet that we purchased.
Lewis P
June 02, 2026
5 out of 5
Stephanie at Pacific Sales in San Dimas was extremely knowledgeable, patient, and took the time to answer all of my questions. Her recommendations helped me find a beautiful and functional shower system that fit my needs. I truly appreciated her professionalism and expertise and would highly recommend her to anyone planning a bathroom renovation.
Mohit M
May 30, 2026
5 out of 5
Great experience.