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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7647 reviews)
Chris W
February 17, 2025
4 out of 5
They’re a little understaffed but man the staff do a good job of making returns and purchases so fast and easy! Easier to get in and out here than shopping online!
Federico S
February 16, 2025
1 out of 5
Sells broken products then doesn’t do cash refund .
Response from Best Buy
February 16, 2025
Hi Federico,
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, and that you may have received a defective product, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64820817.
Thanks,
^Caleb
Edwin G
February 15, 2025
5 out of 5
This place is great, common sense and helpful. The other day I purchased a case for my phone at the Best Buy on Colman but the price was wrong. I opened the product and then I realized the case was listed at $19 and I was charged $49, I didn't notice. I asked the crew to adjust it but they said it was the wrong case anyway I asked for a refund or if they could change the price since it was open already and they decided to keep the open product, I mean thank you for the refund but kmon, if you give me the refund why not give me a discount.
I end up going to this Best Buy on Harrison and the same issue, the same case was priced for 19 dollars but at checkout the price was 49 dollars. I asked them to review it and if they could do the 19 dollar as shown on display and they did.
DON'T GO TO BEST BUY ON COLMA
Michael A
February 14, 2025
4 out of 5
It was very good bought a tv in Salinas and picked it up in San Francisco no problem