Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8007 reviews)
Antonio B
March 26, 2026
5 out of 5
Loja grande, muita variedade de produtos e atendimento by besta buy, ou seja, muito bom
Anthony L
March 24, 2026
2 out of 5
This best buy it's well underway to closing in my opinion. I came in to buy the newest Samsung ultra watch because I was sent a $50 certificate and waited for an unexaggerated 45 minutes for someone to speak to me about purchasing something. My wife flagged someone who told us to wait even more to speak to someone and after 15 minutes of waiting we left.
It was after work and I was exhausted. I felt like I wasted my time. I'll only come back for Geek Squad
Response from Best Buy
March 25, 2026
We understand the frustration when you were unable to get help making a purchase in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/uA0dUy), Twitter/X (https://bby.me/bK4DD7), or Instagram (https://bby.me/oodkfT), and mention your Google review, 134449.
Fidel G
March 24, 2026
5 out of 5
Good experience
Daniel S
March 24, 2026
1 out of 5
it was not the best buy
Response from Best Buy
March 24, 2026
Hello, Dan,
Thank you for leaving a review. I can understand wanting to find a great value when shopping with us.
If you require support on this matter, or would like to learn more about our Price Match Guarantee, please send us a private message on social media.
We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/4dbSx8), Twitter/X (https://bby.me/cau8mX), or Instagram (https://bby.me/6TWc0v).
Please reference the phrase “Google review #134091” when reaching out.
About Best Buy San Francisco (13th And Harrison St.)