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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7707 reviews)
Moe M
April 12, 2025
5 out of 5
The best Best Buy, but my local one is in 280 Metro Center
Elizabeth P
April 10, 2025
1 out of 5
I ordered an iPad online from Best Buy, and the experience has been nothing short of a nightmare. The item was marked as "damaged" before even leaving the store, the delivery team couldn’t receive it, and it’s now listed as undelivered. Despite this, I’ve still been charged — and Best Buy refuses to process a refund for a product I NEVER received.
Their customer service has been completely unhelpful, passing the buck and offering zero accountability. This kind of negligence and dishonesty is unacceptable. I’ll never shop at Best Buy again, online or in-store — and strongly recommend others avoid it too.
Response from Best Buy
April 10, 2025
Hello, Elizabeth,
Thank you for sharing your recent experience with us here on Google. We understand how important a delivery can be and know how important excellent customer service can be to your experience. We would be happy to take a closer look into this to document your feedback and assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65030587
Regards,
^Brandon
mohammad k
April 09, 2025
5 out of 5
Great staff
Uriel M
April 06, 2025
5 out of 5
Nice stuff, good prices.