Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7925 reviews)
binod d
December 10, 2025
1 out of 5
Worst customer service.
Response from Best Buy
December 10, 2025
Hello, thank you for sharing your thoughts with us here. Can you please reach out to us on Facebook (https://bby.me/pwoczx), Twitter/X (https://bby.me/0xilx2), or Instagram (https://bby.me/wrzpcv) with more information about your experience? Please begin your message with "This is regarding my Google Review #85081".
Rashanda D
December 09, 2025
2 out of 5
Weird energy inside the store from certain employees. Trying to see you stuff when you ask for something.
Response from Best Buy
December 10, 2025
Hi, Rashanda,
Thank you for your review. It can really take the fun out of shopping with the vibe is off. If you need assistance or want to formally document your experience, please send a private message on social media. Kindly include Google Review 84756 in your messge.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
christopher g
December 08, 2025
5 out of 5
I love this Best buy they are extremely efficient friendly and reasonable prices and they cover all your tech needs if you ever take problem go to Best buy you can't go wrong
John K
December 07, 2025
5 out of 5
Great experience buying a TV here. Ask for Max in the TV department - he’s super knowledgeable and even told me the LG OLED I wanted doesn’t include a stand. After talking through what mattered, he helped me narrow down the options and gave a solid recommendation. The prices here are great too - same as Amazon and Costco!
About Best Buy San Francisco (13th And Harrison St.)