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Best Buy San Francisco (13th And Harrison St.)
Services Offered
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8167 reviews)
Zoila H
October 14, 2026
1 out of 5
I went to get a new tablet Monday 10/12 the store wasn't busy, I walked all over the store to get help with no luck, after waiting for 45 minutes and no one helping us, I decided to leave. Horrible experience. No wonder so many stores keep closing, very sad.
Response from Best Buy
October 14, 2026
Good Evening, Zolia,
We understand how you are feeling after not getting the help you needed while in store. We would be happy to review this situation further with you. Please feel free to send us a private message on social media that includes your Google review case ID: #238283.
- Facebook (https://bby.me/xkWuHY)
- Twitter/X (https://bby.me/WpkZuy)
- Instagram (https://bby.me/rzKBgu)
Israel Z
October 13, 2026
1 out of 5
I bought a TV at a huge discount, but it never arrived. When I went to the store, I was told that someone there had cancelled my order without my authorization, and immediately afterwards, someone else bought it. It was a scam.
Response from Best Buy
October 14, 2026
Hi, Israel,
Thank you for reaching out and sharing your experience. We intend to provide a high level of customer service while protecting all of our customer while shopping at Best Buy. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices.
Please reach out to us in a private message on our socials:
Facebook ( https://bby.me/6vaD0l)
Twitter/X ( https://bby.me/t1lZYJ)
Instagram ( https://bby.me/fqTDxD)
Please mention your review #237895, so we can further assist you.
Trillè G
October 10, 2026
1 out of 5
This best buy is prejudice as hell. Spent like 300-500 dollars on a hair dryer for beauty school and put the receipt in my car in the pouring rain, went back in because a friend was buying a TV. And they refused to let me use the bathroom without a receipt. I told them by the time I bring it back into the store with no pockets in this rain the receipt will be destroyed... sure enough thats exactly what happened so I returned the item to get a receipt and THEY STILL WOULDNT LET ME USE THE BATHROOM... truly the management, security, and staff should be done away with(this was a few years ago)
I haven't shopped at another best buy since. Just use Amazon or target, these are not good people.
Response from Best Buy
October 10, 2026
Hi there,
Thank you for reaching out to share your experience. We intend to provide a high quality level of customer service for all of our customers shopping in stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices.
Please reach out to us in a private message on our socials:
Facebook ( https://bby.me/4iyd2v)
Twitter/X ( https://bby.me/eawE24)
Instagram ( https://bby.me/bqGVoO)
Please mention your review #233129, so we can further assist you.
Fabiola A
October 05, 2026
5 out of 5
Nick was super fast 💨 and incredibly helpful! I asked him for advice, and he really went above and beyond to help me find what I needed. He was also very patient and took the time to answer all my questions. I ended up making two purchases. Great service—thank you, Nick!