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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7718 reviews)
Kari D
April 30, 2025
3 out of 5
Good customer service in the store
Saul M
April 22, 2025
4 out of 5
Debería haber alguien que hable español
Chef T
April 20, 2025
5 out of 5
Great place to get answers to any question you can't get answered at with Amazon
Viet-Hung N
April 18, 2025
1 out of 5
Ordered a phone with a trade-in. The employee gave me zero information throughout the trade-in process. So when I wanted to turn on the new phone so I can transfer my phone carrier from the old phone, he didn't let me, not even for 5 minutes. That's because once I trade it in, it legally belongs to best buy. Would've been nice to know that, but as I said the employee gave me zero info beforehand. Then another employee blamed me for not doing a backup. I did do a backup, but I can't transfer my phone carrier unless I have both phones??
So that's how I lost all my messages and contacts. Very unprofessional. So if you want to buy a phone with a trade-in, get it delivered to your house instead so you can mail in the old phone later. The only reason I chose to pick it up in store was because I wanted to help the environment, and this is what I get in return... :(
Response from Best Buy
April 18, 2025
Hello, Viet-Hung Nguyen,
Thank you for your review. I'd certainly be upset if an employee would not let me transfer my contacts and messages to a new phone. If you'd like to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 65054538 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan