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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7806 reviews)
Matt M
August 03, 2025
1 out of 5
Really bad customer service. They try to upsell you to some $50 membership to return things. Do yourself a favor and shop at Amazon.
Response from Best Buy
August 03, 2025
Hello and thanks for reaching out on Google, Matt.
We understand the frustration when your experience does not meet your expectations when shopping with us. Our stores will often recommend customers the My Best Buy Plus membership to all customers to ensure no customer misses out on the benefits should they feel they would be a good value to them.
If you have additional feedback or questions, we'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/lxc092), Twitter/X (https://bby.me/equo30), or Instagram (https://bby.me/r44zcz), and mention your Google review, 24204.
Regards,
^ Graham
tao w
August 02, 2025
5 out of 5
购买电器的好去处！
Martha C
July 31, 2025
1 out of 5
The worst company to buy a television or some electronic item, there is no guarantee of anything. I bought a TV and it was broken and they only said that I had damaged it when transporting it in my car, in the end I lost more than $300 dls. Do not take out any item without first checking that it is in perfect condition.
Patricia M
July 30, 2025
5 out of 5
Soy cliente y he tenido muy buena experiencia en todas las áreas que he recorrido,muy buena atención en general…