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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7828 reviews)
eorozco1
August 26, 2025
1 out of 5
Customer service is the worst here! I only go there when I need something last minute. It’s nearly impossible to get staff’s attention - they literally avoid eye contact to avoid your questions. If you’re lucky enough to get someone’s attention, they don’t know much and just point you to a section where what you asked about should be located. Sometimes I have questions about one product over another. I ended up not locating what I was looking for “over there” and it wasn’t worth it to try to find someone else. Perhaps there would be more attention to customer experience if they were paid commission? Avoid unless you know exactly what you need.
Arturo C
August 25, 2025
5 out of 5
Facial de llegar, buena atención y asesoría
Emily L
August 22, 2025
2 out of 5
Tried to spend my money here, had a quick but pricey item to purchase. Arrived right before closing but security had locked the doors at 7:58. Bummer.
Response from Best Buy
August 23, 2025
Hello, Emily,
Thanks for reaching out and leaving your review. Trying to purchase an item should be an easy process, so I can understand your disappointment when the doors are closed and locked. We would be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/t48ox7), Twitter/X (https://bby.me/99gl6q), or Instagram (https://bby.me/f3mjqe). Please reference Google Review #33547.
Regards,
^ Aaron
Büşra K
August 22, 2025
5 out of 5
Apple’daki fiyattan daha ucuza aldık nasıl oldu anlamadım😂😂