Their attitude is really bad. I was waiting for assistance and when I asked someone for help, this person made fun of me for asking him and saying that that wasn't his department.
A photo specialist offered us a $100 discount to buy a $3000 camera. We returned today and they would only give us $30 discount. We won’t buy it here and we won’t return. They could have made a sale because we were ready to pay and they didn’t want to. Poor customer service and policies.
Response from Best Buy
October 04, 2025
Hello Sergio,
Thanks for reaching out and providing us details about your visit. We can understand wanting to get the best price, and we offer plenty of incentives. We would like to let you know about some of the great deals we offer. If you have a moment, can contact us through social media? Just reference Google Review #51669 in a private message to start.
Facebook (https://bby.me/m1gvvh)
Twitter/X (https://bby.me/6elaqd)
Instagram (https://bby.me/cw1a6k)
Thanks,
Besides retail, if you have old computers, cell phones, laptops, and even old cords that you have no idea what they are for or where they go, bring them here for recycling! Easy!