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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)

How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
How do I check my order status?
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?

Recent Reviews

4.1
(8161 reviews)
Fabiola A
October 05, 2026
5 out of 5
Nick was super fast 💨 and incredibly helpful! I asked him for advice, and he really went above and beyond to help me find what I needed. He was also very patient and took the time to answer all my questions. I ended up making two purchases. Great service—thank you, Nick!
Prem P
October 04, 2026
1 out of 5
I asked sells representative for help to opening Sony wf but they can’t help me.instead of that he is yelling me
Response from Best Buy
October 04, 2026
Prem, We are truly sorry to hear that this has been your experience. We do not condone this behavior and invite you to send a private message via Facebook (https://bby.me/91WNLE), Twitter/X (https://bby.me/4Wc2sr), or Instagram (https://bby.me/DEkDRd) so that we can investigate this occurrence. When contacting us, be sure to reference Google Review 230510 so that we can tie it to your post here.
zay l
October 03, 2026
5 out of 5
Grate place for electronics and employees know alot if you have any questions about everything has there own section and specialist to give you information about what you are looking for to buy .
KPR
October 02, 2026
5 out of 5
Delmy at the customer service desk was so sweet, kind, and understanding! I needed to return a camera, and she made the whole experience easy and stress-free. I really appreciated being able to return it without a restocking fee and apply the credit toward another camera. What stood out most was how she treated me—with patience and warmth. She made me feel like a valued customer, and that makes such a difference. I wish more employees at Best Buy provided the same level of care. Thank you, Delmy! I hope your management team recognizes what a wonderful employee they have.

About Best Buy San Francisco (13th And Harrison St.)

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