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Best Buy San Francisco (13th And Harrison St.)

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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)

How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
How do I check my order status?
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?

Recent Reviews

4.1
(7913 reviews)
canxin t
November 26, 2025
3 out of 5
Check openbox/refurbished items at the store (in front of the store staff if possible) in case the items don't match the advertisement, description, or expectations. By the way, it seems that Best Buy doesn’t allow people who bought open-box phones to leave reviews for those phones. I think I might shop here again in the future though I prefer Amazon, and since my account is verified with my name, I gave at least a 3 out of 5 rating.
Response from Best Buy
November 26, 2025
We appreciate you taking the time to write us about your open-box phone and choosing us for your purchase, Canxin. It can be frustrating to make a purchase and then notice it's the wrong item. Let's get this looked into further for you. Please send us a message through our social media channels on Instagram (https://bby.me/fj7ah8), X/Twitter (https://bby.me/rfzgmv) or Facebook (https://bby.me/i3lhfj) with the full details of what took place. Also add Google Review 75607. We look forward to hearing from you.
whatever
November 25, 2025
1 out of 5
bad onlone pickup practice. within 1 hour ready not practiced. waited 2 hours at shop and no item. asked pickup counter, reply was its in thr store, but not ready. needs another hour to verify. card was already processed, all they need is to search for item but no, told me to cancel online pick up order and get it again ar store. not honest. if 1 hour time frame cannot be followed , don't state it.
Simon S
November 23, 2025
1 out of 5
Was threatened by security to leave. Showed me a picture of some homeless guy and said it was me. Pushed me out of the store then threatened to taze me.
Hammad M
November 22, 2025
5 out of 5
one of the view places in SF where customer service is still a thing,

About Best Buy San Francisco (13th And Harrison St.)

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