Fabiola A
October 05, 2026
Nick was super fast 💨 and incredibly helpful! I asked him for advice, and he really went above and beyond to help me find what I needed. He was also very patient and took the time to answer all my questions. I ended up making two purchases. Great service—thank you, Nick!
I asked sells representative for help to opening Sony wf but they can’t help me.instead of that he is yelling me
Response from Best Buy
October 04, 2026
Prem,
We are truly sorry to hear that this has been your experience. We do not condone this behavior and invite you to send a private message via Facebook (https://bby.me/91WNLE), Twitter/X (https://bby.me/4Wc2sr), or Instagram (https://bby.me/DEkDRd) so that we can investigate this occurrence. When contacting us, be sure to reference Google Review 230510 so that we can tie it to your post here.
Grate place for electronics and employees know alot if you have any questions about everything has there own section and specialist to give you information about what you are looking for to buy .
Delmy at the customer service desk was so sweet, kind, and understanding! I needed to return a camera, and she made the whole experience easy and stress-free. I really appreciated being able to return it without a restocking fee and apply the credit toward another camera.
What stood out most was how she treated me—with patience and warmth. She made me feel like a valued customer, and that makes such a difference. I wish more employees at Best Buy provided the same level of care. Thank you, Delmy! I hope your management team recognizes what a wonderful employee they have.